Business Details
14 Years
experience
Emergency
services
Your Trusted Insurance Partner in Battle Creek, MI
Baum-Johnson Insurance operates as a locally owned independent agency dedicated to connecting clients with tailored insurance solutions. Founded in 2012 through the partnership of Andy Johnson and Pete Baum, the agency combines decades of community experience with access to multiple insurance carriers to provide competitive pricing and personalized service. Our team specializes in explaining complex coverages, managing claims efficiently, and offering 24/7 emergency support through partner networks.Built on a foundation of referrals and customer satisfaction, we serve individuals and businesses across southwest Michigan with auto, home, life, and commercial insurance products. Our commitment to transparency, local expertise, and ongoing client education distinguishes our approach to risk management and customer care.
Services
Auto Insurance
Home Insurance
Life Insurance
Commercial Insurance
Claims Assistance
Policy Review
Risk Management
Payment Plans
Referral Program
Local Partnerships
Details
- Year established: 2012
Highlights and features
- We offer personalized insurance solutions from multiple carriers
- Our team has decades of local insurance expertise
- We provide 24/7 emergency claims assistance through partner networks
- We prioritize transparent policy explanations and customer education
- We're committed to community service and local business growth
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving needs and vehicle types. Our policies cover property damage, liability, and medical expenses while offering flexible deductible options. With access to multiple carriers, we help clients find competitive rates that match their specific risk profiles and coverage requirements.
Home Insurance
Our home insurance policies protect against common risks including fire, theft, and weather-related damage. We offer customizable coverage options for both standard and high-value properties, including additional riders for specialized items. Our team helps clients understand policy limitations and select appropriate coverage limits based on their assets.
Life Insurance
We offer term and permanent life insurance solutions to protect families and business interests. Our advisors help clients determine appropriate death benefit amounts and policy structures based on individual financial obligations. We work with multiple providers to offer competitive rates and flexible policy terms.
Commercial Insurance
Our commercial lines insurance protects businesses from industry-specific risks through customized policies. We offer property, liability, and specialized coverage options for various business types and sizes. Our approach includes risk assessment and policy recommendations tailored to each client's operational needs and regulatory requirements.
Claims Assistance
We provide hands-on claims assistance during business hours and connect clients with 24/7 emergency claims services through our partner networks. Our team helps navigate the claims process, explains coverage details, and coordinates with service providers to facilitate timely resolutions for property damage and other insured losses.
People
Andy Johnson
Co-Owner
Co-owner with 30+ years in insurance, previously owned Farmers Agency. Graduated from Michigan State University with Finance degree. Focuses on client education and community involvement through youth sports coaching.
Pete Baum
Co-Owner
Co-owner bringing 15+ years of insurance experience after transitioning from city recreation work. Graduated from Central Michigan University. Specializes in personalized customer service and policy explanations.
Deb Smith
Sales Producer
Licensed insurance professional since 1991 with family legacy in insurance. Owned Allstate agency before joining in 2012. Focuses on matching clients with optimal carrier solutions while maintaining personal customer relationships.
Heidi VanNest
Office Manager
Office manager since 2009 with exceptional organizational skills. Recognized for customer service excellence through multiple Employee of the Month awards. Coordinates daily operations while maintaining client satisfaction standards.
Marty Pessetti
Insurance Agent
Former educator with 30 years in school administration. Joined agency in 2019 after obtaining insurance license. Applies teaching experience to client education about policy options and risk management strategies.
Questions
What insurance products do you offer?
We offer auto, home, life, and commercial insurance products through multiple carriers to meet individual and business needs.
How do I file a claim?
Call us during business hours at 269-223-7058 or contact our partner companies' emergency claims lines after hours.
Are you open on weekends?
Our offices are open Monday-Friday 9am-5pm. Emergency claims assistance is available 24/7 through our carriers.
Do you offer payment plans?
We work with carriers that offer flexible payment options. Contact our team to discuss available payment methods.
How does your referral program work?
For every referral, you receive entry into monthly $100 gas card drawings. Program details available upon request.
What areas do you serve?
We primarily serve Battle Creek and Mendon, Michigan with insurance solutions for southwest Michigan residents and businesses.
