Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Gladstone, MO
Don Kersten has been serving the Gladstone, Missouri community since 1970, providing comprehensive insurance solutions tailored to meet individual and business needs. Our expertise spans auto, homeowners, business, life, and pet insurance, supported by a team committed to exceptional customer service. With deep roots in Clay County and neighboring regions of Missouri and Kansas, we prioritize personalized assistance and community engagement.Our office offers 24/7 contact options for convenience, ensuring clients receive timely support for their insurance inquiries. We emphasize transparency, local market knowledge, and a dedication to helping clients navigate coverage options while maintaining a strong focus on ethical practices and client satisfaction.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Condo Insurance
Renters Insurance
Boat Insurance
Rec Vehicles Insurance
Personal Articles Insurance
Details
- Year established: 1970
Highlights and features
- We offer 24/7 contact options for urgent insurance needs
- Our team provides personalized coverage recommendations based on local market knowledge
- We maintain a 3.9/5 average rating from 30+ verified Google reviews
- Our office has served Gladstone since 1970 with insurance expertise
- We offer comprehensive coverage options for both personal and business needs
What people say
Exceptional customer service
Knowledgeable team
Prompt assistance
Community involvement
Long-term reliability
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving needs and budget requirements. Our policies protect against liability, collision, and comprehensive risks while offering discounts for safe drivers and multi-policy bundling. With 24/7 claims support and personalized rate plans, we help clients maintain continuous coverage that adapts to changing life circumstances.
Homeowners Insurance
Our homeowners insurance policies safeguard residential properties against common risks including fire, theft, and natural disasters. We offer customizable coverage options for personal belongings, liability protection, and additional living expenses. The team provides detailed policy explanations and works closely with clients to ensure adequate protection for their most valuable assets.
Business Insurance
We offer specialized business insurance solutions protecting commercial properties, liability risks, and operational continuity. Our policies cover general liability, property damage, and business interruption scenarios. The team works with local businesses to create customized protection plans that address industry-specific risks while maintaining cost-effectiveness.
Life Insurance
Our life insurance products provide financial protection for clients' loved ones through term and permanent coverage options. We help clients determine appropriate coverage amounts based on family needs and future planning requirements. The team offers clear policy explanations and works with State Farm's licensed specialists to ensure comprehensive coverage solutions.
Pet Insurance
We offer pet insurance plans covering veterinary expenses for accidents, illnesses, and routine care. Our policies help pet owners manage unexpected medical costs while maintaining quality care for their animals. The team provides detailed information about coverage options and works with approved providers to ensure comprehensive protection for various pet types.
People
Don Kersten
Insurance Agent
Licensed agent with State Farm since 1970, serving Gladstone and surrounding areas. Committed to personalized insurance solutions and community engagement through local outreach initiatives.
Marisa Griffin
Office Manager
Licensed office manager with extensive experience in insurance operations. Coordinates team activities while maintaining direct client relationships. Active in local community activities and family-oriented outreach programs.
Chaundra Crawford
Account Representative
Licensed insurance professional specializing in policy management and client education. Focuses on simplifying insurance needs for Gladstone residents while maintaining personalized service standards.
Amy Kane
Customer Service Representative
Licensed customer service specialist with background in financial services. Provides policy support and coverage explanations while balancing family life and community involvement.
Mary Miller
Customer Service Representative
25-year insurance industry veteran offering policy expertise and claims guidance. Combines professional experience with personal interests in health and wellness activities.
Questions
What insurance products do you offer?
We provide auto, homeowners, business, life, pet, condo, renters, boat, and recreational vehicle insurance policies tailored to individual and commercial needs.
How can I get a personalized insurance quote?
Contact our office directly via phone or our website to speak with a licensed representative who will assess your specific coverage requirements and budget.
Do you offer 24/7 insurance support?
Yes, we provide 24-hour contact options for urgent insurance matters and claims reporting through our office phone system.
What areas do you serve?
We primarily serve Gladstone, Missouri and surrounding Clay County areas, with coverage options extending to neighboring Kansas regions.
How do I file an insurance claim?
Report claims through our website portal, mobile app, or by contacting our office directly during business hours or via our 24-hour line.
Can I manage policies online?
Yes, State Farm provides digital tools for policy management, payments, and claims tracking through our official website and mobile application.
