Business Details
42 Years
experience
Emergency
services
Your Trusted Insurance Partner in Garland
Our office has proudly served the Garland community since 1984, providing tailored insurance solutions to meet diverse client needs. With over four decades of combined experience, our team brings deep expertise in auto, home, life, and business insurance, supported by professional designations including ChFC and CLU. We prioritize personalized service through a bilingual team fluent in Spanish and English, ensuring clear communication and cultural understanding. Active members of the Garland Texas Chamber of Commerce, we maintain strong local ties while serving clients across Texas and Oklahoma. Our commitment to excellence is reflected in our 4.9/5 Google rating from 83 reviews, demonstrating consistent customer satisfaction.We specialize in helping Texas newcomers, State Farm employees, and local families secure comprehensive coverage for homes, vehicles, and livelihoods. Transparency and accessibility define our approach, with 24/7 availability for urgent needs and a focus on simplifying complex insurance decisions. Our track record includes assisting with specialized policies for RVs, boats, and unique property conversions, backed by State Farm's nationwide resources. This combination of local expertise and institutional strength positions us to deliver reliable protection that evolves with our clients' changing lives.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Boat Insurance
RV Insurance
Renters Insurance
Condo Insurance
Pet Insurance
Details
- Year established: 1984
Highlights and features
- 40+ years serving Garland's insurance needs since 1984
- Bilingual team fluent in Spanish and English
- 24/7 availability for emergency insurance assistance
- Active members of Garland Texas Chamber of Commerce
- Specialized policies for RVs, boats, and unique properties
Associations and certifications
- ChFC
- CLU
What people say
Exceptional service
Knowledgeable staff
Quick claims processing
Personalized attention
Great savings achieved
Services
Auto Insurance
Our auto insurance policies protect drivers across Texas and Oklahoma with customizable coverage options. We specialize in standard vehicle policies, high-risk driver solutions, and specialized programs for unique vehicles. Clients benefit from safe driver discounts, bundling options, and 24/7 claims support.
Homeowners Insurance
We provide comprehensive home insurance covering structural damage, personal belongings, and liability protection. Our expertise includes standard residences, converted vehicles, and specialized properties requiring tailored coverage. Policyholders receive guidance on risk mitigation and claims processing.
Life Insurance
Our life insurance solutions offer term and permanent coverage options to protect families and businesses. We help clients determine appropriate coverage amounts, navigate underwriting processes, and understand policy features for long-term financial planning.
Business Insurance
We design business insurance packages protecting Texas commercial operations from property damage, liability claims, and operational disruptions. Our services include risk assessment, policy customization, and claims advocacy for small to mid-sized enterprises.
Boat Insurance
Our boat insurance policies cover watercraft of various types with protection against collisions, weather damage, and liability claims. We specialize in advising clients about coverage limits, usage patterns, and storage requirements for seasonal watercraft.
People
Mike Makara
State Farm Agent
With 30 years at State Farm, including 24 as an agent, Mike leads our Garland office with expertise in insurance and financial services. Holding ChFC and CLU designations, he specializes in personalized risk management solutions.
Kay May
Personal Account Representative
Kay brings 30+ years of insurance experience to our team, focusing on policy management and client education. Her expertise ensures clients receive appropriate coverage while maintaining clear communication throughout the policy lifecycle.
Mayra Maldonado
Marketing Associate
Mayra combines insurance knowledge with personalized service, helping clients create customized protection plans. Her approach emphasizes clear explanations of policy details and available coverage options.
Jerry Silva
Account Representative
Jerry provides comprehensive insurance guidance with over 20 years' experience in our office. He specializes in connecting clients with appropriate coverage solutions while maintaining exceptional customer service standards.
Alejandro Martinez
Customer Relations Representative
Alejandro focuses on helping clients invest in protection strategies that align with their personal and financial goals. His approach emphasizes understanding client needs before recommending specific coverage options.
Questions
What insurance products do you offer?
We provide auto, home, life, business, boat, RV, renters, condo, and pet insurance policies tailored to Texas and Oklahoma residents' needs.
Do you offer 24/7 insurance support?
Yes, our office provides 24-hour emergency assistance for claims and urgent insurance needs through phone and text services.
Can I get insurance as a new Texas resident?
We specialize in helping newcomers to Texas with insurance transitions, including policy transfers and new coverage arrangements.
How do I file a claim?
File claims through our website, mobile app, or by calling our office directly at (972) 530-6300 for immediate assistance.
Do you offer bilingual services?
Yes, our team provides insurance services in English, Spanish, and Hebrew to accommodate diverse client communication needs.
What discounts are available?
We offer safe driver rewards, multi-policy bundling discounts, and specialized rate options based on individual eligibility factors.
