Business Details
Picture yourself with a different kind of insurance company. One that is attentive. Responsive. Innovative. And knows almost as much about your business as you do. Picture yourself with an insurance company who will customize a plan to meet your needs. And then work with you, day in and day out, to make sure your needs are always met. Picture yourself with an insurance company that sees you not as a policy, but as a partner.
Picture yourself with National Interstate.
Picture yourself with National Interstate.
Services
Overview
In 1989, National Interstate Insurance opened its doors with the idea that customer service and personal attention mattered.
That clients were more than mere claim numbers, they were people.
With real lives and real questions and real needs.
We built National Interstate around our customers.
And in the process, we built one of the leading specialty property and casualty insurance companies in the country.
A wholly-owned subsidiary of National Interstate Corporation, National Interstate has more than 600 employees including our operations at Vanliner Insurance Company in Missouri - each of whom is committed to providing the highest level of personal service, the most efficient claims processing and the best products.
That clients were more than mere claim numbers, they were people.
With real lives and real questions and real needs.
We built National Interstate around our customers.
And in the process, we built one of the leading specialty property and casualty insurance companies in the country.
A wholly-owned subsidiary of National Interstate Corporation, National Interstate has more than 600 employees including our operations at Vanliner Insurance Company in Missouri - each of whom is committed to providing the highest level of personal service, the most efficient claims processing and the best products.
Mission Vision Values
We develop and execute industry leading insurance programs focused on customers in specialty niche insurance markets primarily related to the transportation industry.
Our people make the difference, allowing us to create exceptional customer experiences and build shareholder value.
Provide value to all of our business partners by delivering innovative insurance solutions through engaged employees which will result in meaningful returns for our shareholders.
Our people make the difference, allowing us to create exceptional customer experiences and build shareholder value.
Provide value to all of our business partners by delivering innovative insurance solutions through engaged employees which will result in meaningful returns for our shareholders.
Community Engagement
National Interstate is committed to our involvement in the community.
Staying engaged in the neighborhoods we live and work in and keeping a "be a good citizen" attitude is simply the right thing to do, and provides meaningful opportunities for the National Interstate team to give back to the community.
Throughout the year we host events, volunteer time and help raise money for local organizations including The Humane Society of Summit County, West Creek Conservancy, Volunteers of America, Earth Day Coalition, Ronald McDonald House of Akron, and Big Brothers Big Sisters.
Staying engaged in the neighborhoods we live and work in and keeping a "be a good citizen" attitude is simply the right thing to do, and provides meaningful opportunities for the National Interstate team to give back to the community.
Throughout the year we host events, volunteer time and help raise money for local organizations including The Humane Society of Summit County, West Creek Conservancy, Volunteers of America, Earth Day Coalition, Ronald McDonald House of Akron, and Big Brothers Big Sisters.
Awards
When you put your customers first, your customers aren't the only ones who notice.
Since 1989, we have been recognized locally and nationally for our leadership in the insurance industry and the community at large.
We are proud of our successes, which only inspire us to reach even greater heights for the clients we serve.
Since 2010, National Interstate has consecutively been recognized as one of American's Most Trustworthy Companies based on transparent and conservative accounting practices, as well as solid corporate governance and management.
Since 1989, we have been recognized locally and nationally for our leadership in the insurance industry and the community at large.
We are proud of our successes, which only inspire us to reach even greater heights for the clients we serve.
Since 2010, National Interstate has consecutively been recognized as one of American's Most Trustworthy Companies based on transparent and conservative accounting practices, as well as solid corporate governance and management.
Affiliates
At National Interstate, we believe that to achieve the highest level of customer service, we must be fully immersed in our client's industry.
We must understand the nuances of the business and the specific risks and challenges each of our clients face.
To provide this hyper-focused service, we have affiliate companies who specialize in specific markets.
From transportation to moving and storage to recreational vehicles to risk management, our affiliates are able to provide a level of understanding that cannot be equaled by more generalized insurance companies.
We must understand the nuances of the business and the specific risks and challenges each of our clients face.
To provide this hyper-focused service, we have affiliate companies who specialize in specific markets.
From transportation to moving and storage to recreational vehicles to risk management, our affiliates are able to provide a level of understanding that cannot be equaled by more generalized insurance companies.
Basics
At National Interstate, customer service means making sure you have the information you need when you need it.
It means being accessible when you have a question or a concern.
And it means giving you the support and the protection to run your company effectively.
The National Interstate Service Center is your portal to expert advice, valuable information and so much more.
Here, you access claims information.
You can even get detail on our risk management services.
