Business Details
12 Years
experience
Emergency
services
Your Trusted Insurance Partner in Gilbert, WV
Justin Brown-State Farm Insurance Agent State Farm Insurance Agency has served Southern West Virginia, Eastern Kentucky, and Southwestern Virginia since 2014. As a first-generation State Farm agent and second-generation business owner, I lead a team recognized for excellence through awards like the State Farm Honors Club and Ambassador Club. Our agency specializes in personalized insurance solutions, offering auto, homeowners, life, and business coverage while prioritizing community engagement and customer education.We maintain 24/7 availability for emergencies and operate from two convenient locations in Gilbert and Madison. Our commitment to transparency, competitive pricing, and local market expertise has earned us a 4.9/5 Google rating from 155 reviews. Through strategic partnerships and financial service offerings, we help clients prepare for life's uncertainties while maintaining active involvement in regional development initiatives.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Banking Services
Annuities
Details
- Year established: 2014
Highlights and features
- We offer 24/7 personalized insurance support and emergency assistance.
- Our team holds State Farm Honors Club and Ambassador Club qualifications.
- We provide localized expertise for Southern WV, Eastern KY, and VA markets.
- We guarantee competitive pricing through bundling and discount programs.
- Our agency maintains a 4.9/5 Google rating from 155 verified reviews.
What people say
Helped me save tons of money
Wonderful staff
Great experience
Highly recommended
Knowledgeable team
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options including liability, collision, and comprehensive protection. We offer competitive rates through discount programs and bundling opportunities while maintaining 24/7 claims support. Our experienced team helps clients navigate state requirements and select appropriate coverage limits based on individual needs.
Homeowners Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include options for additional coverage like flood insurance and scheduled personal property. Clients benefit from risk assessment guidance and claims assistance while maintaining access to security system discounts through partnered providers.
Life Insurance
Our life insurance solutions include term and permanent coverage options designed to protect families and businesses. We offer policy analysis services to ensure appropriate coverage amounts while providing estate planning guidance. Clients receive personalized quotes based on health profiles and financial obligations through our licensed specialists.
Business Insurance
We specialize in business insurance packages covering property damage, liability, and operational risks. Our offerings include commercial auto, general liability, and business interruption insurance tailored to local enterprises. Clients receive risk management consultations and policy reviews to ensure comprehensive protection for evolving business needs.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We partner with Trupanion to provide comprehensive coverage options while maintaining transparency about pre-existing condition limitations. Clients receive guidance on selecting appropriate coverage levels based on pet age and breed-specific risks.
People
Justin Brown
Owner/Agent
State Farm agent since 2014 with licenses in WV, KY, and VA. Opened first office in Gilbert in 2014 and expanded to Madison in 2023. Qualified for State Farm Honors Club and Ambassador Club awards while maintaining active community involvement.
Christina Browning
Licensed Agent
Holds West Virginia insurance license #20311592. Provides client support with personalized insurance solutions and policy analysis services for personal and commercial coverage options.
Drema Hatfield
Licensed Agent
Licensed agent with West Virginia license #20770803. Specializes in policy reviews and risk assessment consultations for residential and business insurance clients.
Gena Newcomb
Licensed Agent
Licensed in West Virginia (#18980071) with expertise in cost-saving insurance strategies. Recognized for helping clients reduce premiums through comprehensive coverage analysis and discount programs.
Isaiah May
Account Representative
Licensed account representative (WV #20504547) handling policy administration and client communications. Provides support for quote generation and insurance documentation management.
Questions
What insurance products do you offer?
We provide auto, homeowners, life, business, pet, renters, condo, boat, and recreational vehicle insurance along with annuities and banking services through State Farm partnerships.
Do you offer 24/7 insurance support?
Yes, our agency provides 24/7 emergency assistance for claims and urgent insurance needs through our after-hours appointment system.
How can I get a personalized insurance quote?
Contact us via phone, website, or in-person at our Gilbert or Madison offices to receive a customized quote based on your specific coverage requirements.
Are financing options available for insurance premiums?
Yes, we offer installment payment plans through U.S. Bank partnerships for qualified policyholders seeking flexible premium payment options.
What areas do you serve?
We serve Southern West Virginia, Eastern Kentucky, and Southwestern Virginia with localized insurance expertise and community-focused service.
How do I file an insurance claim?
File claims through our website, mobile app, or by calling our office directly at (304) 664-8589 for immediate assistance from our claims specialists.
