Business Details
32 Years
experience
Emergency
services
Your Trusted Insurance Partner in Walnut Creek, CA
At Susan Cappo, we have dedicated ourselves to simplifying insurance since 1994, empowering clients to make informed decisions tailored to their unique needs. As a trusted local resource in Walnut Creek, California, we prioritize personalized service, building lasting relationships through active listening and customized recommendations. Our team brings over 25 years of experience serving Contra Costa County, offering comprehensive coverage for auto, home, life, business, and more. Rooted in California, we combine deep community ties with a commitment to evolving alongside our clients' changing circumstances. We take pride in providing expert guidance every step of the way, ensuring peace of mind through tailored risk management solutions.Our agency extends beyond transactions, fostering genuine connections while upholding State Farm's legacy of reliability. We actively contribute to local initiatives like State Farm's Neighborhood for Good, reflecting our dedication to both individual and community well-being. As a small business owner in Walnut Creek, Susan Cappo personally oversees operations, ensuring every client receives the attention they deserve. Our multilingual team stands ready to assist virtually, in-person, or over the phone, offering flexible consultation options. With 24/7 availability and a focus on transparency, we strive to be your lifelong insurance partner.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Renters Insurance
Details
- Year established: 1994
Highlights and features
- We offer 25+ years of State Farm expertise serving Contra Costa County
- Our personalized approach includes tailored insurance recommendations
- We actively support local initiatives like Neighborhood for Good
- We provide 24/7 availability for urgent insurance needs
- Our multilingual team serves diverse community needs
Services
Auto Insurance
Protect your vehicle with comprehensive auto insurance policies tailored to your driving habits and budget. Our coverage options include liability protection, collision coverage, and uninsured motorist provisions. We help California drivers navigate policy selections while ensuring compliance with state requirements and offering discounts for safe driving records.
Homeowners Insurance
Secure your home investment with customizable homeowners insurance plans covering structural damage, personal belongings, and liability claims. We offer policy options for various property types including single-family homes, condos, and rental properties. Our agency provides guidance on coverage limits and deductible options to match individual risk profiles.
Life Insurance
Plan for your family's future with term and permanent life insurance solutions. We help clients determine appropriate coverage amounts based on income replacement needs, mortgage protection, and inheritance goals. Our services include policy reviews to ensure evolving life circumstances remain adequately covered.
Business Insurance
Safeguard your enterprise with tailored business insurance packages combining property, liability, and specialized protections. We serve diverse industries across Contra Costa County, offering policy customization for unique operational risks. Our services include risk assessment consultations and claims support for business continuity.
Renters Insurance
Affordable renters insurance options protect personal belongings and provide liability coverage for apartment dwellers. We offer policies covering theft, water damage, and temporary relocation expenses. Our team explains policy details to ensure renters understand coverage limitations and available add-ons.
People
Susan Cappo
Agent
State Farm agent since 1994 with 25+ years serving Contra Costa County. UC Davis graduate committed to personalized insurance solutions and community involvement through initiatives like Neighborhood for Good.
Maria Bassi
Office Associate
Licensed insurance professional supporting client needs with attention to detail. Experienced in policy administration and customer service, ensuring smooth operations at the Walnut Creek agency.
Irene Kumar
Office Associate
Dedicated insurance associate with specialized licensing, providing administrative support and client assistance. Committed to maintaining high service standards in the agency's daily operations.
Questions
What insurance products do you offer?
We provide auto, home, life, business, renters, condo, personal articles, health, and commercial insurance policies tailored to individual and business needs.
How do you personalize insurance recommendations?
We conduct detailed consultations to understand your specific needs, risk profile, and budget before suggesting customized coverage options.
Do you serve areas beyond Walnut Creek?
Yes, we serve all of Contra Costa County including Pleasant Hill, Concord, Danville, Alamo, Martinez, Pittsburg, Antioch, and Brentwood.
What community initiatives do you support?
We actively participate in State Farm's Neighborhood for Good program, recently contributing to Concord's Monument Crisis Center food and clothing drive.
