Business Details
46 Years
experience
Your Trusted Insurance Partner in San Antonio
Ellis Insurance Agency has been dedicated to creating tailored insurance solutions for families, individuals, and businesses across Texas since 1980. Our family-owned business prioritizes client care, offering policies for auto, home, and commercial needs while building long-term relationships through personalized service. With over 40 years of experience, we handle claims with sensitivity and professionalism, ensuring clients receive comprehensive protection and peace of mind.Our team of experts, including Vice Presidents Nicole Ellis, Neal Ellis, and President Lee Gamel, provides valuable advice and access to trusted insurance products. We emphasize proactive risk assessment to ensure appropriate coverage and maintain a referral program that rewards clients for their confidence in our services. Our commitment to exceptional service has earned us a loyal client base and numerous positive testimonials.
Services
Auto Insurance
Home Insurance
Commercial Insurance
Flood Insurance
Motorcycle Insurance
Renters Insurance
RV Insurance
Umbrella Insurance
Boat Insurance
Condo Insurance
Details
- Year established: 1980
Highlights and features
- We offer 44 years of experience in Texas insurance solutions.
- Our team provides personalized policy comparisons and cost-saving strategies.
- We handle claims with sensitivity and prioritize client communication.
- Our proactive risk assessment ensures comprehensive coverage tailored to your needs.
- We maintain partnerships with trusted national insurance providers for competitive options.
What people say
Exceptional service
Saved significant money
Knowledgeable agents
Efficient claims process
Personalized attention
Services
Auto Insurance
We provide comprehensive auto insurance policies tailored to individual driving habits and vehicle needs. Our solutions include liability coverage, collision protection, and uninsured motorist options. Clients benefit from competitive rate comparisons across multiple providers while maintaining personalized guidance through policy selection and claims processes.
Home Insurance
Our home insurance policies protect against property damage, liability claims, and additional living expenses during repairs. Coverage options include standard homeowners policies, flood insurance, and specialized protection for high-value properties. We help clients navigate policy details and ensure adequate coverage for their specific property risks.
Commercial Insurance
We offer tailored commercial insurance packages for businesses of all sizes, including general liability, property protection, and workers' compensation. Our agents understand industry-specific risks and help businesses create comprehensive protection plans. Clients receive ongoing support for policy adjustments and claims management during operational disruptions.
Flood Insurance
We provide flood insurance through the National Flood Insurance Program and private carriers for properties in high-risk areas. Our agents explain coverage limitations and help clients understand policy requirements based on flood zone classifications. We assist with claims documentation and coordinate with adjusters to ensure proper compensation for water-related damages.
Umbrella Insurance
Our umbrella insurance policies provide additional liability coverage beyond standard auto and home policies. This protection covers major claims that exceed primary policy limits, offering financial security for unexpected lawsuits or catastrophic events. We help clients assess appropriate coverage levels based on their specific risk exposure.
People
Jerry Ellis
Founder
Jerry Ellis established the agency in 1980, bringing decades of insurance expertise to Texas families and businesses. His commitment to personalized service laid the foundation for the agency's long-term client relationships.
Nicole Ellis
Vice President
Nicole Ellis began her insurance career in 1994 and has been instrumental in the agency's growth. As Vice President, she specializes in developing customized insurance solutions for residential and commercial clients.
Neal Ellis
Vice President
Neal Ellis joined the agency in 2006 and became Vice President, focusing on personal lines insurance. His expertise in policy comparisons and cost-saving strategies has benefited numerous clients seeking optimal coverage.
Lee Gamel
President
Lee Gamel joined as Vice President in 2017 and became President in 2021. He oversees agency operations and maintains the commitment to exceptional service established by the founding family.
Questions
What types of insurance do you offer?
We provide auto, home, commercial, flood, motorcycle, renters, RV, umbrella, boat, and condo insurance policies for Texas and California residents.
How can you help me save money on insurance?
Our agents compare rates across multiple providers, identify applicable discounts, and help adjust coverage levels to match your specific needs while maintaining adequate protection.
What should I do after an accident or property damage?
Contact our office immediately to report claims. We'll guide you through documentation requirements, coordinate with adjusters, and advocate for fair compensation throughout the process.
Do you offer online policy management tools?
Yes, our Client Center provides 24/7 access to policy documents, ID cards, payment options, and claim filing capabilities for your convenience.
Can I get insurance if I have a poor claims history?
We work with multiple carriers to find coverage options for clients with various risk profiles, including those with prior claims or coverage gaps.
How often should I review my insurance policies?
We recommend annual reviews or whenever major life changes occur, such as purchasing new property, starting a business, or adding family members to your policy.
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