Business Details
50+ Years
experience
Trusted Insurance Solutions in Clifton Forge, VA
Established in 1934, Racey & Dean Inc. has served as a family-owned, community-focused independent insurance agency in Clifton Forge, Virginia. With over 80 years of experience, we specialize in delivering personalized insurance solutions tailored to meet the unique needs of individuals and businesses across the Commonwealth. Our team represents multiple carriers, ensuring clients receive comprehensive coverage at competitive rates while maintaining a commitment to integrity and exceptional service. As active members of the Alleghany Highlands community, we prioritize understanding local needs to provide relevant, reliable insurance options.Our expertise spans personal, commercial, health insurance, and bonds, supported by partnerships with reputable providers like Travelers and Progressive. We operate with transparency, offering straightforward guidance to help clients navigate complex insurance decisions. With a legacy built on trust and adaptability, we continue to evolve while upholding the core values that have defined our service for generations.
Services
Personal Insurance
Commercial Insurance
Health Insurance
Bonds
Flood Insurance
Auto Insurance
Home Insurance
Business Insurance
Details
- Year established: 1934
Highlights and features
- We offer over 80 years of trusted insurance expertise in Virginia.
- Our family-owned agency prioritizes personalized service and community needs.
- We represent multiple carriers to ensure competitive pricing and tailored solutions.
- We provide 24/7 access to Travelers claims and customer service.
- Our team holds active roles in local organizations like Clifton Forge Main Street.
Services
Personal Insurance
Personal insurance protects individuals' assets and liabilities through customizable policies. We offer auto, home, and life insurance options tailored to personal needs. Our agents help clients secure comprehensive coverage that provides financial security and peace of mind for families across Virginia.
Commercial Insurance
Commercial insurance safeguards businesses against risks like property damage, liability claims, and operational disruptions. We provide tailored policies for Virginia enterprises, including coverage for inventory, equipment, and employee-related risks. Our solutions ensure businesses maintain continuity and compliance with industry regulations.
Health Insurance
Health insurance plans cover medical expenses for individuals and families through private and employer-sponsored options. We assist clients in selecting policies that balance cost, coverage, and provider networks. Our expertise includes navigating Virginia's healthcare marketplace to find affordable, comprehensive solutions.
Bonds
Bonds provide financial guarantees for contractual obligations and legal requirements. We offer surety bonds for Virginia contractors, license bonds for professionals, and court bonds for legal matters. Our services ensure clients meet regulatory standards while maintaining trust with stakeholders.
Flood Insurance
Flood insurance covers property damage from flooding through the National Flood Insurance Program (NFIP). We help Virginia homeowners and businesses secure policies that protect against rising water risks. Our guidance ensures compliance with FEMA regulations and adequate coverage for high-risk areas.
People
Kelly Dean Madsen
President
President of Racey & Dean Inc. with over 15 years of insurance experience. Graduated from the University of Virginia and previously worked in retail buying. Active in community leadership, serving on the Alleghany Foundation Board and Clifton Forge Main Street.
Mary Anne Dean
Vice President
Vice President and licensed agent with decades of experience in customer service and policy management. Graduated from The Catholic University of America. Served as office manager and bookkeeper before becoming Vice President in 2016.
Sondra Elliott
Agent
Licensed Property and Casualty Agent with an associate degree in business from Mountain Gateway Community College. Joined Racey & Dean Inc. as an intern and advanced to a key client service role. Active in local community activities.
Questions
What types of insurance do you offer?
We provide personal, commercial, health insurance, bonds, and flood insurance through partnerships with top-rated carriers like Travelers and Progressive.
Do you serve areas outside Clifton Forge?
Yes, we serve clients in Covington, Lexington, Alleghany County, Bath County, and Rockbridge County, Virginia.
What are your office hours?
Our office is open Monday through Friday from 9:00 AM to 6:00 PM. We are closed on weekends.
How do I file an insurance claim?
For Travelers policies, call 1-800-CLAIM33 (1-800-252-4633) 24/7. For other carriers, contact our office during business hours for assistance.
Can you help with insurance policy changes?
Yes, we assist with policy updates for new vehicles, moves, refinancing, or adding drivers. Contact us during business hours for adjustments.
