Business Details
48 Years
experience
Your Trusted Insurance Partner in Burbank, CA
Paul Diaz Insurance Agency has served families and businesses for over 20 years, combining multi-generational expertise with personalized service. Our agency offers comprehensive personal, life, and commercial insurance solutions, including specialized coverage for gas stations, liquor stores, and convenience stores. We prioritize client relationships by providing dedicated expert teams that address concerns with strategic risk management. Our approach blends big-company policy capabilities with small-company values, ensuring tailored insurance packages that meet individual client needs.With a foundation built in 1978 and continued leadership since 2001, we maintain a commitment to educating clients and delivering competitive rates. Our team emphasizes transparency, urgency, and reliability, ensuring support from initial consultation through claims resolution. We serve Southern California with a focus on Burbank, offering nationwide B2B sales expertise and specialized insurance programs. Our core values of integrity, client care, and excellence guide every interaction, making us a trusted resource for insurance solutions.
Services
Personal Insurance
Life Insurance
Business Insurance
Commercial Auto Insurance
Workers Compensation
Liquor Liability
Theft Coverage
Glass Coverage
Employee Dishonesty
Business Packages
Details
- Year established: 1978
Highlights and features
- We offer over 20 years of experience in multi-line insurance solutions.
- Our dedicated team provides one-on-one service for personalized coverage.
- We specialize in hard-to-place insurance programs for niche businesses.
- Our proactive risk management approach reduces client premiums and exposures.
- We combine big-company policy capabilities with small-company client focus.
What people say
Professional and honest
SUPER easy process
Knowledgeable and patient
Saved me money
Highly recommend
Services
Personal Insurance
We provide comprehensive personal insurance solutions including auto, home, umbrella, and recreational property coverage. Our dedicated team tailors policies to protect individuals and families from unexpected events while ensuring competitive pricing. With expertise in identifying unique client needs, we offer customized packages that combine essential protections and available discounts for optimal value.
Business Insurance
Our business insurance programs address liability, property, and casualty needs for diverse industries. We specialize in creating tailored packages for liquor stores, gas stations, and convenience stores with risk management strategies. Our services include general liability, workers compensation, and specialized coverage options designed to protect commercial assets and operations from potential threats.
Life Insurance
We offer term, whole life, and specialized life insurance policies to meet various financial planning needs. Our agents help clients select appropriate coverage for income replacement, final expenses, inheritance planning, and estate tax management. With options for simplified and guaranteed issue policies, we provide solutions for different health profiles and life stages.
Commercial Auto Insurance
Our commercial auto insurance protects business vehicles and operations with comprehensive liability and physical damage coverage. Designed for both small businesses and large fleets, this service includes protection for company vehicles used in daily operations while addressing specific industry risks and regulatory requirements.
Liquor Liability
We provide specialized liquor liability insurance for bars, restaurants, and retail establishments serving alcohol. This coverage protects against claims related to alcohol-related incidents while addressing unique risks associated with liquor sales. Our program includes tailored risk management solutions to help reduce premiums and prevent losses.
People
Paul Diaz
President
Founder of Paul Diaz Insurance Agency with over 20 years of experience. Graduated from UCLA in 2001 and built the agency into a premier Southern California insurance provider. Active in community organizations and committed to personalized client service.
Rebecca Cuevas
Commercial Lines Account Manager
With over 13 years at PDI, Becky manages complex commercial accounts after starting as a customer service representative. She brings extensive experience in commercial insurance and office management while balancing family life with her infant son.
Elsa Escobar
Commercial Lines Account Manager
Brings 16 years of commercial insurance experience, specializing in liquor store programs. Formerly with Old Republic Surety Company, she combines industry knowledge with personal interests in fitness and pet care for a balanced client approach.
Elisa Davidson
Personal Lines Account Manager
Joined PDI in 2015 after Allstate Insurance experience. With over 15 years in personal lines insurance, she focuses on problem-solving while balancing motherhood to three sons and a passion for youth sports.
Milton Reyes
Commercial Customer Representative
Began at PDI as an intern in 2017 and now handles commercial renewals. A lifelong Los Angeles resident, he brings attention to detail and accounting experience to support commercial insurance clients effectively.
Questions
What types of insurance do you specialize in?
We specialize in personal insurance (auto, home, life), commercial insurance, workers compensation, and niche programs for gas stations, liquor stores, and convenience stores.
Do you offer coverage outside California?
While based in California, we offer insurance programs in multiple states with specialized coverage options for liquor stores and convenience stores nationwide.
How do you handle claims assistance?
Our team provides dedicated support throughout the claims process, leveraging relationships with top-rated insurance carriers to ensure timely and fair resolution for policyholders.
Can you help with hard-to-place insurance needs?
Yes, we specialize in challenging insurance scenarios, particularly for liquor stores, gas stations, and businesses requiring customized risk management solutions.
What sets your agency apart from others?
We combine multi-generational expertise with personalized service, offering both big-company policy options and small-company client focus through dedicated account management.
