Business Details
22 Years
experience
Trusted Professional Liability Insurance for Claims Professionals
Established in 2004 by the National Association of Independent Insurance Adjusters (NAIIA), we specialize in providing tailored professional liability insurance solutions for claims professionals. Our member-owned and member-run structure ensures our focus remains on delivering comprehensive coverage and risk management services designed specifically for adjusters. With decades of industry expertise, we offer errors and omissions (E&O) insurance, general liability, cyber liability, drone insurance, and employment practices liability coverage.Our policies are crafted to minimize exclusions while maximizing protection, serving independent adjusters, startups, and nationwide claims firms. We prioritize proactive guidance to help clients navigate risks before claims arise, ensuring peace of mind through our claims-made basis policies. Our team of industry experts collaborates to develop solutions that address evolving challenges in the insurance claims sector.
Services
Errors & Omissions Insurance
General Liability Insurance
Cyber Liability Coverage
Employment Practices Liability Insurance
Drone Insurance
Details
- Year established: 2004
Highlights and features
- We offer member-owned insurance tailored specifically for claims professionals.
- Our policies provide broader coverage with fewer exclusions than traditional carriers.
- We deliver proactive risk management guidance to prevent claims before they arise.
- We specialize in E&O insurance crafted through decades of industry-specific expertise.
- Our team includes experienced underwriters and claims experts dedicated to adjusters.
Services
Errors & Omissions Insurance
Our E&O insurance protects claims professionals against financial losses from alleged negligence, errors, or omissions in their work. Tailored for adjusters, this coverage includes legal defense costs and settlements. Policies are designed with minimal exclusions to ensure comprehensive protection for individuals and firms.
Cyber Liability Coverage
This service safeguards against financial risks from data breaches and cyberattacks. Coverage includes legal fees, notification costs, and regulatory fines for claims professionals handling sensitive client information. Designed to address evolving digital threats, it complements our broader liability solutions.
Drone Insurance
Our drone insurance provides liability protection for claims professionals using unmanned aerial vehicles in their work. Coverage includes property damage, bodily injury, and legal defense costs arising from drone operations. Policies are customized to meet FAA regulations and industry-specific risks.
General Liability Insurance
This coverage protects against third-party claims for bodily injury, property damage, and advertising injuries. Specifically designed for claims firms, it includes premises liability and operations-related risks. Combined with E&O insurance, it offers a complete risk management solution.
Employment Practices Liability Insurance
EPLI covers legal costs from employee-related claims like discrimination, wrongful termination, or harassment. Essential for claims firms with staff, this insurance provides defense costs and settlements while promoting compliant workplace practices.
People
Kenton Kaplan
President & Chairman of the Board
Kenton Kaplan leads CPLIC, RRG with extensive insurance industry experience. He oversees strategic direction and governance while ensuring alignment with member needs.
Crystal Cunningham
Vice President, Underwriting
Crystal Cunningham manages underwriting operations, leveraging her expertise to develop risk-appropriate policies for claims professionals across the U.S.
Amanda Sheffield
Director of Policy Services
Amanda Sheffield oversees policy administration, ensuring efficient service delivery and compliance with regulatory standards for CPLIC members.
Amber Wilcox
Director of Client Relationships
Amber Wilcox focuses on enhancing member engagement and satisfaction through personalized support and relationship management initiatives.
Questions
What types of insurance does CPLIC, RRG offer?
We provide errors and omissions (E&O) insurance, general liability, cyber liability, drone insurance, and employment practices liability coverage for claims professionals.
Is CPLIC, RRG a member-owned company?
Yes, we are a member-owned and member-run Risk Retention Group (RRG) established by the National Association of Independent Insurance Adjusters (NAIIA).
Do you offer coverage nationwide?
Our liability insurance policies serve claims professionals and firms across all 50 states through our Risk Retention Group structure.
What payment methods are available?
We accept ACH recurring payments and one-time payments via our secure online portal for policy premiums.
How does CPLIC, RRG support risk management?
We provide proactive risk management resources, including guidelines and expert consultations, to help members prevent claims before they occur.