It means being accessible when you have a question or a concern.
And it means giving you the support and the protection to run your company effectively.
The National Interstate Service Center is your portal to expert advice, valuable information and so much more.
Here, you access claims information.
You can even get detail on our risk management services.
Risk Management
At National Interstate, building an insurance experience around you means building a risk management division to protect your assets and keep your operation safe.
Our affiliate, Safety, Claims & Litigation Services, LLC (SCLS) was established for this exact purpose.
The risk management specialists at SCLS provide a wide range of services for National Interstate and many of our captive program participants.
The SCLS team can assist you with all your safety efforts including evaluating and monitoring overall safety fitness, recommending specific loss prevention strategies, and educating your team in all areas of safety regulations and practices.
Our affiliate, Safety, Claims & Litigation Services, LLC (SCLS) was established for this exact purpose.
The risk management specialists at SCLS provide a wide range of services for National Interstate and many of our captive program participants.
The SCLS team can assist you with all your safety efforts including evaluating and monitoring overall safety fitness, recommending specific loss prevention strategies, and educating your team in all areas of safety regulations and practices.
Support Materials
At National Interstate, we're here to help our agents and brokers by providing the information you need to sell our products successfully.
Information you can access with a click any time of the day.
Great for new agents and seasoned veterans alike, this library of information will help you understand the features and benefits of our product offerings, so that you can sell them more effectively.
Information you can access with a click any time of the day.
Great for new agents and seasoned veterans alike, this library of information will help you understand the features and benefits of our product offerings, so that you can sell them more effectively.
Truck
At National Interstate, our programs are designed specifically for well-managed trucking companies.
We have deep experience with all classes of for-hire carriers within the trucking segment.
Why do so many different types of trucking companies trust National Interstate?
Because they get great service.
They get personal attention.
And the get the flexibility to choose the insurance programs and coverages that will best protect their company.
We offer traditional first-dollar coverage, small and large deductible programs, as well as various alternative risk transfer programs for those seeking an innovative solution to risk management.
We have deep experience with all classes of for-hire carriers within the trucking segment.
Why do so many different types of trucking companies trust National Interstate?
Because they get great service.
They get personal attention.
And the get the flexibility to choose the insurance programs and coverages that will best protect their company.
We offer traditional first-dollar coverage, small and large deductible programs, as well as various alternative risk transfer programs for those seeking an innovative solution to risk management.
Tow Truck Fleets
In 2017, we launched TowCap Premier, the first group rental captive designed exclusively for visionary tow truck operators committed to safety excellence and taking control over unpredictable market pricing.
Operators can better control their cost of risk and be confident they are insured by a stable carrier.
Our claims and customer service teams truly understand your business segment and are ready to provide world-class service.
We offer a variety of proactive risk management services delivered by industry professionals with expertise in your industry.
Operators can better control their cost of risk and be confident they are insured by a stable carrier.
Our claims and customer service teams truly understand your business segment and are ready to provide world-class service.
We offer a variety of proactive risk management services delivered by industry professionals with expertise in your industry.
Community & Medical
National Interstate's CMT program is designed specifically for local community passenger transportation operations.
We have over a decade of community passenger experience, and our staff can provide you a high level of expertise, service and support.
We offer traditional first-dollar coverage, small and large deductible programs, and various alternative risk transfer programs for those seeking an innovative solution to risk management.
Our coverage options include automobile liability, automobile physical damage, general liability, and excess liability.
We have over a decade of community passenger experience, and our staff can provide you a high level of expertise, service and support.
We offer traditional first-dollar coverage, small and large deductible programs, and various alternative risk transfer programs for those seeking an innovative solution to risk management.
Our coverage options include automobile liability, automobile physical damage, general liability, and excess liability.
Passenger
Let National Interstate build an insurance program around your unique needs.
Our packages are designed specifically for ground transportation operations such as charter, transit, limousine, and school bus which can be tailored to meet your specific coverage requirements.
We offer traditional first-dollar coverage, small and large deductible programs, self-insured retentions, and various alternative risk transfer (ART) programs, for those seeking an innovative solution to risk management.
If you're interested in learning about creative passenger insurance solutions, contact us at marketing@natl.com.
Our packages are designed specifically for ground transportation operations such as charter, transit, limousine, and school bus which can be tailored to meet your specific coverage requirements.
We offer traditional first-dollar coverage, small and large deductible programs, self-insured retentions, and various alternative risk transfer (ART) programs, for those seeking an innovative solution to risk management.
If you're interested in learning about creative passenger insurance solutions, contact us at marketing@natl.com.
