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26 Years
experience
Trusted Insurance Solutions in Portland | Action Insurance Group
Since 2000, Action Insurance Group has been dedicated to providing comprehensive insurance solutions tailored to the unique needs of families and businesses. Founded on core values of trust and protection, our agency prioritizes personalized service, ensuring clients receive coverage that aligns with their specific goals. With expertise in auto, home, life, and commercial insurance, we serve clients across six states, offering guidance to navigate complex insurance decisions. Our team, led by owner Jeffrey Dillard, brings decades of combined experience to every client interaction, emphasizing transparency and reliability. We actively identify potential risks clients may overlook, providing peace of mind through customized insurance plans.

Licensed in Washington, Oregon, California, Idaho, Utah, Arizona, and New Mexico, our commitment to excellence has earned us long-term client relationships. Testimonials highlight our responsive service, with clients praising our ability to explain coverages clearly and handle claims efficiently. Our offices in Vancouver, WA, and Portland, OR, maintain regular business hours to accommodate client needs. By focusing on individual circumstances rather than generic policies, we ensure our clients feel valued and protected. This approach has sustained our agency for over two decades, reinforcing our motto: We Care. You're Protected.
Services
Auto Insurance Home Insurance Renters Insurance Motorcycle Insurance Life Insurance Commercial Auto Insurance General Liability Insurance Business Insurance
Details
  • Year established: 2000
Highlights and features
  • Licensed in 7 states for broad geographic coverage
  • Over 20 years of personalized insurance service experience
  • Dedicated risk assessment for customized policy recommendations
  • Proven claims handling process with client testimonials
  • Experienced team explains coverages clearly and thoroughly
What people say
Great service Knowledgeable team Always available Clear explanations Reliable coverage
Services
Auto Insurance
Auto Insurance protects against financial losses from vehicle accidents, theft, or damage. Covers cars, motorcycles, RVs, and watercrafts. Helps pay for repairs, medical expenses, or liability claims resulting from covered incidents.
Home Insurance
Home Insurance safeguards residential properties against fire, theft, vandalism, and natural disasters. Covers structural damage, personal belongings, and liability for accidents occurring on the property. Provides financial security for homeowners.
Life Insurance
Life Insurance provides death benefits to beneficiaries for funeral costs, income replacement, or debt settlement. Offers financial protection for families, ensuring long-term stability following a policyholder's passing.
Commercial Insurance
Commercial Insurance covers business risks including property damage, liability claims, and vehicle accidents. Protects company assets, operations, and employees through tailored policies for different industry needs.
Renters Insurance
Renters Insurance protects personal belongings in leased properties against theft or damage. Covers liability claims and additional living expenses if the rental becomes uninhabitable due to covered events.
People
Jeffrey Dillard
Owner
Jeffrey Dillard founded Action Insurance Group in 2000, emphasizing personalized service and client protection. With over two decades in the industry, he prioritizes understanding client needs to provide tailored insurance solutions.
Sue Matson
Portland Office
Sue Matson serves Portland clients with expertise in insurance solutions. Known for clear communication and dedicated service, she helps clients navigate coverage options and claims processes efficiently.
Bonnie Dillard
Office Manager
Bonnie Dillard supports clients in Vancouver and Portland with insurance policy management. Recognized for her knowledgeable assistance and commitment to client satisfaction, she ensures smooth policy implementation and support.
Questions
What types of insurance do you offer?
We provide auto, home, renters, motorcycle, life, and commercial insurance policies for individuals and businesses across seven western states.
How can I get a free insurance quote?
Contact us through our website or call either our Vancouver (360-892-1630) or Portland (503-954-1654) office to receive a personalized, no-obligation insurance quote.
Which states do you service?
We are licensed to provide insurance coverage in Washington, Oregon, California, Idaho, Utah, Arizona, and New Mexico.
What's included in home insurance?
Our home insurance covers property damage from fire, theft, vandalism, and natural disasters, plus personal belongings protection and liability coverage for accidents on your property.
How does commercial insurance protect businesses?
Commercial insurance covers business vehicles, property damage, liability claims, and operational risks, providing financial protection tailored to different industry requirements.
Can I bundle multiple insurance policies?
Yes, we recommend bundling policies like auto and home insurance to potentially reduce costs while maintaining comprehensive coverage across different protection areas.