Business Details
24 Years
experience
Emergency
services
Trusted Insurance Services in Jacksonville, FL
Since 2002, the Michael Tauzel has served Florida communities with comprehensive insurance solutions. As a State Farm agent since 1993, I bring decades of industry expertise to help individuals, families, and businesses protect their assets. Our team prioritizes personalized service, offering tailored coverage options for auto, home, life, health, and business insurance. We specialize in simplifying complex insurance decisions while maintaining transparency and integrity. Located in Jacksonville, we serve Duval, Clay, St. Johns, and Nassau counties with both in-person and virtual consultations.Our commitment extends beyond insurance through active community involvement, including food bank donations and environmental initiatives. With multilingual support and 24/7 availability, we ensure accessibility for all clients. Our track record of 134 Google reviews reflects our dedication to exceeding customer expectations. We pride ourselves on combining national resources with local expertise to deliver reliable, cost-effective protection. Whether you're a homeowner, driver, or business owner, we provide the guidance needed to make informed insurance decisions.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Personal Articles Insurance
Health Insurance
Boat Insurance
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of State Farm expertise with local Jacksonville knowledge
- Our team provides 24/7 personalized insurance support
- We create customized coverage plans for unique client needs
- We maintain active community involvement through local charities
- We offer virtual appointments for client convenience
Associations and certifications
- CPCU
What people say
Exceptional personalized service
Knowledgeable and patient staff
Quick policy implementation
Helpful coverage explanations
Responsive customer support
Services
Auto Insurance
Our auto insurance policies protect Florida drivers with customizable coverage options. We offer competitive rates for liability, collision, and comprehensive protection while maintaining 24/7 claims support. Our team helps clients understand state requirements and select appropriate coverage limits based on individual needs. Specialized options include safe driving rewards and bundling discounts.
Homeowners Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include coverage for Florida-specific risks like hurricanes and water damage. Clients receive personalized guidance on policy limits and deductible options. We offer specialized programs for manufactured homes and new roof installations.
Business Insurance
Our business insurance solutions protect Florida small businesses with tailored commercial property, liability, and business interruption coverage. We specialize in helping local enterprises assess risk exposure and implement appropriate protection strategies. Policies can be customized for specific industries including retail, professional services, and hospitality sectors.
Life Insurance
We offer term and whole life insurance policies to help families secure their financial future. Our solutions include income replacement, mortgage protection, and estate planning options. Clients receive personalized consultations to determine appropriate coverage amounts based on individual circumstances and long-term financial goals.
Pet Insurance
Our pet insurance plans provide coverage for veterinary expenses including accidents, illnesses, and routine care. We offer flexible plans with customizable deductibles and reimbursement levels. The service helps pet owners manage unexpected medical costs while maintaining quality care for their animals.
People
Michael Tauzel
Agent Principal
CPCU-certified agent with 30+ years insurance experience. Founded Jacksonville office in 2002 after joining State Farm in 1993. University of Florida graduate actively involved in local charities including food banks and beach cleanups.
Alaine Queen
Account Manager
Licensed agent since 2010 with extensive Florida market knowledge. Specializes in personalized policy solutions and customer education. Recognized for exceptional service and transparent pricing. Active in local community activities and outdoor recreation.
Rachel Mikson
Account Manager
Florida-licensed agent since 2011 with deep Jacksonville roots. Focuses on educating clients about state-specific insurance needs. Jacksonville native with expertise in local market changes. Balances family life with golf and running activities.
Alison Mulzet
Account Manager
Insurance professional with 25+ years experience across Pennsylvania and Florida markets. Specializes in comprehensive coverage solutions. Active American Legion member and community event participant. Prioritizes first-time accuracy in policy implementation.
Felicia Cruse
Customer Service Manager
35-year State Farm veteran with diverse experience in auto, fire, and office operations. Ensures clients receive accurate information for informed decisions. Combines extensive knowledge with compassionate service approach. Active in local shopping and family activities.
Questions
What insurance products do you offer?
We provide auto, home, life, health, pet, business, condo, renters, personal articles, recreational vehicle, and boat insurance policies tailored to Florida residents' needs.
Do you offer virtual consultations?
Yes, we provide virtual appointments for policy discussions, coverage adjustments, and claims processing to accommodate clients' schedules and locations.
How can I get a personalized quote?
Contact our office directly or use our online quote tool to receive a customized insurance plan based on your specific coverage requirements and budget.
What areas do you serve?
While based in Jacksonville, we serve all Florida counties with particular focus on Duval, Clay, St. Johns, and Nassau counties.
Are you available after business hours?
Our team provides 24/7 support through phone and text for emergency assistance, claims reporting, and urgent insurance inquiries.
Can I bundle multiple policies?
Yes, we offer bundling options for auto, home, and other insurance products to help clients maximize savings while maintaining comprehensive coverage.
