Business Details
34 Years
experience
Emergency
services
Your Trusted Insurance Partner in Orlando, FL
The Chris Vella has served Orlando and Central Florida for over 33 years with personalized insurance solutions. Our team brings 80+ years of combined expertise in auto, home, life, business, and pet insurance, prioritizing over-the-top customer service. We specialize in meeting diverse community needs, offering multilingual support in Spanish and Vietnamese. Our approach focuses on helping clients choose coverage tailored to their unique goals while maintaining a commitment to local involvement. With recognition as a top State Farm agent in Orlando, we provide reliable protection for residents and businesses across Central Florida and beyond. Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
RV Insurance
Health Insurance
Details
- Year established: 1992
Highlights and features
- We offer 80+ years of combined insurance expertise
- Our team provides personalized coverage guidance
- Available 24/7 for emergency insurance needs
- Multilingual support in Spanish and Vietnamese
- Specialized service for Hispanic and Vietnamese communities
What people say
Excellent service
Knowledgeable staff
Personalized attention
Quick response
Helpful and efficient
Services
Auto Insurance
Our auto insurance protects your vehicle with customizable coverage options. We help clients understand policy details, available discounts, and claims processes while offering 24/7 emergency support. Our team ensures proper protection for all driving profiles and vehicle types across Central Florida.
Homeowners Insurance
Homeowners insurance solutions safeguard your property against common risks. We review existing policies annually to ensure adequate coverage while helping clients understand policy components. Our specialists provide guidance for both new purchases and existing policyholders in Orlando and surrounding areas.
Life Insurance
Life insurance products protect your family's financial future. We explain different policy types including term and whole life options. Our advisors help determine appropriate coverage amounts based on individual circumstances and long-term financial goals for Central Florida residents.
Business Insurance
Business insurance protects commercial operations with tailored solutions. We serve small businesses in Orlando with property, liability, and specialized coverage options. Our team helps entrepreneurs understand policy requirements and risk management strategies specific to their industry.
Pet Insurance
Pet insurance covers veterinary expenses for dogs and cats. We explain coverage options including accident, illness, and wellness care plans. Our specialists help pet owners in Central Florida choose appropriate protection while explaining policy limitations and claims processes.
People
Chris Vella
Agent
With over 33 years of experience, Chris established this top-rated agency offering comprehensive insurance solutions. She leads a multilingual team serving Orlando's diverse communities while maintaining commitment to personalized client service.
Daniela Gonzalez Perdomo
Customer Service Manager
Licensed in auto and renters insurance, Daniela serves Orlando clients since 2018. She combines English/Spanish language skills with financial expertise to help clients understand coverage options and policy details.
Kali Bussart
Customer Service Manager
As main point of contact, Kali provides welcoming service to all clients. A lifelong Orlando resident, she combines local knowledge with insurance expertise to assist clients with policy inquiries and coverage decisions.
Hanh Tran
Account Representative
Licensed in property/casualty and life/health insurance, Hanh serves Vietnamese-speaking clients since 2018. She specializes in explaining coverage needs for families and seniors transitioning to Medicare.
John Kissick
Account Representative
John manages auto, fire, and life insurance solutions while supporting customer care operations. A Winter Park resident, he combines insurance expertise with community involvement through local lacrosse coaching.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, boat, RV, condo, renters, and health insurance solutions tailored to Central Florida residents' needs.
Do you serve non-English speaking clients?
Yes, our team includes Spanish and Vietnamese language specialists to better serve Orlando's diverse communities with personalized insurance guidance.
How can I file a claim?
Contact us 24/7 via phone or visit our office to initiate a claim. Our team will guide you through documentation requirements and the claims process.
Can I get insurance discounts?
We help identify available discounts for safe driving, multi-policy bundling, home safety features, and other qualifying criteria to reduce your premiums.
Do you offer business insurance?
Yes, we provide commercial property, liability, and specialized coverage solutions for small businesses in Orlando and surrounding Central Florida areas.
