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Business Details
50+ Years
experience
Trusted Insurance Solutions for Auction Industries
Auction Insurance Agency has been safeguarding marketplaces since 1953 by guaranteeing payments and transferring risk of fraud losses. Our expertise lies in payment and title insurance, fraud protection, risk mitigation, and dispute resolution tailored for automotive, livestock, and e-commerce auction industries. We prioritize client success through customized arbitration programs, industry-leading underwriting, and a dedicated loss recovery team.

With over six decades of experience, we serve hundreds of auctions across the U.S. and Canada, combining deep industry knowledge with proactive risk management. Our team of seasoned professionals delivers personalized support, ensuring clients navigate challenges with confidence and security.
Services
Payment Insurance Title Insurance Risk Mitigation Arbitration Services Physical Damage Coverage
Details
  • Year established: 1953
Highlights and features
  • We offer over 60 years of specialized insurance expertise for auction markets.
  • Our customized arbitration programs enhance client competitiveness and customer satisfaction.
  • A dedicated loss recovery team ensures swift resolution of payment and title issues.
  • We provide industry-specific underwriting data to proactively manage risk exposure.
  • Our bonds and financial guarantees meet regulatory and contractual requirements seamlessly.
What people say
Most valuable partners Immediately respond Irreplaceable relationship Swift satisfactory resolution Industry-leading expertise
Services
Payment Insurance
Payment Insurance safeguards businesses against defaults by buyers, ensuring financial stability. This service covers automotive, livestock, and online auction markets, providing underwriting expertise and loss recovery assistance. Clients benefit from proactive risk management tools and contractual compliance support.
Title Insurance
Title Insurance protects against losses from fraudulent or disputed vehicle titles. We offer industry-specific underwriting and recovery solutions for auto auctions, enabling clients to mitigate risks and maintain transaction integrity with confidence.
Arbitration Services
Arbitration Services provide customized programs for resolving buyer-seller conflicts in online marketplaces. Our solutions enhance customer satisfaction while reducing liability through fair, efficient dispute management tailored to high-value transactions.
Risk Mitigation
Risk Mitigation programs combine data analytics and loss prevention strategies to identify and address potential threats. Clients gain actionable insights to reduce exposure and strengthen operational resilience across auction industries.
Physical Damage Coverage
Physical Damage Coverage insures floored collateral against losses from collision, theft, or natural disasters. Dealers pay per-vehicle fees, ensuring cost-effective protection without unnecessary coverage burdens for floor-plan providers.
People
Ben Puckett
President
Ben Puckett leads AIA with decades of industry experience, driving strategic growth and client-focused solutions while maintaining the agency's legacy of trust and innovation.
Brandon Walton
Chief Operations Officer
Brandon Walton oversees daily operations, ensuring efficient delivery of insurance programs and supporting clients with tailored risk management strategies aligned with evolving market needs.
Tony Zeidler
Senior Vice President
Tony Zeidler leverages extensive underwriting expertise to develop specialized insurance solutions, strengthening AIA's commitment to protecting auction markets nationwide.
Bryan Benson
Vice President
Bryan Benson focuses on client relations and product innovation, ensuring AIA's services meet the dynamic challenges of automotive and livestock auction industries.
Lance Derrick
Assistant Vice President
Lance Derrick supports risk assessment and policy development, combining analytical rigor with industry insights to enhance AIA's loss prevention and recovery capabilities.
Questions
What industries does Auction Insurance Agency serve?
We specialize in automotive, livestock, and e-commerce auction markets across the U.S. and Canada.
How does AIA handle payment defaults and title fraud?
Our payment and title insurance programs, combined with a dedicated loss recovery team, resolve issues swiftly.
What risk management tools are available to clients?
Clients receive underwriting data, loss prevention programs, and financial guarantees to proactively manage risks.
Can online marketplaces access AIA's services?
Yes, our Resolutions division offers arbitration and buyer protection programs for high-value online transactions.