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Business Details
We have more than 40 years of experience delivering insurance solutions that protect what matters most to our clients. Mapfre is recognized as a leading global foundation for our commitment to peoples wellbeing and social progress. We offer a full range of personal and commercial insurance products, including auto, home, and umbrella coverage. As the 21st largest private passenger auto insurer, we protect more Massachusetts homes and autos than any other carrier. Serving policyholders in 11 states, we provide industryleading expertise and rapid claim handling. Our dedicated team ensures bestinclass customer experience and transparent service.

We uphold strict underwriting standards and maintain comprehensive riskmanagement protocols. Mapfres mission as a nonprofit institution drives us to improve quality of life through multinational programs. We attract, develop, and retain quality employees to achieve mutual success and continued growth. Our commitment to client satisfaction is reflected in every interaction and policy we deliver. We provide accessible resources, such as online claim filing and 24/7 roadside assistance, to empower our customers. By continuously evolving our services, we remain a trusted partner for protection and peace of mind.
Highlights and features
  • We have more than 40 years of experience.
  • We protect more Massachusetts homes and autos than any carrier.
  • We are the 21st largest private passenger auto insurer.
  • We serve policyholders in 11 states.
  • We provide bestinclass customer experience.
Services
Auto insurance
Auto insurance from Mapfre protects drivers with comprehensive coverage for collision, liability, and uninsured motorists, ensuring financial security after accidents. Our policyholders benefit from rapid claim processing, nationwide repair shop network, and 24/7 roadside assistance tailored to Massachusetts residents. We deliver reliable protection, allowing clients to focus on the road ahead.
Home insurance
Mapfre Home insurance safeguards properties against fire, theft, and natural disasters, providing homeowners with comprehensive protection and peace of mind. Our policies include coverage for personal belongings, liability, and optional addons such as water backup and identity theft protection tailored to Massachusetts homes. We streamline claims and offer expert advice to help residents rebuild quickly.
Umbrella insurance
Umbrella insurance from Mapfre extends liability limits beyond standard auto and home policies, protecting clients from costly lawsuits and unforeseen incidents. Our coverage includes bodily injury, property damage, and personal liability up to $1 million, with no deductible. We provide clear policy terms and swift claim support to safeguard your assets and future.
Commercial auto
Commercial auto insurance from Mapfre protects fleets with coverage for collision, liability, and uninsured drivers, tailored to businesses operating in Massachusetts and beyond. Our policies include roadside assistance, rental reimbursement, and lossofuse benefits, ensuring continuity of operations. We offer riskmanagement guidance and dedicated account management for commercial clients.
ePICS for auto
ePICS for auto is Mapfres digital platform that streamlines the claims process for automobile incidents. Policyholders can file, track, and manage claims online, receiving realtime updates and quick resolution. The system enhances transparency and reduces claim handling time, delivering efficient service to our Massachusetts customers.