Business Details
44 Years
experience
Emergency
services
Your Trusted Partner for Personal & Commercial Insurance
Castello Agency has been serving the insurance needs of Zachary, LA, since 1982. As an independent agency, we leverage relationships with multiple carriers and cutting-edge technology to deliver tailored insurance solutions for both personal and commercial clients. Our commitment extends beyond policieswe actively engage in community initiatives to support local growth. With decades of experience, our team prioritizes transparency, affordability, and personalized service to ensure clients receive optimal coverage.We specialize in navigating complex insurance landscapes, from flood protection in high-risk areas to comprehensive business liability plans. Our reputation for responsiveness and expertise has been built through consistent client advocacy and a deep understanding of regional insurance challenges. By maintaining a local focus while accessing national resources, we provide balanced solutions that protect assets and foster peace of mind.
Services
Personal Insurance
Commercial Insurance
Flood Insurance
Workers Compensation
Notary Services
Auto Insurance
Home Insurance
Umbrella Insurance
Business Liability
Rental Property Insurance
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of local insurance expertise in Zachary, LA.
- Our independent agency partners with multiple carriers for competitive rates.
- We provide 24/7 emergency claims assistance for urgent situations.
- Our team specializes in flood insurance for Louisiana's unique risks.
- We combine personalized service with advanced technology for efficient solutions.
What people say
Very responsive
Super knowledgeable
On top of helping
Great coverage options
Personalized advice
Services
Personal Insurance
Castello Agency offers comprehensive personal insurance solutions tailored to protect individuals and families. Our policies cover homes, vehicles, and valuable assets like jewelry or classic cars. With customizable options including flood, umbrella, and mobile home insurance, we address unique life stages and regional risks. Our agents prioritize affordability while ensuring clients understand policy details and coverage limits.
Commercial Insurance
We provide specialized commercial insurance for Louisiana businesses of all sizes. Coverage includes general liability, property protection, workers compensation, and cyber liability. Our team understands industry-specific risks, offering policies for rental properties, contractors, and special events. By accessing multiple carriers, we help businesses secure cost-effective plans that meet state requirements and mitigate operational risks.
Flood Insurance
Castello Agency offers flood insurance through the National Flood Insurance Program and private insurers. This critical coverage protects homes and businesses in Louisiana's flood-prone areas against storm surges, hurricanes, and heavy rainfall. Our agents help clients assess risk levels, select appropriate coverage, and navigate policy details to ensure financial protection against water-related disasters.
Workers Compensation
Our workers compensation insurance meets Louisiana's legal requirements while protecting businesses from financial strain due to workplace injuries. The policy covers medical expenses, lost wages, and legal costs associated with employee injuries. We assist businesses in customizing plans that comply with state regulations and provide comprehensive protection for both employers and employees.
Notary Public Services
Castello Agency provides convenient notary services for local residents and businesses. Our certified notaries assist with document verification, estate planning, and power of attorney arrangements. This service complements our insurance offerings by supporting clients' broader legal and financial needs while maintaining strict adherence to Louisiana's notarization standards.
People
Danette Castello
Owner
With over 40 years in the insurance industry, Danette Castello leads the agency with expertise in personal and commercial coverage. She specializes in Louisiana's flood risk management and community-focused insurance solutions.
Ashlee Pratt
Agent
Ashlee Pratt assists clients with policy selection and claims processing, leveraging her knowledge of local insurance regulations and commitment to personalized service.
Shawn
Insurance Agent
Shawn provides tailored insurance advice, focusing on cost-saving strategies and coverage optimization for long-term client relationships.
Katherine Cambre
Staff Member
Katherine supports clients with policy management and claims assistance, maintaining the agency's standards of responsiveness and thoroughness.
Katherine Simmons
Insurance Specialist
Katherine Simmons helps new homeowners navigate insurance requirements, offering clear guidance on property and auto coverage options.
Questions
What types of insurance do you offer?
We provide personal insurance (home, auto, flood) and commercial insurance (liability, property, workers compensation) for Louisiana residents and businesses.
How can I file a claim?
Access emergency claim numbers through our website or contact our office directly for immediate assistance with claim submissions and documentation.
Do I need flood insurance in Louisiana?
Yes, Louisiana's climate requires flood insurance as standard policies exclude water damage. We offer NFIP and private insurer options for comprehensive protection.
Can I bundle policies for discounts?
Yes, bundling home and auto insurance can save up to 25%. Our agents compare multiple carriers to find you the best combined rates.
Are you a local insurance agency?
Yes, we're locally owned and operated in Zachary, LA, serving surrounding communities with personalized insurance solutions since 1982.
Do you offer notary services?
Yes, we provide notary public services for documents related to insurance policies, estates, and power of attorney arrangements.