Business Details
50+ Years
experience
Your Trusted Insurance Partner in Potsdam, NY
At James T. Lahey, we have dedicated ourselves to serving the insurance needs of our community since 1947. As a family-owned and operated agency based in Potsdam, NY, we pride ourselves on offering personalized service that prioritizes understanding each client's unique circumstances. Our team of licensed agents and experienced customer service representatives works diligently to provide tailored insurance solutions, ensuring comprehensive coverage for homes, vehicles, renters, and businesses. With access to a diverse network of trusted carriers, we deliver competitive rates while maintaining a commitment to local expertise and exceptional service. Our long-standing reputation reflects our dedication to transparency, reliability, and unwavering support throughout the policy lifecycle, from initial consultation to claims assistance.By combining decades of industry experience with a neighborly approach, we build lasting relationships founded on trust and mutual respect. Our focus remains steadfast on safeguarding what matters most to our clients, offering peace of mind through customized protection strategies. Through every interaction, we strive to exceed expectations by demonstrating deep knowledge of insurance products, proactive problem-solving, and genuine care for our clients' well-being. This enduring philosophy has solidified our position as a respected authority in the insurance industry across the North Country region.
Services
Home Insurance
Auto Insurance
Renters Insurance
Small Business Insurance
Life Insurance
Motorcycle Insurance
Boat Insurance
Flood Insurance
Umbrella Insurance
Classic Car Insurance
Details
- Year established: 1947
Highlights and features
- We offer over 75 years of local insurance expertise since 1947
- Our team provides personalized service with in-depth policy explanations
- We maintain strong relationships with multiple trusted insurance carriers
- We guarantee local office support for policy changes and claims processing
- Our agents deliver tailored coverage recommendations based on individual needs
What people say
Heard and understood
Personable customer service
Prompt and professional
Knowledgeable and friendly staff
Go above and beyond
Services
Home Insurance
Our home insurance policies protect against fire, theft, and natural disasters while offering liability coverage. We provide customized options for property damage protection, personal belongings coverage, and additional living expenses during repairs. With flexible deductible choices and replacement cost options, our policies ensure comprehensive protection for your primary residence.
Auto Insurance
We offer competitive auto insurance policies covering accidents, theft, and vehicle damage with multiple deductible options. Our coverage includes liability protection, collision and comprehensive coverage, uninsured motorist protection, and roadside assistance. We tailor policies to individual driving records, vehicle types, and specific coverage needs for optimal protection.
Renters Insurance
Our renters insurance provides affordable protection for personal belongings and liability coverage. Policies include protection against fire, theft, water damage, and liability for accidents occurring in rental units. We offer customizable coverage limits and additional protections for high-value items, ensuring renters maintain financial security against unexpected events.
Small Business Insurance
We create tailored business insurance solutions protecting against property damage, liability claims, and operational risks. Our policies cover commercial property, general liability, business interruption, and professional liability. We assess each business's unique needs to provide comprehensive protection for physical assets, legal liabilities, and income loss during disruptions.
Life Insurance
We offer life insurance solutions providing financial protection for dependents through term and permanent policies. Our options include customizable death benefits, cash value accumulation, and policy riders for specific needs. We help clients select appropriate coverage amounts and terms based on family needs, income replacement requirements, and long-term financial planning goals.
People
Mark Goodnow
Owner, Agent
With decades of experience in the insurance industry, Mark Goodnow leads our agency with a commitment to personalized service and community values. He specializes in helping clients understand complex insurance products and finding optimal coverage solutions tailored to their specific needs.
Lisa Curry
Agent
Lisa Curry brings extensive knowledge of property and casualty insurance to our team, focusing on delivering comprehensive protection strategies for homeowners and renters. She prioritizes clear communication and thorough policy explanations to ensure clients make informed coverage decisions.
Michelle Hayes
Agent
Michelle Hayes specializes in commercial insurance solutions, helping local businesses identify and mitigate risks through customized coverage packages. With expertise in business liability and property protection, she develops strategic insurance plans that align with each company's operational requirements.
Questions
How can I get a free insurance quote?
Contact us directly at (315) 265-5640 or request a quote through our website for personalized insurance options with no obligation.
What insurance types do you offer?
We provide home, auto, renters, life, business, motorcycle, boat, and specialty insurance policies tailored to individual and commercial needs.
How do I file an insurance claim?
Contact our office for direct assistance or use your carrier's dedicated claims phone line found in your policy documents for immediate processing.
Can I make policy changes over the phone?
Yes, we handle all policy updates via phone to ensure accuracy and maintain secure account management for our clients.
What areas do you serve?
We primarily serve Potsdam, NY and the surrounding North Country region with personalized insurance solutions.
How are claims handled locally?
Our local office provides in-person support throughout the claims process, ensuring timely resolution and personalized assistance for all policyholders.
