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Your Trusted Insurance Partner in Baltimore
Goad Insurance Agency is an independent insurance agency serving Baltimore and the surrounding areas of Maryland. We specialize in providing personalized insurance solutions for both personal and business needs, offering a wide range of coverage options including auto, home, motorcycle, flood, renters, commercial auto, general liability, and workers compensation. Our team works directly with clients to assess their unique insurance requirements and tailor packages that offer optimal protection at competitive rates. As a certified Women's Business Enterprise, we prioritize transparency, customer education, and community engagement. Our virtual operations allow for flexible service, with policies bound and issued remotely through electronic documentation.We maintain partnerships with top-rated insurance carriers to ensure reliable coverage and efficient claims processing. Our dedicated staff acts as a liaison between clients and insurers, providing one-on-one support throughout the policy lifecycle. With decades of combined experience in the insurance industry, we aim to simplify the process of securing comprehensive protection for individuals and businesses alike. Our commitment to customer satisfaction is reflected in our prompt response times, 24-hour claim reporting capabilities, and personalized service approach. Whether you're seeking personal coverage or commercial insurance, we strive to deliver tailored solutions that meet your specific needs.
Services
Auto Insurance
Homeowners Insurance
Business Owners Policy
Workers Compensation
Flood Insurance
Commercial Auto
General Liability
Renters Insurance
Motorcycle Insurance
Church Insurance
Highlights and features
- We offer independent insurance solutions tailored to your specific needs.
- Our team provides 24-hour claim reporting and dedicated policyholder support.
- We partner with top-rated insurance carriers for reliable coverage options.
- Our virtual operations ensure flexible, accessible service with electronic documentation.
- We specialize in both personal and commercial insurance for Maryland residents.
Associations and certifications
- Women's Business Enterprise (WBE)
Services
Auto Insurance
We provide comprehensive auto insurance policies tailored to individual drivers and families. Our coverage options include liability protection, collision and comprehensive coverage, uninsured motorist protection, and roadside assistance. Policies are customized based on vehicle type, driving history, and specific risk factors to ensure optimal protection at competitive rates.
Business Owners Policy
Our Business Owners Policies combine essential commercial coverages into customized packages for small to mid-sized businesses. This includes property insurance, general liability protection, business interruption coverage, and specialized endorsements for industry-specific risks. We work closely with business owners to identify exposures related to their operations, personnel, and physical assets.
Flood Insurance
We offer flood insurance policies through the National Flood Insurance Program and private carriers to protect residential and commercial properties in Maryland. Coverage includes structural damage, personal property losses, and additional living expenses caused by flood events. Our team helps clients assess flood risk zones and determine appropriate coverage limits.
Workers Compensation
Our workers compensation insurance provides statutory benefits for job-related injuries and illnesses. Coverage includes medical expenses, wage replacement, and rehabilitation costs while protecting employers from related lawsuits. We serve businesses across industries, ensuring compliance with Maryland's workers compensation requirements and offering risk management resources.
Homeowners Insurance
We provide homeowners insurance policies protecting against common risks like fire, theft, and weather damage. Coverage includes dwelling protection, personal property replacement, liability protection, and additional living expenses during displacement. Policies are tailored to home type, location, and owner-specific needs such as jewelry floaters or home business endorsements.
People
Joan Goad
Owner/Agent
Joan Goad leads Goad Insurance Agency with over two decades of experience in the insurance industry. She specializes in connecting Maryland residents with comprehensive personal and commercial coverage solutions.
Lisa Forrest
Agent
Lisa Forrest brings extensive knowledge of insurance products to her role as agent, helping clients navigate coverage options for personal and business protection needs.
Questions
How do I get an insurance quote?
Request a free quote online through our website or call us at 410-558-0396. Our agents will help you customize coverage options based on your needs.
What insurance services do you offer?
We provide personal insurance (auto, home, flood) and commercial insurance (BOP, general liability, workers compensation) for clients in Maryland.
What are your business hours?
Our office operates Monday-Friday 9:00 AM - 5:00 PM and Saturday by appointment. Claims can be reported 24/7 through your policy.
How do I file a claim?
Call the 24-hour claim number on your policy documents or contact us directly at 410-558-0396 to initiate the claims process.
Do you offer payment plans?
Payment options vary by carrier - contact our office to discuss available payment methods for your specific policy.
Are you licensed in Maryland?
Yes, we are a licensed insurance agency operating throughout the state of Maryland.
