Business Details
7 Years
experience
Open 24/7
always available
Smart mortgage advice, made simple
Alexander Southwell Mortgage Services operates as an independent mortgage brokerage, providing personalised guidance without being tied to a particular lender. From our Hampshire office, we assist customers across the United Kingdom with a comprehensive selection of mortgage requirements. Our advisers examine products available through more than 100 lenders, including options that may not be accessible directly through high-street branches. We support residential purchases, property moves, refinancing and buy-to-let borrowing, alongside applications involving shared ownership, new builds and key worker arrangements. Clients with adverse credit or non-standard employment circumstances can also receive advice suited to their individual position.Rather than presenting mortgage products without context, we examine affordability, deposits, credit circumstances and personal objectives to identify appropriate solutions. We explain the implications of different rates and repayment arrangements, helping you make an informed decision. Once a product has been selected, our team prepares the application, handles documentation and follows progress through to completion. We maintain flexible communication through video meetings, telephone appointments and email, with in-person consultations available locally. Our mortgage advice is generally provided without a broker fee, although borrowing below 100,000 attracts a 299 charge after an offer and some complex cases may cost up to 995. All charges are confirmed upfront.
Served areas
- Uk Wide
Details
- Year established: 2019
- Employees: 5
- Licensed
- Insured
Highlights and features
- We provide independent mortgage advice to clients throughout the UK.
- We compare mortgage products from over 100 different lenders.
- Our mortgage advice is fee free in most cases.
- We support first-time buyers, home movers and property investors.
- We handle mortgage applications and liaise directly with lenders.
- We offer flexible online consultations and local face-to-face appointments.
Associations and certifications
- Authorised and regulated by the Financial Conduct Authority (FCA)
- CeMAP qualified advisers
- Committed to FCAs Treating Customers Fairly principles
Services
Life Insurance
We provide comprehensive life insurance advice to help protect your family's financial future. Our advisers compare policies from across the whole market, including decreasing term insurance, level term cover and family income benefit. We help you select suitable protection for your mortgage and household expenses. Our life insurance advice is provided without a fee.
Buildings & Contents Insurance
We provide professional advice on buildings and contents insurance to help protect your home and personal belongings. Our advisers compare policies from a wide panel of insurers to identify suitable cover at competitive premiums. We explain policy terms, exclusions and optional protection clearly. Our insurance advice is provided without charge, and we can assist with renewals.
Critical Illness Cover
We help you select critical illness protection that reflects your circumstances and financial responsibilities. Our advisers examine decreasing and level cover alongside policies incorporating life insurance. We consider the required protection period, appropriate payout amount and monthly premiums. By comparing products across the market, we support informed decisions about financial security during serious illness.
First Time Buyer Mortgage Broker
We help first time buyers understand their mortgage options and make informed financial decisions. Our advisers assess your individual circumstances, explain deposit requirements and establish how much you could borrow. We compare mortgages across the whole market to identify suitable deals and monthly repayments. Our advice and support are completely fee-free, with flexible appointments available.
Home Movers
Our mortgage advisers support property owners through the borrowing decisions associated with moving home. We explore arrangements with existing and alternative lenders, assess whether additional borrowing is affordable and examine the implications of early repayment charges. Alongside mortgage comparisons, we offer guidance on insurance and financial protection. Our assistance extends from initial planning to completion.
Self Employed Mortgages
We provide specialist mortgage advice for self-employed applicants, including sole traders, company directors, contractors and CIS workers. Our advisers compare products across the mortgage market to identify lenders suited to your income arrangements. We prepare and present your financial documents clearly, supporting your application from the initial consultation through to completion. Our service is fee-free for most mortgages.
People
Jamie Alexander
Mortgage Director
Jamie Alexander is an experienced mortgage adviser and the director of a trusted, independent mortgage brokerage. With a career dedicated to helping clients navigate the often-complex world of mortgages, Jamie is known for combining expert knowledge with a straightforward, client-first approach.
Passionate about making the mortgage process clear and stress-free, Jamie has supported first-time buyers, home movers, self-employed clients, property investors, and families across the UK in achieving their property goals. His advice is always tailored, transparent, and underpinned by a commitment to long-term client relationships.
Holding professional qualifications and working within full FCA regulation, Jamie ensures every recommendation is not only compliant but also firmly in the best interests of his clients. His reputation is built on trust, clarity, and results.
