Business Details
19 Years
experience
Your Trusted Insurance Partner in Idaho
Since 2007, Wallace Insurance Agency has been dedicated to providing personalized insurance solutions for individuals and businesses. Our team of experienced professionals understands that every client has unique needs, and we tailor coverage options to ensure optimal protection for homes, vehicles, commercial operations, and nonprofit organizations. We prioritize old-fashioned care combined with modern expertise, partnering with top insurance providers to secure competitive rates and comprehensive policies.Our family-operated business emphasizes transparency, responsiveness, and long-term relationships, ensuring clients receive expert guidance and peace of mind. With a focus on education and client empowerment, we help customers navigate complex insurance decisions while maintaining affordability and reliability.
Services
Home Insurance
Auto Insurance
Business Insurance
Nonprofit Insurance
Personal Insurance
Details
- Year established: 2007
Highlights and features
- We offer over 17 years of experience in personalized insurance solutions
- Our team provides 24/7 personalized customer support
- We partner with top insurance providers for the lowest premiums
- Our agents specialize in nonprofit and commercial insurance
- We guarantee competitive rates with no hidden fees
What people say
Competitive rates
Quick response
Excellent experience
Tailored solutions
Highly recommend
Services
Home Insurance
Our home insurance policies protect your property against risks like fire, theft, and natural disasters. We customize coverage to include personal belongings, liability protection, and additional living expenses. With flexible options and competitive rates, we ensure your home remains secure while accommodating your budget and specific needs.
Business Insurance
Business insurance safeguards companies against liability claims, property damage, and operational disruptions. We offer tailored policies for various industries, including directors & officers liability, workers' compensation, and industry-specific risk gaps. Our agents help businesses mitigate risks while maintaining cost-effectiveness and compliance with regulatory requirements.
Nonprofit Insurance
Nonprofit insurance addresses unique risks faced by charitable organizations, including volunteer protection and donated equipment coverage. We specialize in policies for churches, ministries, and outreach programs, ensuring financial security for mission-critical assets. Our solutions protect against liability claims and property losses without straining donation funds.
Auto Insurance
Auto insurance policies provide financial protection against accidents, theft, and vehicle damage. We offer customizable options for personal and commercial use, including liability coverage, collision protection, and uninsured motorist benefits. Our team helps clients find affordable rates while ensuring adequate protection for their specific driving needs.
Personal Insurance
Personal insurance solutions protect individuals against unforeseen events affecting their assets and well-being. We provide comprehensive policies for personal liability, health-related expenses, and asset protection. Our approach focuses on aligning coverage with clients' lifestyles, risk tolerance, and long-term financial goals while maintaining affordability.
People
Bill Wallace
Founder
Bill Wallace founded the agency after recognizing a need for personalized insurance solutions. With a history degree background, he built the company into a family-operated business, emphasizing client education and tailored coverage while maintaining partnerships with top insurers.
Amy Wallace
Senior Account Manager
Amy Wallace joined the agency in 2016, bringing significant improvements to operations. As a senior account manager, she specializes in commercial insurance, providing expert guidance to businesses while maintaining the agency's commitment to personalized service and client satisfaction.
Emma Wallace
Account Manager
Emma Wallace joined the team recently as an account manager for commercial lines. She works closely with clients to understand their unique insurance needs, leveraging her expertise to find optimal coverage solutions while upholding the agency's family-driven service philosophy.
Maria Zakharov
Customer Service Representative
Maria Zakharov has been a cornerstone of the agency for nearly 15 years. She provides customer service for both commercial and personal insurance clients, ensuring prompt assistance and maintaining the agency's reputation for responsive, reliable support.
Lorie Bueno
Customer Service Representative
Lorie Bueno specializes in commercial insurance customer service, offering expertise in policy management and client support. She contributes to the agency's mission of building lasting relationships through attentive service and thorough understanding of client insurance requirements.
Questions
What types of insurance does Wallace Insurance Agency offer?
We provide home, auto, business, nonprofit, and personal insurance solutions. Our agents tailor coverage to meet specific client needs while ensuring competitive pricing and comprehensive protection.
How do you help clients find the best insurance rates?
We partner with top insurance providers and analyze multiple options to secure the lowest premiums. Our agents compare policies based on coverage quality and affordability, ensuring optimal value for clients.
Do you specialize in insurance for specific industries?
Yes, we specialize in nonprofit and commercial insurance, addressing unique risks like directors & officers liability and volunteer protection. Our team understands industry-specific requirements and provides tailored solutions.
Can I get insurance coverage if I'm new to nonprofit operations?
Absolutely. We guide first-time nonprofit clients through coverage options, explaining policy details and risk mitigation strategies. Our agents ensure you understand your protection while aligning coverage with your organization's mission.
What areas do you serve?
We serve clients in Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming, providing local expertise with nationwide insurance provider partnerships.
How responsive is your customer service?
Our team offers 24/7 support and prioritizes prompt communication. Clients consistently praise our quick response times and availability, ensuring assistance whenever insurance needs arise.
