Business Details
11 Years
experience
Trusted Insurance Solutions for Personal and Commercial Needs
At Millennial Specialty Insurance (MSI), we thrive on solving complex insurance challenges through innovative solutions and unwavering commitment to customer service. Founded in 2015 as a renters insurance startup, we have evolved into a leading independent Managing General Agent (MGA) with over $1 billion in written premium and 1.5 million customers. Our expertise spans personal and commercial insurance lines, including coastal homeowners, flood, high-net-worth policies, cyber insurance, and specialized commercial programs. We leverage advanced technology platforms to streamline the insurance lifecycle, from digital underwriting and rapid quoting to efficient claims processing. Our hybrid claims model combines in-house expertise with external specialists to ensure timely, compassionate resolution of claims.With a distribution network of agents, brokers, and brand partners, we deliver responsive service and access to diverse risk capacity through insurer and reinsurer partnerships. Our entrepreneurial spirit drives continuous product innovation, evidenced by strategic acquisitions and the development of over 20 products since 2019. As the third-largest independent MGA in the U.S., we maintain a strong focus on solving critical risk management needs for individuals and businesses while expanding our technological capabilities and industry partnerships.
Services
Coastal Homeowners Insurance
Flood Insurance
High Net Worth Insurance
Cyber Insurance
Commercial General Liability
Tenant Legal Liability
Habitational Property Insurance
Workers Compensation
Captive Insurance Solutions
Professional Liability
Details
- Year established: 2015
Highlights and features
- We are a top 3 independent MGA with $1B+ in written premium.
- Our advanced technology platforms streamline policy lifecycle management for efficiency.
- We offer 20+ specialized insurance products for personal and commercial risks.
- Our hybrid claims model combines in-house expertise with rapid response specialists.
- We partner with leading insurers to provide scalable risk capacity solutions.
Services
Coastal Homeowners Insurance
MSI provides specialized homeowners insurance for properties in catastrophe-prone coastal regions along the Atlantic and Gulf coasts. This coverage addresses unique risks like hurricanes and flooding through tailored policies distributed via independent agents. Our solutions combine underwriting expertise with access to reinsurance capacity to ensure comprehensive protection for high-risk coastal properties.
Cyber Insurance
Our cyber insurance solutions address digital risks for businesses, particularly managed care providers and community associations. The coverage protects against data breaches, ransomware attacks, and other cyber threats while incorporating risk management resources. Policies are designed to meet evolving regulatory requirements and include incident response support to minimize operational disruptions.
Tenant Legal Liability
MSI offers master tenant liability policies that protect property owners from uninsured renters' accidental damage. This solution addresses gaps in traditional renters insurance through a master policy structure, providing property managers with streamlined risk management while ensuring coverage for residents who may lack individual policies.
Commercial General Liability
We provide liability protection for businesses facing claims of bodily injury or property damage. This coverage is tailored for community associations, real estate investors, and commercial entities through partnerships with brokers and insurers. Policies include customizable limits and endorsements to address specific industry exposures.
Captive Insurance Solutions
MSI helps businesses establish captive insurance companies for self-insuring risks. Our programs cater to multifamily housing, self-storage facilities, and senior care providers, offering customized structures that improve risk control while maintaining regulatory compliance. This approach provides organizations greater flexibility in managing their unique insurance needs.
People
Jim Roche
Co-Founder
Insurance industry veteran with extensive experience in underwriting and risk management. Co-founded MSI in 2015 after corporate insurance roles, driving technological innovation in renters insurance and subsequent product expansions.
Brian Schultz
Co-Founder
Seasoned insurance executive who helped launch MSI's initial renters insurance product. Brings deep expertise in insurance technology platforms and distribution strategies, contributing to the company's growth into a top-tier MGA.
Questions
What types of insurance does MSI offer?
MSI provides personal insurance (coastal homeowners, flood, renters) and commercial insurance (cyber, habitational property, general liability, workers compensation) alongside specialized products like captive insurance and tenant legal liability.
How can I access my policy documents?
Use MSIs Customer Portal to access policy documents, update information, file claims, and manage payments 24/7 through a secure online account.
Does MSI operate outside the United States?
Yes, MSI expanded into Canada in 2024, offering insurance solutions through local partnerships and distribution networks.
How does MSIs claims process work?
Our hybrid claims model combines in-house experts with external specialists to deliver fast, compassionate resolution for routine and complex claims through personalized service.
Can independent agents partner with MSI?
Yes, we collaborate with agents and brokers through our Agent Portal, providing tools for streamlined applications, rapid quoting, and 24/7 customer service capabilities.