Passionate about making the mortgage process clear and stress-free, Jamie has supported first-time buyers, home movers, self-employed clients, property investors, and families across the UK in achieving their property goals. His advice is always tailored, transparent, and underpinned by a commitment to long-term client relationships.
Holding professional qualifications and working within full FCA regulation, Jamie ensures every recommendation is not only compliant but also firmly in the best interests of his clients. His reputation is built on trust, clarity, and results.
Reviews (29)
Dionne Mckenzie
Oct 09, 2026
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My experience re mortgaging was made so simple with Jamie from Alexander Southwell, he kept me informed every step of the way & was very helpful with things along the way which I had difficulties with, everything worked out perfectly with no stress due to amazing communication with Jamie.
I would highly recommend this company.
I would highly recommend this company.
Jim Swain
Sep 18, 2026
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I cannot recommend Andrew Rattray highly enough. From start to finish, he was absolutely excellent and made the entire mortgage process incredibly simple and stress-free.
No matter when I had a question, Andrew was always on hand to speak with me and clarify any details, breaking down complex financial jargon into clear, easy-to-understand terms. He regularly went the extra mile to ensure everything stayed on track and kept moving forward smoothly, which gave me complete peace of mind throughout.
If you are looking for a mortgage broker who is professional, proactive, and genuinely cares about his clients, look no further than Andrew.
Thank you for all your hard work
No matter when I had a question, Andrew was always on hand to speak with me and clarify any details, breaking down complex financial jargon into clear, easy-to-understand terms. He regularly went the extra mile to ensure everything stayed on track and kept moving forward smoothly, which gave me complete peace of mind throughout.
If you are looking for a mortgage broker who is professional, proactive, and genuinely cares about his clients, look no further than Andrew.
Thank you for all your hard work
Rachel
Sep 14, 2026
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So late to review, because we have been enjoying our new house so much! We had a tumultous exchange process, but Alex was INCREDIBLE at making everything his end be perfect. From giving us extra knowledge about the moving process (it was our first time selling and buying) to getting us a great mortgage, despite the property being a tad awkward. Great customer service end to end, will be using him forever no doubt.
Oh and the WONDERFUL gift basket as well, truly fabulous.
Oh and the WONDERFUL gift basket as well, truly fabulous.
Pauline Puffitt
Aug 16, 2026
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Excellent service ,from point of contact to recieved report took less than 24 hours. Polite and very efficient. I Highly recommend their services. Best wishes P.Puffitt.
Michelle Lawes
Jun 14, 2026
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Cheryl was excellent from the outset. She went above and beyond when things didnt go to plan, proactively chasing the relevant parties to keep everything on track.
Martin Clark
May 08, 2026
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Second time using Alexander Southwell, apart from this this time my situation was more complicated as I went self employed last year. Our mortgage application was dealt with efficiently, it only took 9 days from start to finish. I would highly recommend Jamie and the team.
Annemie Hines
May 02, 2026
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We have been using Jamie and his team for 6 years now, I honestly can't recommend this company more!
Jamie is extremely knowledgeable, super helpful and stay in touch every step of the way whether you are using him for the first time or remortgaging.
If you are looking for a true professional give them a call!
Jamie is extremely knowledgeable, super helpful and stay in touch every step of the way whether you are using him for the first time or remortgaging.
If you are looking for a true professional give them a call!
Damon Strange
Apr 26, 2026
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I've used Alexander Southwell a couple of times for mortgage services over the past few years, and Jamie has always been super helpful. This time around Cheryl led on our application, and she was equally supportive and efficient. Thanks again :)
Layra Harmony
Apr 18, 2026
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Great service, I can only highly recommend it! Jamie went absolutely above and beyond, providing a granular advice, explaining every detail. Their communication is top-notchalways responsive and proactive. If you need someone who truly cares, look no further. They are truly an expert in their field. Thank you for your hard work and dedication!
Korki Jakistam
Apr 10, 2026
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It was a great experience working with Andrew Rattray. He was incredibly helpful and always prompt with his replies. He secured us a great mortgage deal multiple times without any issueseven when our first purchase fell through and the entire move took 1.5 years. Andrew was always there for us, and it cost us 0! There is no point paying other mortgage advisory companies when Alexander Southwell provides such a great service free of charge.
