Business Details
9 Years
experience
Emergency
services
Trusted Insurance Solutions in Philadelphia
Founded in 2017, Charles Berrouet has established itself as a top-rated insurance provider on Lancaster Avenue in Philadelphia. Led by Charles G. Berrouet, a second-generation agent, the agency serves Pennsylvania, New Jersey, Delaware, and New York with a mission to protect communities through reliable coverage and honest guidance. Recognized in the top 1% of State Farm agencies nationwide, the team offers auto, homeowners, life, business, and renters insurance, emphasizing simplicity and multilingual support.With over 800 five-star Google reviews, the agency prides itself on responsive service, community involvement, and personalized solutions. The multilingual team (English, Spanish, French, Haitian Creole) ensures clients receive culturally sensitive assistance, while partnerships with local organizations like Youth Services Inc. reflect a commitment to community well-being.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Renters Insurance
Condo Insurance
Pet Insurance
Boat Insurance
Motorcycle Insurance
Personal Articles Insurance
Details
- Year established: 2017
Highlights and features
- We offer 24/7 emergency service and virtual meetings for client convenience.
- Our multilingual team serves English, Spanish, French, and Haitian Creole speakers.
- Recognized in the top 1% of State Farm agencies nationwide for service excellence.
- Specialized insurance solutions for college students, first-time homeowners, and small businesses.
- Active community involvement through partnerships with Youth Services Inc. and Red Cross.
What people say
Award-winning team
Multilingual support
Quick claim resolution
Personalized price plans
Community involvement
Services
Auto Insurance
Auto Insurance protects drivers during weekend adventures, daily commutes, and football game tailgates across PA, NJ, DE, and NY. Policies cover liability, collision, and comprehensive risks. Our team simplifies coverage selection for new vehicle purchases and registration processes.
Homeowners Insurance
Homeowners Insurance safeguards properties from fall storms, fire risks, and unexpected damage in West Philadelphia and surrounding areas. Tailored for families and first-time homeowners, policies include structural and personal property coverage with optional flood endorsements.
Life Insurance
Life Insurance ensures loved ones' futures with bilingual guidance in Haitian Creole, Spanish, and French. Policies provide death benefits and financial planning tools to protect households during life transitions and emergencies.
Business Insurance
Business Insurance supports local entrepreneurs and family-owned shops with liability protection, property coverage, and risk management solutions. Available across PA, NJ, NY, and DE for diverse industries including bilingual operations.
Renters Insurance
Renters Insurance offers quick coverage for college students and apartment residents near UPenn, Drexel, and Temple. Protects personal belongings against theft, fire, and water damage with affordable policies requiring minimal documentation.
People
Charles G. Berrouet
Owner/Agent
Second-generation insurance agent and founder of the top-rated State Farm agency on Lancaster Avenue. Recognized nationally for excellence, he prioritizes community protection and financial security for clients.
Scarlet Gomez
Auto/Home/Life Insurance Rep
Licensed agent with expertise in auto, home, and business insurance. Bilingual in English and Spanish, she specializes in vehicle registration guidance and commercial coverage solutions for Philadelphia businesses.
Daja Williams
Account Representative
Philadelphia native passionate about personalized insurance solutions. Formerly planning a nonprofit career, she now focuses on client advocacy and aims to open her own State Farm agency.
Herline Pradere
Account Representative
Fluent in Haitian Creole and French, she supports Philadelphia's Haitian community with insurance education. Brings healthcare administration experience to client consultations and policy explanations.
Stephanie Depestre
Office Representative
Haitian-American office leader with sociology background. Specializes in customer service and policyholder education, leveraging six years of community outreach experience to assist Philadelphia residents.
Questions
What insurance products do you offer?
We provide auto, homeowners, life, business, renters, condo, pet, boat, and motorcycle insurance across PA, NJ, DE, and NY.
Are you available outside regular business hours?
Yes, we offer 24/7 emergency service and virtual meetings by appointment for client convenience.
Do you serve non-English speaking clients?
Our team speaks English, Spanish, French, and Haitian Creole to better serve diverse communities.
How do I file a claim?
File claims online, via the State Farm app, or contact our office directly at (215) 921-8029 for immediate assistance.
What areas do you service?
We serve Philadelphia, West Chester, Main Line communities, and surrounding areas in PA, NJ, DE, and NY.
Can I get a personalized quote online?
Yes, create a customized quote through our website or contact us for in-person consultation.
