Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Pana, Illinois
At Siegert-Lees Insurance Services, we have dedicated ourselves to providing tailored insurance solutions since 1921. As independent agents, we prioritize understanding our clients' unique needs to secure coverage that aligns with their personal and business requirements. Our commitment to excellence is rooted in a tradition of partnering with financially sound insurance carriers to deliver fair pricing and comprehensive protection. With over a century of combined experience, our team approaches every client relationship with integrity, ensuring fast and fair claims resolution. We take pride in our deep community ties, demonstrated through decades of local service and active involvement in civic initiatives.Our agency's evolutionfrom a small family-run operation to a trusted regional providerreflects our unwavering focus on adapting to client needs while maintaining personalized service. We invest in continuous professional development, as evidenced by our staff's industry certifications, to maintain the highest standards of expertise. Our mission remains clear: to safeguard families and businesses through customized insurance strategies while upholding the values of transparency and accountability that have defined our reputation.
Services
Personal Insurance
Business Insurance
Life Insurance
Pet Health Insurance
Claims Service
Details
- Year established: 1921
Highlights and features
- We offer 100+ years of combined insurance expertise with generational agency leadership
- Our independent agent status provides access to multiple top-rated insurance carriers
- CIC-certified professionals ensure advanced industry knowledge and ethical standards
- Proven track record of community service and local business advocacy
- 24/7 emergency claims support with dedicated contact numbers
Associations and certifications
- CIC - Certified Insurance Counselor
Services
Personal Insurance
We provide customized personal insurance solutions including auto, home, and umbrella policies. Our independent agent status allows comparison shopping across multiple carriers to find optimal protection-to-cost ratios. Clients benefit from personalized risk assessments and policy adjustments as life circumstances evolve.
Business Insurance
Our commercial insurance services protect businesses with tailored liability, property, and industry-specific coverage options. We specialize in risk management strategies for small to mid-sized enterprises, offering policy bundling advantages and claims advocacy services to minimize operational disruptions.
Life Insurance
We offer term and permanent life insurance products to secure families' financial futures. Our approach includes needs analysis to determine appropriate coverage amounts and policy structures, with ongoing reviews to ensure alignment with changing life stages and financial goals.
Pet Health Insurance
Our pet health insurance solutions help owners manage veterinary care costs through customizable plans. We provide guidance on coverage options for routine care, emergencies, and chronic conditions while maintaining competitive premium structures through carrier partnerships.
Claims Service
We facilitate rapid claims resolution with dedicated support throughout the process. Our agency advocates for policyholders during claims evaluations and leverages carrier relationships to expedite approvals while ensuring clients understand documentation requirements and timelines.
People
Michael C. Lees
Co-Owner
With 25+ years in insurance, Michael holds the prestigious CIC designation after rigorous industry examinations. He specializes in commercial risk management and leads client consultations while maintaining active involvement in policyholder education initiatives.
Rikki Woolard
Sales Producer
Rikki brings 20+ years of insurance expertise, transitioning from customer service to sales roles. Licensed in property casualty insurance, she focuses on personalized policy development while maintaining strong client relationships through regular coverage reviews.
Dick Lees
Retired Owner
As former owner with 40+ years in the industry, Dick established the agency's community-focused values. He received national recognition for community service and built the foundation for our current claims advocacy approach before retiring in 2020.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life), business insurance, pet health coverage, and specialized commercial policies through multiple top-rated carriers.
How are you different from other agencies?
Our century-long local presence, CIC-certified staff, and independent agent status allow personalized service with access to competitive market rates.
How do I file a claim?
Contact our office during business hours or use direct carrier portals for after-hours submissions. We provide step-by-step guidance and claims status updates throughout the process.
Do you offer emergency services?
Yes, we provide 24/7 emergency contact numbers for urgent claims assistance while maintaining regular business hours for standard inquiries.
How can I get a quote?
Request a free quote through our website form, by phone at 217-562-5021, or by visiting our Pana office for in-person consultations.