Thank you! - Marta & Mat
Thank you! - Marta & Mat
J. H.
Mar 23, 2026
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I recently worked with Jamie Alexander as my mortgage advisor and had a great experience. He was extremely professional, knowledgeable, and very informative throughout the entire process.
Jamie was always quick to respond to any questions I had, which made everything feel much less stressful. I also really appreciated that he was available on WhatsApp, making communication very convenient and easy.
His advice was excellent and ultimately helped me secure a much better rate for my remortgage. Id highly recommend Jamie to anyone looking for a reliable and supportive mortgage advisor.
Jamie was always quick to respond to any questions I had, which made everything feel much less stressful. I also really appreciated that he was available on WhatsApp, making communication very convenient and easy.
His advice was excellent and ultimately helped me secure a much better rate for my remortgage. Id highly recommend Jamie to anyone looking for a reliable and supportive mortgage advisor.
Shane Da Costa
Jan 23, 2026
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Cheryl was absolutely fantastic throughout the entire mortgage process. She was incredibly supportive and proactive from the very beginning, guiding us clearly and making everything easy to understand.
This was our first purchase, and Cheryl consistently went above and beyond by chasing up the lenders, keeping us updated, and ensuring everything progressed smoothly.
Thanks to her hard work and dedication, we secured our mortgage offer with complete confidence.
Cheryl truly made the whole journey feel straightforward, and were extremely grateful for her help.
This was our first purchase, and Cheryl consistently went above and beyond by chasing up the lenders, keeping us updated, and ensuring everything progressed smoothly.
Thanks to her hard work and dedication, we secured our mortgage offer with complete confidence.
Cheryl truly made the whole journey feel straightforward, and were extremely grateful for her help.
Hannah Ogden
Jan 08, 2026
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I cannot thank Alexander Southwell enough for the part they played in securing us the best mortgage product for our new home. Latoya specifically deserves a shout out! She was super friendly, efficient and helpful. Latoya only took the necessary information needed for our specific circumstances in order to progress our application. This made the experience feel personal rather than a tick box exercise which I had encountered with another mortgage broker I had spoken to previously. I have already recommended Alexander Southwell to a couple of friends who are looking to move in the near future and I would not hesitate to use them again!
Tony Hadley
Jan 06, 2026
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After months of trying to secure the right mortgage deal, my husband and I stumbled upon AS Mortgages by sheer luck. Where other brokers had failed, Andrew succeeded in a very short time. We are incredibly grateful for his help and highly recommend him!
Chris Cowley
Nov 17, 2025
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Andrew was a big help when I was remortgaging. He explained everything in plain terms, kept me updated at each step, and made the whole process smooth. I felt supported from start to finish and would recommend him to anyone looking for mortgage advice.
Marie Stopforth
Nov 03, 2025
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This is the first time we've used a mortgage broker, and we couldn't be happier with the service we received. Cheryl was amazing - very responsive, personable and patient. She made the process a breeze. I can't recommend her highly enough. We would definitely use again in the future.
Callum Newton
Sep 27, 2025
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I recently used Alexander Southwell Mortgages to arrange a mortgage for my flat, and the service was absolutely brilliant from start to finish. Cheryl, my broker, was incredibly knowledgeable, efficient, and supportive throughout the whole process. She made everything so straightforward and stress-free - I had a mortgage offer accepted within around a week, which exceeded my expectations. Communication was always clear and timely, and I felt fully informed and in good hands the entire time. I wouldnt hesitate to recommend Cheryl and the team at Alexander Southwell to anyone looking for a reliable, professional mortgage broker.
Michael Hayes
Sep 12, 2025
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I recently engaged with Alexander Southwell Mortgages for a remortgage I had to do after 5 years fixed. I have always found the process of remortgaging very stressful, and needlessly complicated. I reached out to Jamie whose incredible knowledge of the market, and rates made me feel incredibly relaxed. After a brief consultation, he simplified the whole process for me, presented a selection of options that were perfect for my needs and financial situation, took most of the leg work away from me, as well as providing continued advice and support as I worked through the final stages with the conveyancers. I have used multiple mortgage brokers in my property journey and Jamie has hands down been the most effective. I will definitely be coming back to Alexander Southwell when my renewal is due.
Zhaozhe Pan
Aug 23, 2025
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We were introduced to Jamie by a close friend, and we couldnt be more grateful. He is truly the best and most professional broker weve worked with. Jamie was extremely patient and guided us through every step of the application process with clarity and care. He took the time to listen to our thoughts and address all our questions in detail.
