Business Details
13 Years
experience
Emergency
services
Your Trusted Insurance Partner in Dallas, TX
Carlos Luevano Jr. State Farm. State Farm has served the Dallas community for over a decade, offering personalized insurance solutions tailored to individual and family needs. Our team prioritizes customer service, ensuring clients receive comprehensive coverage for auto, home, life, and business insurance. With deep roots in Texas, we combine local expertise with State Farm's nationwide reliability. Our licensed professionals guide clients through policy selection, claims processing, and risk management. We actively engage with Dallas County communities, emphasizing transparency and trust in all interactions.Our commitment extends beyond transactions, focusing on long-term relationships and financial protection. The agency adapts to evolving client needs while maintaining core values of integrity and reliability. Located in Oak Cliff, we serve Dallas, Fort Worth, and surrounding areas with multilingual support. Our team's experience spans auto, motorcycle, homeowners, and commercial insurance sectors. By blending personalized service with State Farm's resources, we aim to be the community's preferred insurance partner.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Boat Insurance
Rec Vehicles Insurance
Details
- Year established: 2013
Highlights and features
- We offer 10+ years of Dallas community insurance expertise
- Our team is licensed in 8+ insurance categories including auto and life
- We provide 24/7 claims support and policy assistance
- Personalized coverage plans tailored to Texas residents' needs
- Multilingual service in English and Spanish available
What people say
Great service
Very helpful
Saved money
Amable
Excellent experience
Services
Auto Insurance
Our auto insurance policies protect Texas drivers with customizable coverage options including liability, collision, and comprehensive protection. We offer safe driving discounts, 24/7 claims support, and personalized rate plans. Our agents help clients navigate state requirements while finding cost-effective solutions.
Homeowners Insurance
We provide comprehensive homeowners insurance covering property damage, personal liability, and additional living expenses. Our policies include protection against common Texas weather risks with optional flood and wind coverage. Clients receive dedicated claims assistance and policy customization.
Life Insurance
Our life insurance solutions include term and whole life policies to protect families financially. We offer personalized policy structuring, competitive rate comparisons, and estate planning guidance. Clients benefit from State Farm's financial strength and local policy management.
Business Insurance
We provide tailored business insurance packages including liability protection, property coverage, and workers' compensation. Our commercial policies protect Dallas-area small businesses with industry-specific risk assessments and claims support.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We offer customizable deductibles and reimbursement levels, with coverage for both common and exotic pets. Clients receive direct provider payments and 24/7 pet health advice.
People
Carlos Luevano Jr
Agent
State Farm agent since 2013, serving Dallas communities with personalized insurance solutions. Born in Mexico, raised in Texas since age 11. Leads a team of 4 licensed professionals. Focuses on community engagement and multilingual service.
Estephanie Ortiz
Customer Service Manager
Licensed agent since 2020 with experience in auto and home insurance. Native Texan dedicated to Dallas community service. Manages customer relations with focus on policyholder satisfaction and claims assistance.
Perla Daniels
Customer Service Representative
Licensed insurance professional specializing in policy customization and claims processing. Provides Spanish-language support to Dallas clients. Active in local community events and customer education initiatives.
Stefania Landeros
Account Manager
Licensed agent since 2022, specializing in auto and life insurance. Bilingual in English and Spanish with intermediate Portuguese skills. Graduated from Dallas-area college before joining the agency.
Nancy Rojo Avila
Account Manager
Oak Cliff native with insurance experience since 2019. Specializes in home, auto, and business insurance for local clients. Active in community gardening and youth education programs.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, motorcycle, boat, and recreational vehicle insurance policies tailored to Texas residents' needs.
Do you offer 24/7 claims support?
Yes, our team provides 24/7 claims assistance through phone and text at (214) 337-8888 for emergency situations.
Are there discounts available?
We offer multiple discounts including safe driver rewards, multi-policy bundling, and good student programs for qualified policyholders.
Do you serve commercial clients?
Yes, our business insurance division provides liability protection, property coverage, and workers' compensation for Dallas-area small businesses.
Is Spanish language support available?
Our team includes bilingual agents who provide full insurance services in both English and Spanish.
