Business Details
44 Years
experience
Emergency
services
Your Trusted Insurance Partner in Dubuque, IA
Hollander Insurance has served the Dubuque community since 1982, founded by Rick and Marilyn Hollander with a commitment to exceed expectations. Under new ownership by Jonathan and Heidi Hutchcroft since 2021, we continue prioritizing exceptional service while offering policies from trusted providers. Our 2022 merger with Paul Kern Insurance Agency expanded our capabilities while maintaining seamless transitions for policyholders. We specialize in personalized insurance solutions for individuals, families, and businesses across Iowa, Illinois, and Wisconsin. Our team combines decades of local expertise with modern digital tools to deliver competitive rates and comprehensive coverage.We maintain transparency through prompt communication, live phone support, and proactive policy adjustments to meet evolving needs. Our claims process emphasizes efficiency and client support, including rental car assistance when applicable. With multiple carriers represented, we provide tailored options for auto, home, boat, business, life, and specialty insurance. Our office remains accessible during standard hours with after-hours emergency support via voicemail. Customer testimonials consistently highlight our responsiveness, bundling discounts, and staff expertise as key differentiators in a competitive market.
Services
Auto Insurance
Home Insurance
Boat Insurance
Business Insurance
Life Insurance
Umbrella Insurance
Renters Insurance
Condo Insurance
Flood Insurance
ATV/RV Insurance
Details
- Year established: 1982
Highlights and features
- Experienced team with 40+ years of local insurance expertise
- Personalized policy recommendations from 20+ trusted carriers
- Competitive bundling discounts saving customers hundreds annually
- Proactive coverage adjustments with no client-initiated requests needed
- 24/7 emergency voicemail support for urgent claims assistance
What people say
Quick response times
Competitive bundling discounts
Proactive policy adjustments
Knowledgeable staff
Seamless claims process
Services
Auto Insurance
We provide comprehensive auto insurance solutions meeting Iowa's minimum requirements while offering enhanced protection options. Our policies cover liability, collision, comprehensive damage, and underinsured motorist scenarios. Specialized coverage extends to classic cars, motorcycles, and commercial vehicles through multiple carrier partnerships. Our team helps clients balance premium costs with adequate protection levels based on individual driving patterns and asset values.
Home Insurance
Our homeowners insurance policies protect against structural damage, personal property loss, and liability claims. Coverage includes standard perils like fire and theft while offering optional flood insurance for high-risk areas. We specialize in tailored solutions for standard homes, condominiums, and rental properties with additional endorsements for valuable possessions and liability umbrella policies.
Business Insurance
We offer customized business insurance packages protecting against property damage, liability claims, and operational disruptions. Our solutions include general liability, commercial auto, property insurance, and specialized coverage for unique business risks. We represent multiple carriers to provide competitive pricing for small to mid-sized enterprises across various industries in the tri-state region.
Life Insurance
We provide term and permanent life insurance solutions to protect dependents and business interests. Our offerings include affordable term policies for temporary needs and whole life policies with cash value accumulation. We help clients determine appropriate coverage amounts based on income replacement needs, mortgage obligations, and estate planning goals.
Umbrella Insurance
Our umbrella insurance policies provide additional liability protection beyond standard auto and home insurance limits. This cost-effective coverage extends from $1 million to $5 million across multiple policy types, protecting assets against catastrophic claims. We help clients assess appropriate coverage levels based on net worth and potential risk exposure.
People
Jonathan Hutchcroft
Owner/Producer
Jonathan Hutchcroft leads Hollander Insurance since acquiring the agency in 2021. With prior insurance licensing experience, he focuses on personalized policy recommendations and operational modernization while maintaining the agency's founding principles of exceptional service.
Heidi Hutchcroft
Office Manager
Heidi Hutchcroft manages daily operations at Hollander Insurance, ensuring efficient policy administration and client communication. Her leadership maintains the agency's commitment to prompt service and personalized insurance solutions for all clients.
Jeff Kelleher
Producer
Jeff Kelleher specializes in commercial insurance solutions at Hollander Insurance. Clients praise his ability to identify optimal coverage options while maintaining clear communication about policy details and risk management strategies for business clients.
Erin Ludescher
CSR/Producer
Erin Ludescher provides personalized insurance services at Hollander Insurance, known for rapid response times and thorough policy explanations. Her expertise covers personal lines insurance with particular focus on auto and home coverage optimization.
Deb Malone
Producer
Deb Malone offers insurance solutions at Hollander Insurance, recognized for simplifying complex insurance processes. She specializes in helping clients understand policy details while maintaining a patient, proactive approach to coverage needs.
Questions
What types of insurance does Hollander Insurance offer?
We provide auto, home, boat, business, life, umbrella, renters, condo, flood, and ATV/RV insurance policies tailored to individual and commercial needs across three states.
How does Hollander handle insurance claims?
We guide clients through the claims process with dedicated support, including rental car assistance when applicable. Our team coordinates with carriers to ensure timely resolution of covered losses.
Do you offer multi-policy discounts?
Yes, bundling home and auto insurance typically saves hundreds annually. We help identify all available discounts during personalized policy reviews.
What areas do you serve?
We serve clients throughout Iowa, Illinois, and Wisconsin with localized insurance solutions meeting regional risk profiles and regulatory requirements.
How do you help clients choose coverage?
Our agents assess individual needs through detailed consultations, recommend appropriate coverage levels, and proactively adjust policies as life circumstances change.
