Business Details
50+ Years
experience
Your Trusted Insurance Partner in Thibodaux, LA
Founded in 1952 by brothers Johnny and Jimmy Jones, our agency began as a local Thibodaux insurance provider and has grown through strategic acquisitions while maintaining core values of personalized service. In 1999, we transitioned to Jones Insurance under Ben Jones Sr., expanding our footprint to Houma and Raceland by 2018. Our team of dedicated professionals, including partners Ben Jones Jr., Monique McMillan, Angel Eschete, and Catina Kraemer, prioritizes understanding client needs to deliver tailored insurance solutions.With over seven decades of combined experience, we represent top-tier insurance carriers to offer competitive coverage options for individuals and businesses. Our commitment to community service and client satisfaction remains unwavering, ensuring protection for what matters most through evolving life and business challenges. We differentiate ourselves through proactive risk management advice and a client-centric approach that emphasizes long-term relationships over transactional interactions.
Services
Personal Auto Insurance
Home Insurance
Commercial Property Insurance
Business Liability Insurance
Boat Insurance
Classic Car Insurance
Cyber Liability Insurance
Workers' Comp Insurance
Renters Insurance
Umbrella Insurance
Details
- Year established: 1952
Highlights and features
- We offer 70+ years combined insurance expertise across Louisiana markets
- Our team provides personalized policy recommendations based on individual needs
- We guarantee fast response times for quotes and service requests
- We implement exclusive discount programs to reduce client premiums
- Our claims specialists prioritize swift, fair resolution of insurance claims
Services
Personal Auto Insurance
Protect your vehicle and driving needs with customizable policies covering liability, collision, and comprehensive scenarios. Our specialists analyze driving records, vehicle values, and usage patterns to create cost-effective solutions that meet state requirements while protecting personal assets. We offer access to multi-policy discounts and accident forgiveness programs through our carrier network.
Home Insurance
Secure comprehensive coverage for primary residences and investment properties against common risks like fire, theft, and weather damage. Our agents assess construction materials, location risks, and personal property values to determine appropriate dwelling coverage limits and endorsement needs. We specialize in flood insurance options for Louisiana's coastal areas through specialized carriers.
Commercial Property Insurance
Safeguard business premises, equipment, and inventory against covered losses with tailored commercial property policies. We evaluate industry-specific risks, building values, and operational continuity needs to create coverage that includes business interruption protection. Our solutions integrate with liability policies for comprehensive risk management.
Cyber Liability Insurance
Mitigate financial risks from data breaches and cyber attacks with specialized coverage for businesses handling sensitive information. Our policies typically cover breach response costs, legal fees, and regulatory fines while providing access to cybersecurity resources. We work with carriers offering incident response planning services to prevent potential losses.
Workers' Comp Insurance
Meet Louisiana's mandatory workers' compensation requirements with policies covering medical expenses and lost wages for job-related injuries. We offer loss control programs to reduce workplace accidents and experience modification rating analysis to ensure premium accuracy based on claims history.
People
Ben Jones Sr.
Owner
Third-generation insurance leader with 40+ years industry experience, overseeing agency operations since 1999. Champion of community-focused insurance solutions while expanding service capabilities through strategic acquisitions.
Ben Jones Jr.
Partner
Licensed agent with 15+ years in commercial insurance, specializing in construction and professional liability coverage. Focuses on developing risk management strategies for Louisiana's small businesses.
Monique McMillan
Partner
Certified insurance counselor with expertise in personal lines and estate protection planning. Leads client relations initiatives while maintaining a portfolio of 500+ family accounts.
Angel Eschete
Partner
Commercial insurance specialist with 20+ years experience in manufacturing and transportation sectors. Develops customized liability solutions while managing key carrier relationships.
Catina Kraemer
Partner
Licensed agent focusing on emerging insurance technologies and policy administration systems. Oversees digital transformation initiatives while maintaining personal client portfolios.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, boat) and commercial insurance (liability, property, cyber) with specialty options like classic car and umbrella policies.
Do you serve businesses outside Louisiana?
While our offices operate in Louisiana, we can assist businesses with operations extending beyond state borders through our carrier partnerships.
How do you help clients save money?
We analyze eligibility for multiple discounts across carriers and provide annual policy reviews to ensure optimal coverage-to-cost ratios.
What happens after I request a quote?
Our agents contact you within one business day to discuss needs, compare options, and finalize coverage that matches your requirements.
How are claims handled?
We provide direct access to claims specialists who guide you through documentation and coordinate with adjusters for timely resolution.
Can I manage policies online?
Most carriers offer digital portals for policy management, billing, and claims submission while maintaining personal agent support availability.
