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Trusted Insurance Solutions in Rockingham, NC
M3 Insurance Services is an independent insurance agency dedicated to providing comprehensive personal and commercial insurance solutions across North Carolina. Our team works with multiple top-rated carriers to ensure clients receive tailored coverage that meets their unique needs while maintaining competitive pricing. We prioritize education and transparency, helping clients navigate insurance options to find optimal protection for their assets and businesses. With a focus on local communities in Rockingham and surrounding areas, we offer personalized service through dedicated agents who advocate for clients during claims processes. Our expertise spans auto, home, business, and specialty insurance lines, including workers' compensation and commercial liability.

We maintain partnerships with trusted insurance carriers to deliver reliable coverage options and risk management strategies. Our office operates with extended weekday hours to accommodate client schedules and provides 24/7 claim reporting support. Through continuous evaluation of industry challenges and client exposures, we develop customized insurance packages that address evolving risks. Our commitment to exceptional customer service is reflected in our one-on-one consultation approach and proactive policy assessments. We strive to build long-term relationships by consistently delivering value-driven insurance solutions that protect our clients' financial well-being.
Services
Auto Insurance Homeowners Insurance Business Insurance Commercial Auto Workers Compensation Flood Insurance Motorcycle Insurance Personal Umbrella Renters Insurance Trucking Insurance
Highlights and features
  • We offer personalized insurance solutions tailored to your specific needs
  • Our independent agency partners with multiple top-rated insurance carriers
  • We provide 24/7 claim reporting support for emergency situations
  • Our team offers proactive risk management and policy assessment services
  • We maintain extended weekday office hours for client convenience
Services
Auto Insurance
Our auto insurance policies protect personal and commercial vehicles against collision damage, liability claims, and uninsured motorists. We offer coverage options for standard vehicles, collector cars, and specialty automobiles. Our agents help clients select appropriate limits and deductibles while maintaining compliance with North Carolina's minimum coverage requirements.
Homeowners Insurance
We provide comprehensive homeowners insurance covering dwelling damage, personal property loss, and liability protection for residential properties. Our policies include options for standard homes, manufactured housing, and high-value properties. We also offer separate flood insurance policies through the National Flood Insurance Program for properties in high-risk areas.
Business Insurance
Our business insurance solutions include general liability, property protection, and business interruption coverage for companies across various industries. We specialize in commercial auto, workers' compensation, and BOP policies tailored to small and mid-sized businesses. Our risk assessment process identifies industry-specific exposures to create customized protection plans.
Trucking Insurance
We offer specialized insurance for commercial trucking operations including liability coverage, physical damage protection, and cargo insurance. Our policies cover owner-operators, fleet owners, and specialized transport services. We work with carriers that understand the unique risks associated with interstate and intrastate trucking operations.
Personal Umbrella
Our personal umbrella policies provide additional liability coverage beyond standard auto and homeowners insurance limits. This extra protection covers major claims that exceed primary policy limits, offering financial security for policyholders facing significant liability lawsuits. We help clients determine appropriate coverage amounts based on their risk profile.
People
Monica Moser
Broker, Agent, Bondsman, Principal
Monica Moser serves as a principal agent at M3 Insurance Services, specializing in commercial bonds and insurance solutions. With extensive experience in the insurance industry, she helps clients navigate complex coverage requirements and risk management strategies.
Jake Baima
Commercial Lines Specialist
Jake Baima focuses on commercial insurance solutions, assisting businesses with property, liability, and specialized coverage needs. His expertise includes risk assessment and policy customization for various industries across North Carolina.
Amy Robinson
Personal Lines Agent
Amy Robinson specializes in personal insurance products, helping individuals and families protect their assets through customized auto, home, and umbrella policies. She provides ongoing support for policyholders throughout the coverage period.
Bonnie Jones
Customer Service Specialist
Bonnie Jones handles policy administration and customer service requests, ensuring smooth policy management for personal and commercial clients. She assists with policy changes, claims reporting, and documentation requests during regular business hours.
Questions
What types of insurance do you offer?
We offer personal insurance (auto, home, umbrella), commercial insurance (BOP, liability, workers' comp), trucking insurance, and specialty coverage options across North Carolina.
Do you provide 24/7 claim reporting?
Yes, we offer 24-hour claim reporting through our partnered insurance carriers. Policyholders can access emergency claim assistance at any time using contact information provided on their policy documents.
Are you licensed in North Carolina?
We are fully licensed in North Carolina and serve clients throughout the state, including Rockingham, Charlotte, Fayetteville, and surrounding areas.
How can I get a quick insurance quote?
Visit our website to complete an online quick quote form for auto, home, or business insurance, or call us directly at 910-900-9959 for immediate assistance from our agents.
What are your office hours?
Our office is open Monday through Friday from 9:00 AM to 5:00 PM, with Wednesday closing at 1:00 PM. We are closed on weekends and major holidays.