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Your Trusted Insurance Partner in Winter Garden, FL
As your local State Farm Insurance Agent with over 20 years of experience in central Florida, we are dedicated to protecting our community. Our team brings nearly a century of combined insurance expertise, serving Winter Garden, Kissimmee, and surrounding areas since 1995. We specialize in personalized insurance solutions for auto, home, life, and business needs, prioritizing client relationships and community trust.With multilingual support in Spanish and Portuguese, we ensure accessible, tailored service for diverse clients. Our commitment to excellence has earned us a 4.4/5 Google rating from 140 reviews, reflecting our dedication to reliability and customer satisfaction.
Services
Auto Insurance
Homeowners Insurance
Condo Insurance
Renters Insurance
Business Insurance
Life Insurance
Health Insurance
Pet Insurance
Banking Services
Annuities
Highlights and features
- We offer over 20 years of local insurance expertise in central Florida
- Our team has nearly 100 years of combined insurance experience
- Available 24/7 for emergency insurance needs and roadside assistance
- Personalized insurance solutions tailored to individual client requirements
- Multilingual support with Spanish and Portuguese speaking team members
What people say
Exceptional care
Quick responses
Patient explanations
Great service
Professional team
Services
Auto Insurance
We provide comprehensive auto insurance coverage tailored to individual driving needs and vehicle requirements. Our policies protect against accidents, theft, and natural disasters while offering competitive rates through personalized discount packages. With 24/7 claims support and emergency roadside assistance, we ensure continuous protection for drivers across central Florida.
Homeowners Insurance
Our homeowners insurance policies protect residential properties against damage from fires, storms, and other covered perils. We offer customizable coverage options for both primary residences and investment properties, including additional living expense coverage during repairs. Our team provides thorough policy explanations to ensure complete understanding of coverage limits and exclusions.
Life Insurance
We offer various life insurance products to protect families and businesses against financial loss from unexpected death. Our term and permanent life insurance policies provide death benefits for mortgage protection, income replacement, and estate planning. Our specialists help clients determine appropriate coverage amounts based on individual financial obligations and future needs.
Business Insurance
Our business insurance solutions protect commercial operations against property damage, liability claims, and business interruption. We offer customized policies for various industries, including coverage for equipment, inventory, and professional liability. Our risk management approach helps businesses in Winter Garden and surrounding areas maintain continuity during unexpected events.
Renters Insurance
We provide affordable renters insurance policies protecting personal belongings against theft, fire, and water damage. Our coverage includes liability protection for accidents occurring in rental units and additional living expenses during displacement. Our agents help tenants understand policy details and select appropriate coverage levels for their specific needs.
People
Shane Swan
Owner/Agent
With over 20 years of insurance experience since joining State Farm in 1995, Shane leads our Winter Garden office. He specializes in personalized insurance solutions for central Florida residents and businesses. Shane's community involvement and client-focused approach have earned him a 4.4/5 Google rating from 140 reviews.
Elizabeth Wheeler
Team Leader
As our experienced team leader, Elizabeth coordinates insurance solutions for clients across multiple product lines. She specializes in policy customization and client education, ensuring comprehensive coverage understanding. Her dedication to exceptional service has earned multiple customer commendations in recent reviews.
Cindy Avila-Bonilla
Customer Service Representative
Cindy serves as our director of first impressions, providing bilingual insurance support to Spanish-speaking clients. With local knowledge of Winter Garden, she combines technical expertise with personalized service. Her friendly approach has earned consistent positive feedback from policyholders.
Yuleidy Avila-Bonilla
Customer Service Representative
Yuleidy offers bilingual insurance services and personalized policy guidance to our clients. A graduate of West Orange High School and the University of Central Florida, she combines educational expertise with practical insurance knowledge. Her community-focused approach strengthens our local service commitment.
Valentina Nusman
Insurance Account Representative
Valentina provides tailored insurance solutions from our Windermere location, drawing on her UCF communications degree. She specializes in matching client needs with appropriate coverage options. Her multilingual capabilities enhance accessibility for diverse client populations in central Florida.
Questions
What insurance products do you offer?
We provide auto, homeowners, renters, condo, life, health, pet, business, boat, and recreational vehicle insurance, along with banking services and annuities.
Do you offer 24/7 insurance services?
Yes, our office provides 24-hour-a-day support for claims assistance, policy inquiries, and emergency roadside services.
Are there insurance discounts available?
We offer multiple discount opportunities including safe driving rewards, multi-policy bundling, and various other eligibility-based savings options.
How can I file an insurance claim?
File claims through our website, mobile app, or by calling our office directly at (407) 452-0124 for immediate assistance.
Do you serve non-English speaking clients?
Yes, we have multiple team members fluent in Spanish and Portuguese to better serve our diverse community.
What areas do you service?
We serve Winter Garden, Kissimmee, St. Cloud, Poinciana, Windermere, Dr. Phillips, Ocoee, Orlando, and surrounding central Florida areas.
