Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Norwell, MA
Since 1964, Austin Insurance Agency has been a family-owned and operated provider of comprehensive insurance solutions. Our hands-on approach begins with in-person consultations and property inspections to ensure precise coverage tailored to each client's unique needs. We combine three generations of industry expertise with cutting-edge technology, including CSR24, DocuSign, and Zoom, to streamline the insurance process while maintaining personalized service.Our dedicated team supports clients through every stage, from policy selection to claims processing, with a commitment to transparency and client advocacy. As a trusted South Shore partner, we serve businesses and individuals across Massachusetts, New Hampshire, and Maine, offering access to top-rated carriers while maintaining local, responsive service. Our 24/7 emergency support ensures clients receive timely assistance when needed most.
Services
Business Liability Insurance
Commercial Property Insurance
Commercial Auto Insurance
Workers Compensation
Cyber Liability
Home Insurance
Auto Insurance
Boat Insurance
Umbrella Insurance
Flood Insurance
Details
- Year established: 1964
Highlights and features
- Family-owned since 1964 with three generations of insurance expertise
- Dedicated claims specialist supports clients through the entire process
- Utilize CSR24, DocuSign, and Zoom for efficient policy management
- Hands-on property inspections ensure accurate coverage assessments
- Partnerships with top-rated carriers for competitive insurance solutions
What people say
Excellent customer service
Saved us a lot of money
Knowledgeable about policies
Prompt and efficient
Invaluable asset to agency
Services
Business Liability Insurance
Protects businesses from traditional and emerging liability risks through customized risk management solutions. Our team assesses each company's unique operations to secure comprehensive coverage, including general liability and cyber threat protection. We work with top-rated carriers to ensure competitive pricing while maintaining personalized service for South Shore businesses.
Commercial Property Insurance
Covers physical assets against damage or destruction with hands-on property inspections to determine accurate valuation. We evaluate risk factors for offices, warehouses, and manufacturing facilities to recommend tailored solutions. Our claims specialists provide dedicated support to ensure prompt resolution for business property losses.
Commercial Auto Insurance
Provides protection for company-owned or leased vehicles based on usage patterns and operational needs. Our experts analyze driving frequency, vehicle types, and geographic scope to determine optimal coverage levels. We offer policies that protect against accidents and liability claims for businesses across Massachusetts and neighboring states.
Home Insurance
Offers comprehensive coverage for residential properties through personalized inspections and policy reviews. We specialize in coastal home insurance, flood protection, and specialty coverage for classic cars or recreational vehicles. Our team ensures accurate valuation and tailored endorsements to meet individual homeowners' needs.
Cyber Liability Insurance
Addresses modern cybersecurity risks with specialized coverage for data breaches and digital threats. We help businesses implement risk mitigation strategies while securing protection against cyber incidents. Our solutions adapt to evolving technology challenges faced by contemporary enterprises.
People
Richard T. Austin
CEO
Third-generation insurance leader overseeing agency operations with over 30 years of industry experience in commercial risk management solutions.
Kyle W. Austin
President
Commercial insurance specialist with expertise in business risk assessment and carrier negotiations, maintaining the agency's commitment to personalized service.
Ryan M. Austin
Vice President
Client relations expert focusing on personal insurance needs, ensuring policy accuracy and comprehensive coverage for homeowners and auto insurance clients.
Questions
What geographic areas do you serve?
We serve clients across the South Shore including Whitman, Hingham, and Plymouth, as well as New Hampshire and Maine.
Do you offer 24/7 emergency services?
Yes, we provide after-hours emergency support at (339) 440-0442 for urgent insurance needs.
How do I file an insurance claim?
Contact our office during business hours or use our after-hours emergency line to initiate the claims process with a dedicated specialist.
What makes Austin Insurance different?
We combine three generations of local expertise with technology-driven solutions and hands-on property inspections for personalized coverage.
How can I get a personalized insurance quote?
Call us at (781) 447-5561 or complete our online contact form to schedule a consultation with our insurance specialists.
