Business Details
49 Years
experience
Your Trusted Insurance Partner Since 1977
Velco Insurance opened its doors in January 1977 and has since established itself as the oldest full-service senior market insurance agency in Maryland. Specializing in Medicare insurance supplementary fields and other senior coverages, we align our products and services with client goals and needs. Over four decades, we've expanded to operate in 22 states and the District of Columbia while maintaining our foundational commitment to personalized service. Our team's expertise extends to life, health, Medicare supplement, long-term care, and disability insurance, ensuring comprehensive support for individuals and businesses. We pride ourselves on resolving complex claims challenges, coordinating with medical providers and insurers, and facilitating seamless insurance transitions for clients relocating from the area.Our office relocation to Randallstown in 1982 marked a turning point in our growth trajectory. The agency's name honors Velma Eichelberger Cook, spouse of founder Michael J. Cook, reflecting our heritage of personal connections in business. Through strategic leadership additions in 1989 and continued dedication to client advocacy, we maintain our reputation for ensuring proper coverage implementation. As independent licensees of BlueCross BlueShield Association, our authorization through CareFirst provides clients access to trusted insurance networks across Maryland, DC, and Northern Virginia.
Services
Life Insurance
Health Insurance
Medicare Supplement
Long-Term Care
Property & Casualty
Disability Insurance
Medicare Advantage
Prescription Drug Plans
Business Insurance
Personal Insurance
Details
- Year established: 1977
Highlights and features
- We offer over 40 years of specialized experience in senior market insurance.
- Our specialists coordinate directly with medical providers and insurance carriers.
- We resolve claims payment issues and coverage discrepancies for clients.
- We facilitate seamless insurance transitions for clients relocating out-of-area.
- We maintain Carefirst authorization and BlueCross BlueShield Association partnerships.
Associations and certifications
- Carefirst
- BlueCross BlueShield Association
- Long Term Care Insurance Specialist (LTCIS)
Services
Medicare Supplement
We provide comprehensive Medicare Supplement plans to cover gaps in original Medicare coverage. Our specialists help clients choose plans that align with their healthcare needs and budget. With decades of senior market expertise, we ensure proper coordination between Medicare and supplemental policies.
Long-Term Care
Our long-term care insurance solutions protect against extended healthcare service costs. We offer personalized guidance through complex coverage options for nursing homes, assisted living facilities, and home care services. As designated LTC specialists, we help clients establish comprehensive protection plans.
Health Insurance
We provide comprehensive health insurance solutions for individuals and families. Our specialists assist clients with under-65 major medical plans, short-term medical coverage, and small group market options. We ensure proper plan selection based on individual healthcare requirements.
Life Insurance
We offer various life insurance products to protect families and businesses. Our specialists provide term life and permanent insurance solutions tailored to clients' financial planning needs. With decades of experience, we help establish appropriate coverage amounts and policy structures.
Property & Casualty
Our property and casualty insurance covers homes, vehicles, and personal assets. We offer homeowners, automobile, and personal liability protection tailored to clients' specific needs. Our specialists ensure proper risk management for personal property investments.
People
Timothy F. Cook
President
President since 1981, Timothy Cook developed Velco's claims processing system and maintains industry leadership through association involvement. He personally oversees claims operations and serves as a recognized Medicare expert.
Elizabeth C. Braid
VP of Marketing
Specializing in under-65 medical insurance since 1997, Elizabeth Braid holds marketing expertise from the University of Baltimore. She focuses on individual and small group market coverage solutions for diverse client needs.
Diane L. Mahoney
Vice President
As Vice President and LTC specialist since 2002, Diane Mahoney assists seniors with Medicare and long-term care decisions. She maintains active membership in national health insurance associations and volunteer recognition.
Barbara Freilich
Client Services
Barbara Freilich brings over 37 years of financial services experience to client service. Specializing in retirement planning education, she contributes financial expertise through published work and public speaking engagements.
Questions
What insurance products does Velco offer?
We offer life, health, Medicare supplement, long-term care, property & casualty, disability, and Medicare Advantage plans for personal and business clients.
Can Velco help with Medicare coverage questions?
Our specialists have decades of Medicare insurance experience, helping clients understand supplemental coverage options and coordinate healthcare benefits with medical providers.
How does Velco handle insurance claims issues?
We actively assist clients with claims payment problems, working directly with insurance carriers to ensure proper coverage implementation for policyholders.
Do you serve clients outside Maryland?
We provide services across Maryland, the District of Columbia, and Northern Virginia through our multi-state licensing and regional partnerships.
Can Velco help with insurance when relocating?
Yes, we facilitate smooth insurance transitions for clients moving out of the area, maintaining coverage continuity across our service regions.
