Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Rochester, NY
Since 1948, Raymond W Swallow Insurance has served Brighton, Rochester, and all of New York State as a family-owned independent insurance agency. As a four-generation business, we prioritize personalized service and deep industry expertise to deliver tailored insurance solutions for individuals and businesses. Our commitment to exceptional customer service ensures clients receive comprehensive coverage options, whether for auto, home, or commercial needs.We specialize in commercial truck insurance, including long-haul transport, landscaping, garbage operations, and specialty vehicles. Our team guides clients through policy selection, claims processing, and risk management while maintaining a top retention rate in the Rochester area. With a focus on transparency and trust, we partner with leading carriers to provide competitive rates and customized protection plans.
Services
Auto Insurance
Home Insurance
Business Insurance
Commercial Auto
Workers Compensation
Commercial Truck Insurance
Boat Insurance
Motorcycle Insurance
General Liability
Disability Insurance
Details
- Year established: 1948
Highlights and features
- Four-generation family-owned agency with deep local expertise
- Independent carrier partnerships for competitive, customized rates
- Specialized commercial truck insurance for niche industries
- Top retention rate in the Rochester, NY area
- Personalized service from licensed agents with decades of experience
Services
Auto Insurance
We provide comprehensive auto insurance coverage for personal and commercial vehicles. Our policies protect against liability, collision, and uninsured motorists while offering discounts for safe drivers and multi-policy bundling. Our agents help clients navigate coverage options tailored to their specific driving needs and budget.
Commercial Truck Insurance
Specialized insurance solutions for commercial trucking operations including long-haul transport, garbage services, and specialty vehicles. Coverage includes liability protection, cargo insurance, and physical damage coverage. We assist with DOT compliance filings and FMCSA application processes for new trucking businesses.
Home Insurance
Residential insurance policies covering homes, condos, and rental properties against fire, theft, and natural disasters. We offer customizable coverage for personal belongings, liability protection, and additional living expenses during repairs. Our agents help landlords and homeowners secure optimal protection for their property investments.
Business Insurance
Comprehensive protection for businesses including general liability, commercial property, and workers compensation coverage. We specialize in creating bundled packages for small to mid-sized businesses with options for disability insurance, bonds, and industry-specific risk management solutions.
Boat Insurance
Tailored insurance for recreational and commercial watercraft including boats, yachts, and personal watercraft. Coverage protects against damage, liability claims, and weather-related incidents. Our agents help clients understand specific requirements for watercraft insurance based on vessel type and usage.
People
Shannan Swallow-Monrad
Owner/Agent
Fourth-generation insurance professional with expertise in commercial risk management and personal insurance solutions. Committed to maintaining the agency's legacy of exceptional client service while implementing modern insurance technologies.
Brent Swallow
Owner/Agent
Licensed insurance agent with decades of experience in commercial trucking and business insurance. Focuses on helping local businesses navigate complex insurance requirements while maintaining competitive pricing and comprehensive coverage.
Questions
What types of insurance do you offer?
We provide auto, home, boat, motorcycle, business, commercial truck, workers compensation, and disability insurance for clients across New York State.
How can I get a quote?
Request a quote online or call us at 585-271-3000 to speak with a licensed agent who will assess your insurance needs and provide personalized options.
Do you specialize in commercial truck insurance?
Yes, we offer specialized commercial truck insurance for long-haul transport, garbage services, landscaping, and other niche industries with nationwide coverage.
Are you a local agency?
We're a family-owned agency based in Rochester, NY, serving Brighton and all of New York State since 1948 with personalized insurance solutions.
How do I file a claim?
Contact our office directly at 585-271-3000 or use the claims filing link on our website to connect with your insurance carrier's claims department.
Do you help with new business setup?
Yes, we assist new trucking businesses with entity formation, DOT filings, FMCSA applications, and insurance policy creation to meet federal requirements.