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36 Years
experience
Emergency
services
Your Trusted Insurance Partner in Westlake, OH
Jackson Dieken is a full-service independent insurance agency established in 1990, dedicated to protecting clients' personal and business assets through comprehensive risk management solutions. Our experienced team prioritizes building long-term relationships based on honesty and reliability, offering tailored insurance strategies for businesses, individuals, and public entities. With low employee turnover, we ensure consistent service from professionals who deeply understand client needs.

Our value-added services include 24/7 account management, disaster recovery planning, and risk transfer programs. Licensed in nearly all 50 states, we serve clients globally while maintaining local expertise in the Cleveland, Ohio area. We differentiate ourselves through independent roots, personalized service, and partnerships with industry-leading insurers to deliver optimal coverage solutions.
Services
Commercial Property Workers Compensation Commercial Auto Bonding/Surety Personal Umbrella
Details
  • Year established: 1990
Highlights and features
  • We offer 24/7 customer service and online account management tools.
  • Our team maintains low turnover for consistent, personalized service.
  • We provide customized risk transfer programs and disaster recovery planning.
  • We partner with top-tier insurers for comprehensive coverage options.
  • We serve clients globally while maintaining local expertise in Ohio.
Associations and certifications
  • State Auto Insurance Inner Circle
  • Professional Independent Agent Association of Ohio
  • National Association of Surety Bond Producers
  • Associated Risk Managers International
What people say
Professional knowledge Unsurpassed customer service Saved us almost 40% Difficult to replace Always responsive
Services
Commercial Property
Protect your business assets with comprehensive commercial property coverage. We insure buildings, equipment, inventory, and business income against fire, theft, and natural disasters. Our policies include specialized protection for unique risks like food spoilage in restaurants and manufacturing facilities. Clients benefit from tailored solutions that adapt to evolving business needs.
Workers Compensation
Ensure employee protection and regulatory compliance with our workers' compensation insurance. We cover medical expenses, rehabilitation costs, and lost wages for job-related injuries. Our risk management services help prevent workplace accidents through safety training and hazard assessments. Businesses receive dedicated support for claims management and return-to-work programs.
Commercial Auto
Safeguard business vehicles with customized commercial auto insurance. Our policies cover owned, leased, and employee-driven vehicles for liability, collision, and comprehensive damages. Specialized coverage includes transportation of goods, mobile equipment, and high-value vehicle fleets. We provide risk assessment tools to reduce accident rates and insurance costs.
Bonding/Surety
Secure project requirements with bonding and surety solutions for contractors and businesses. We offer bid bonds, performance bonds, and payment bonds for construction projects. Our expertise includes municipal contracts, license bonds, and court bonds. Clients receive guidance through the bonding process and support for claims resolution.
Personal Umbrella
Extend personal liability protection with umbrella insurance policies. We provide additional coverage beyond standard home and auto policies for lawsuits and major claims. Our specialists assess individual risk profiles to determine appropriate coverage limits. Clients gain peace of mind from comprehensive protection for personal assets.
Questions
What types of business insurance do you offer?
We provide commercial property, liability, auto, workers' compensation, umbrella, and bonding coverage for businesses in various industries including restaurants, manufacturing, and construction.
Do you offer personal insurance policies?
Yes, we offer home, auto, personal umbrella, and life insurance policies tailored to protect individuals and families with customized risk management solutions.
How can I file a claim?
File claims 24/7 through our website or by calling our main office at 440.250.6873. Our claims specialists will guide you through the process and provide timely resolution.
Do you serve clients outside Ohio?
We operate in nearly all 50 states and serve global clients with insurance needs, while maintaining our headquarters and local expertise in Westlake, Ohio.
What risk management services are available?
We offer disaster recovery planning, risk transfer programs, safety training, and 24/7 account management tools to help businesses mitigate potential losses.
How do you help with public entity insurance?
We provide specialized coverage for municipalities and public entities with 20 years of experience in government insurance programs and dedicated customer service.