Business Details
33 Years
experience
Emergency
services
Your Independent Insurance Experts in West Virginia
Roop Insurance & Financial Services has been serving West Virginia communities for over 29 years, providing comprehensive personal and business insurance solutions. As an independent agency, we prioritize client needs over insurance company interests, offering access to multiple providers for tailored coverage options. Our team specializes in home, auto, life, and commercial insurance, including business owners policies, general liability, and workers' compensation. We maintain 24/7 client support through texting, email, and social media, with flexible payment options for convenience. Recognized with industry awards including the Winners Circle Award and Commercial Agent of the Year, we combine local expertise with national carrier partnerships.Our community-focused approach treats clients like family, emphasizing financial security and quality of life protection. We offer personalized risk assessments, policy reviews, and claims assistance, maintaining transparency throughout the insurance process. Our mission centers on delivering concierge-level service and empowering clients with informed coverage choices. With offices in Crab Orchard and service areas spanning Charleston, Beckley, Princeton, and Lewisburg, we combine decades of experience with modern insurance solutions.
Services
Home Insurance
Auto Insurance
Business Owners Insurance
General Liability Insurance
Workers Compensation Insurance
Life Insurance
Commercial Umbrella Insurance
Flood Insurance
RV Insurance
Cyber Liability Insurance
Details
- Year established: 1993
Highlights and features
- We offer 29 years of local insurance expertise with personalized service
- Our independent agency provides multiple carrier options for competitive pricing
- We maintain 24/7 client support through texting, email, and phone
- Our team specializes in both personal and commercial insurance solutions
- We provide convenient payment options including text/email transactions
Associations and certifications
- Winners Circle Award
- Mt. Top Agent Award
- Commercial Agent of the Year
Services
Home Insurance
Protect your home investment with customizable insurance solutions that cover property damage, personal belongings, and liability protection. Our policies address risks from natural disasters, theft, and accidents while offering flexible coverage options. We help homeowners in West Virginia secure appropriate protection for their primary residence or vacation properties.
Business Owners Insurance
Combine essential business protections into one comprehensive policy covering property damage, liability claims, and business interruption. This tailored solution addresses risks from fires, storms, and customer injuries while protecting your company's financial stability. Ideal for small to mid-sized businesses in various industries across West Virginia.
Workers Compensation Insurance
Protect your business and employees with mandatory coverage for work-related injuries, illnesses, and medical expenses. Our policies ensure compliance with state regulations while providing financial protection for both employers and employees. We serve businesses in Crab Orchard, Charleston, and surrounding areas.
Cyber Liability Insurance
Safeguard your business against data breaches and cyber attacks with coverage for legal fees, notification costs, and system restoration. Our policies address evolving digital risks for companies handling sensitive customer information. We help West Virginia businesses implement appropriate cybersecurity protections.
Life Insurance
Secure your family's future with term or permanent life insurance policies that provide financial protection in case of unexpected death. We offer individual and child life insurance options to help families maintain financial stability and cover final expenses.
Questions
What types of insurance do you offer?
We provide comprehensive personal and business insurance including home, auto, life, commercial property, liability, workers' compensation, flood, and cyber liability coverage.
How do you help clients choose the right coverage?
Our experienced agents assess individual needs, identify coverage gaps, and recommend options from multiple carriers to find the best fit for each client's specific requirements.
Are you available for emergencies outside regular business hours?
Yes, we offer 24/7 support through texting, email, and phone for urgent insurance needs and claim assistance.
What areas do you serve?
We primarily serve West Virginia communities including Crab Orchard, Charleston, Beckley, Princeton, and Lewisburg.
How can I make insurance payments?
We offer flexible payment options including in-person transactions, text/email payments, and over-the-phone processing for client convenience.
Do you offer specialized business insurance solutions?
Yes, we provide commercial umbrella policies, cyber liability coverage, employment practices liability, and other specialized business insurance products tailored to specific industry needs.