Lp Operations
At National Interstate, we offer a comprehensive traditional insurance program designed specifically for best-in-class LP distributors.
We are able to accommodate LP operators of all sizes, starting at three units.
National Interstate also has an alternative risk transfer program specific to this class of business for those seeking an innovative solution to risk management.
National Interstate is able to offer one-stop-shopping for a suite of coverages with the highly-specialized needs of LP operators in mind.
We are able to accommodate LP operators of all sizes, starting at three units.
National Interstate also has an alternative risk transfer program specific to this class of business for those seeking an innovative solution to risk management.
National Interstate is able to offer one-stop-shopping for a suite of coverages with the highly-specialized needs of LP operators in mind.
Waste Operations
National Interstate offers creative insurance solutions designed specifically for the waste and recycling industry.
National Interstate offers a variety of deductible options suited to meet your needs.
We also have an innovative group rental captive, WasteCap, which is designed specifically for the waste and recycling industry.
National Interstate's extensive experience in transportation insurance allows us to serve the very specialized needs of waste operations.
In addition to highly-rated customer service and superior claims handling, National Interstate has been providing proven risk management services for over 25 years.
National Interstate offers a variety of deductible options suited to meet your needs.
We also have an innovative group rental captive, WasteCap, which is designed specifically for the waste and recycling industry.
National Interstate's extensive experience in transportation insurance allows us to serve the very specialized needs of waste operations.
In addition to highly-rated customer service and superior claims handling, National Interstate has been providing proven risk management services for over 25 years.
Ambulance
Quality ambulance insurance is hard to find, but at National Interstate we are responding to that call!
We have creative insurance solutions designed for private for-profit, non-profit, and hospital-based EMS fleets providing both emergency and non-emergency ambulance transportation services.
Our programs include traditional first-dollar coverage, deductibles, and MEDIC™, our innovative group rental captive program.
National Interstate offers one-stop-shopping for a comprehensive menu of coverages including workers' compensation.
We have creative insurance solutions designed for private for-profit, non-profit, and hospital-based EMS fleets providing both emergency and non-emergency ambulance transportation services.
Our programs include traditional first-dollar coverage, deductibles, and MEDIC™, our innovative group rental captive program.
National Interstate offers one-stop-shopping for a comprehensive menu of coverages including workers' compensation.
Basics & Benefits
From tow trucks to 18-wheelers, rental cars to fuel haulers, National Interstate has become a leader in Alternative Risk Transfer (ART), or captive, programs for the transportation industry.
And whether you are an agent with a specialty book of business looking to share risk and reward, or an industry-leading transportation provider seeking to capitalize on your expertise, we can work with you to create an innovative and intelligent insurance program.
At National Interstate, we are highly responsive to meet the needs of alternative risk transfer members.
And whether you are an agent with a specialty book of business looking to share risk and reward, or an industry-leading transportation provider seeking to capitalize on your expertise, we can work with you to create an innovative and intelligent insurance program.
At National Interstate, we are highly responsive to meet the needs of alternative risk transfer members.
Faqs
No. National Interstate offers innovative ART programs for trucking and passenger transportation companies of nearly any size.
By offering ART programs with low-risk retention levels, even transportation companies with as few as 30 units can comfortably participate in a risk-sharing program.
In some respects, a large deductible and an ART program are similar in that the insured is assuming a significant amount of risk.
However, with a large deductible, the worst case scenario is unknown and potentially severe.
By offering ART programs with low-risk retention levels, even transportation companies with as few as 30 units can comfortably participate in a risk-sharing program.
In some respects, a large deductible and an ART program are similar in that the insured is assuming a significant amount of risk.
However, with a large deductible, the worst case scenario is unknown and potentially severe.
National Accounts
The National Accounts team has years of experience in transportation and alternative risk transfer products.
Whether you are looking for a single parent captive, large deductible, retro, excess liability, or other program structure, we are here to help.
LARC, or Large Account Rental Captive, is an alternative risk transfer program customized for the unique needs of larger fleets.
Some of the benefits of entering into a LARC can include greater control over insurance pricing, the potential to accrue equity and investment income, favorable and flexible collateral terms over those offered in traditional insurance programs, and specialized claims and risk management services.
Whether you are looking for a single parent captive, large deductible, retro, excess liability, or other program structure, we are here to help.
LARC, or Large Account Rental Captive, is an alternative risk transfer program customized for the unique needs of larger fleets.
Some of the benefits of entering into a LARC can include greater control over insurance pricing, the potential to accrue equity and investment income, favorable and flexible collateral terms over those offered in traditional insurance programs, and specialized claims and risk management services.