His team, especially Tylor, was also outstandingalways responding promptly, often within the same day. We deeply appreciate all the support and are very thankful for helping us achieve a successful outcome.
His team, especially Tylor, was also outstandingalways responding promptly, often within the same day. We deeply appreciate all the support and are very thankful for helping us achieve a successful outcome.
Miah Kirton
Jun 11, 2025
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Latoya was really great and helped us secure our first mortgage. She was always on hand to answer my numerous 'first-timer' questions. We had very unique circumstances, but she made everything so easy. Highly recommend.
Loren Barrett
Apr 14, 2025
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Ive worked with Andrew on two mortgages now, and each experience has been excellent. The process was smooth, we were kept fully informed at every step, and he always responded promptly to any questions. I wouldnt hesitate to recommend him to anyone looking for a knowledgeable and reliable mortgage advisor
Estian Schoonraad
Mar 11, 2025
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Ive been using Latoya for years. Shes been a fantastic mortgage broker, helping with a variety of fairly difficult mortgage arrangements. She always goes above and beyond, including helping with a potential ombudsman claim on one particular occasion. Engaged, proactive and trustworthy. Would highly recommend!
Gemma S.
Feb 28, 2025
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We have now used Latoya twice and both times she has been incredible helpful, knowledgeable and a pleasure to speak to. She has made our life and the mortgage process so much easier - having a self employed husband we really needed help and she has just been amazing! Thank you!
Blacky
Sep 24, 2024
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Alexander Southwell Mortgage Services have been absolutely top notch. They have guided me through the entire process and taken a lot of the stress to secure my mortgage. Their communications skills ensured I was totally up to date with my options and where I was throughout the process. Additionally, the advice given throughout ensured I had everything in place to secure a property. A first class service and well recommended to anyone looking to secure a mortgage, many thanks for the excellent service.
Abhiram Hari
Sep 02, 2024
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We are quite happy that we followed our mutual friend's recommendation and met Jamie. Many mortgage advisors failed to secure me a mortgage for the property I was attempting to purchase, but Jamie was able to assist me in obtaining an offer within a week.
All of our inquiries were promptly and reassuringly addressed. Once again, BIG thanks to Jamie, I will be referring Alexander Southwell Mortgage Services to everyone who needs a mortgage.
All of our inquiries were promptly and reassuringly addressed. Once again, BIG thanks to Jamie, I will be referring Alexander Southwell Mortgage Services to everyone who needs a mortgage.
N. N.
Jul 17, 2024
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We had a great experience with Andrew. I'm very grateful for the quick and efficient process. Andrew has given us all the information & advice we needed and helped us find the right lender for our circumstances. We will definitely be recommending Alexander Southwell Mortgage Services to our friends. We look forward to using the same service for later when we remortgage! Many thanks.
Lolsytom
Jun 11, 2024
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Jamie is a reliable and trustworthy professional who consistently delivers excellent service. His commitment to providing great advice, products, and being easily accessible makes a daunting process so easy and convenient. The fact we have been using his services for over 5 years speaks volumes about his reliability and the quality of his offerings. Jamie always maintains transparency and offers competitive rates, making him a standout choice for anyone seeking financial services. I would 100% recommend to family and friends. Thanks for all your help! Look forward to working with you again soon.
Sarah Hendricks
May 22, 2024
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I was recommended Jamie at Alexander Southwell by a Hampshire based housing developer. Both myself and my partner are self employed so finding a mortgage to suit has always been difficult in the past. Jamie however managed to get us a mortgage offer within a week with no issues at all! Amazing service and highly recommend.
Mitchell Hardiman
Apr 23, 2022
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Me and my girlfriend recently used Jamie as our mortgage advisor for the purchase of our first house and he was fantastic. As first time buyers we felt a bit out of our depth but Jamie was always on hand to answer any questions and help us anyway he could. This really helped us to understand the whole process and get to the point where we have now had an offer and our mortgage accepted.
I would recommend Alexander Southwell Mortgage Services to anyone, nothing but good things to say about them. Once again thank you Jamie, couldn't of done it without you!
I would recommend Alexander Southwell Mortgage Services to anyone, nothing but good things to say about them. Once again thank you Jamie, couldn't of done it without you!