Business Details
50+ Years
experience
Emergency
services
Your Trusted Surplus Lines Insurance Partner in Boston
For over five decades, Lexington Insurance has established itself as a premier surplus lines insurer in the United States. Our expertise lies in delivering tailored insurance solutions to brokers and their clients, ranging from small businesses to Fortune 100 corporations. With a foundation built on innovation and flexibility, we specialize in addressing complex insurance needs through broad underwriting capabilities and customized risk management strategies. Our team of approximately 500 professionals brings proven integrity and industry knowledge to every policyholder relationship. As part of AIG, we leverage global resources while maintaining a steadfast commitment to local market expertise.Our claims specialists provide 24/7 support, ensuring prompt resolution and personalized service. We invest heavily in risk mitigation tools and educational resources, empowering clients to prevent losses before they occur. From property and casualty coverage to specialized professional liability programs, our solutions adapt to evolving market demands. Headquartered in Boston since 1965, we combine deep-rooted experience with forward-thinking approaches to insurance. Our dedication to corporate citizenship and sustainable practices reflects our broader commitment to industry leadership beyond mere financial protection.
Services
Property Insurance
Casualty Insurance
Healthcare Insurance
Professional Liability
Builders Risk
Risk Management
Claims Services
Cyber Insurance
Management Liability
Architectural Engineering Coverage
Details
- Year established: 1965
Highlights and features
- We offer 50+ years of expertise in surplus lines insurance solutions
- Our team includes specialized underwriters with deep industry knowledge
- We provide 24/7 claims support with dedicated specialists by line of business
- Our risk management services include customized loss prevention tools and resources
- We combine AIG's global resources with localized market expertise
Services
Property Insurance
Our property insurance solutions protect commercial assets against physical damage and business interruption. We offer flexible terms for single projects or master programs, covering diverse property types including commercial buildings, industrial facilities, and construction sites. Our risk management team provides engineering support and loss prevention strategies tailored to each client's specific exposures.
Casualty Insurance
We provide comprehensive casualty insurance covering general liability, excess liability, and specialized industry-specific risks. Our programs address bodily injury, property damage, and legal liability exposures for businesses of all sizes. Policyholders receive access to loss control specialists who implement proactive safety programs and compliance assistance to minimize claim frequency and severity.
Healthcare Insurance
Our healthcare professional liability programs protect medical providers against malpractice claims and regulatory challenges. Coverage includes hospitals, clinics, and individual practitioners with customized policy terms. We offer risk management resources focused on patient safety protocols, documentation standards, and compliance with healthcare regulations to reduce exposure to litigation.
Professional Liability
We specialize in professional liability coverage for architects, engineers, and other design professionals. Our policies address claims related to design defects, project delays, and professional negligence. The program includes risk management consulting focused on contract review, quality control processes, and dispute resolution strategies tailored to the architecture and engineering industries.
Builders Risk
Our builders risk insurance protects construction projects against physical loss or damage during the building process. Coverage applies to residential, commercial, and industrial developments with flexible terms for single projects or master programs. We provide risk management services including site inspections, safety training, and contract review to mitigate construction-related exposures.
People
Peter Zaffino
Chairman & CEO of AIG
Peter Zaffino leads AIG's strategic transformation, focusing on operational excellence and long-term growth. With decades of insurance industry experience, he drives innovation in underwriting and risk management while maintaining strong financial discipline across global operations.
Lou Levinson
CEO of Lexington Insurance
Lou Levinson oversees Lexington's market-leading surplus lines operations, emphasizing tailored solutions and broker partnerships. He champions innovative underwriting approaches that balance growth with profitability while maintaining the company's 50-year legacy of client-focused service.
Cliff Hope
Head of Lexington Property
Cliff Hope leads property insurance operations with expertise in complex risk assessment and market dynamics. He specializes in developing strategic underwriting approaches for commercial property exposures while maintaining strong relationships with brokers and industry partners.
Paul McLaughlin
Head of Lexington Midmarket Casualty
Paul McLaughlin directs midmarket casualty operations, focusing on tailored insurance solutions for growing businesses. He brings extensive underwriting experience to develop programs that address evolving liability exposures in diverse industry sectors.
Matt Gallagher
Director of Media Relations
Matt Gallagher manages corporate communications and media relations for Lexington Insurance. He coordinates public relations strategies that highlight the company's market expertise and thought leadership in surplus lines insurance solutions.
Questions
What types of insurance does Lexington specialize in?
We specialize in surplus lines insurance including property, casualty, healthcare, professional liability, and builders risk coverage for commercial clients of all sizes.
How do I report a claim?
Report claims 24/7 through our AIG Call One number (800) 931-9546 or contact your broker for commercial property/casualty claims, or use designated email/fax channels for specific policy types.
Do you offer risk management resources?
Yes, we provide complimentary risk management tools including loss control services, safety training, and industry-specific compliance resources tailored to each policyholder's exposures.
What makes Lexington different from other insurers?
We combine 50+ years of surplus lines expertise with AIG's global resources, offering flexible underwriting, specialized claims handling, and customized solutions for complex risks.
How quickly are claims processed?
Claims are assigned immediately with dedicated specialists. We prioritize prompt communication and resolution, maintaining regular updates throughout the claims lifecycle for all policy types.
What areas do you serve?
We operate nationwide with local market expertise, serving businesses from small enterprises to Fortune 100 corporations across diverse industries throughout the United States.
