Business Details
30 Years
experience
Emergency
services
Your Trusted State Farm Insurance Partner in Gladstone
The Mary Ann Surber State Farm Insurance Agency has served Missouri and Kansas communities since 1996, offering personalized insurance solutions tailored to individual needs. With over 60 years of combined experience in the insurance industry, our team specializes in auto, home, life, business, and pet insurance, ensuring comprehensive coverage for every client. Located in Gladstone, Missouri, we pride ourselves on building long-term relationships through exceptional customer service and community involvement. Our commitment to personalized attention extends to first-time homebuyers, relocating families, and local business owners seeking reliable protection. As a State Farm agency, we combine national resources with local expertise to deliver seamless insurance experiences.Our team maintains active roles in organizations like the Gladstone Chamber of Commerce and National Federation of Independent Business, reinforcing our dedication to the community. Virtual appointments and 24/7 contact options provide added convenience for our clients. We emphasize transparency in policy explanations and strive to make complex insurance decisions straightforward for every customer. Our track record of positive client testimonials reflects our consistent focus on resolving insurance needs with professionalism and care. This approach has established us as a trusted one-stop shop for comprehensive insurance protection in the Kansas City metropolitan area.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Health Insurance
Personal Articles Insurance
Commercial Auto Insurance
Details
- Year established: 1996
Highlights and features
- We offer 25+ years of local insurance expertise in Gladstone, MO
- Our team provides personalized insurance solutions for unique client needs
- We maintain active community involvement through Gladstone Chamber of Commerce
- Our agency offers 24/7 contact availability for urgent insurance needs
- We serve both personal and business insurance clients across two states
Associations and certifications
- State Farm Insurance
What people say
Quick response times
Knowledgeable staff
Personalized insurance solutions
Stress-free process
Lifelong customer service
Services
Auto Insurance
Our auto insurance policies protect Missouri and Kansas drivers with customizable coverage options including liability, collision, and comprehensive protection. We help clients understand state requirements while offering additional safeguards like roadside assistance and rental reimbursement. Our team works with clients to find affordable rates while maintaining adequate protection for various vehicle types.
Homeowners Insurance
We provide comprehensive homeowners insurance covering dwelling, personal property, and liability protection for residences in Gladstone and surrounding areas. Our policies include options for additional coverage like flood insurance and personal umbrella policies. We assist clients with policy reviews to ensure protection evolves with changing needs and property values.
Business Insurance
Our business insurance solutions protect Kansas City area small businesses with customizable commercial property, liability, and auto insurance options. We specialize in creating packages that address specific industry risks while helping maintain compliance with state regulations. Our services include policy reviews to ensure adequate protection as businesses grow and evolve.
Life Insurance
We offer term and whole life insurance policies to provide financial security for families and dependents. Our approach includes policy reviews to ensure coverage aligns with clients' changing life circumstances and financial goals. We help clients understand policy features and select appropriate coverage amounts based on individual needs.
Pet Insurance
Our pet insurance coverage helps protect against unexpected veterinary expenses for dogs and cats. We explain policy options including wellness coverage and accident/illness protection. Our team works with clients to select plans that balance premium costs with desired coverage levels for their beloved pets.
People
Mary Ann Surber
Agent/Owner
State Farm agent since 1996 with ChFC designation, serving Gladstone communities. Active in local business organizations and multiple State Farm award qualifier. Focuses on personalized insurance solutions for families and businesses.
Kaylie Engleman
Insurance Account Representative
Licensed since 2022, specializing in auto, home, and business insurance. Kansas City native with background in customer service and policy management. Committed to helping clients find appropriate coverage solutions.
Brittney Klempnauer
Insurance Account Representative
Licensed agent since 2023 with expertise in personal and commercial insurance products. Focuses on building relationships with Kansas City area clients while providing comprehensive insurance guidance and support.
Barbara Bowman
Insurance Account Representative
Nine-year team member specializing in auto, home, and business insurance. Known for personalized client approach and community engagement. Combines technical expertise with relationship-focused service delivery.
Delaney Engleman
Customer Service Representative
Dedicated customer service professional with local knowledge and digital design skills. Focuses on efficient policy management and client communication while maintaining personalized service standards.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, renters, condo, health, personal articles, and commercial auto insurance policies through State Farm.
Do you serve areas outside Gladstone?
Yes, we serve all of Missouri and Kansas including Kansas City, Liberty, Parkville, Overland Park, and surrounding counties.
Are virtual insurance consultations available?
Yes, we offer virtual appointments for your convenience while maintaining personalized service standards.
What makes your agency different from others?
We combine State Farm's national resources with personalized local service and 25+ years of Gladstone community experience.
Do you help with insurance claims?
Yes, we provide comprehensive claims assistance including policy review and process navigation support.
