Business Details
32 Years
experience
Emergency
services
Your Strategic Partner for Insurance & Employee Benefits
Founded in 1994, we have dedicated over 23 years to delivering comprehensive insurance and employee benefits solutions tailored to Bay Area businesses, non-profits, and public-sector organizations. Our high-touch service model prioritizes integrity and transparency, ensuring every client receives personalized attention regardless of company size. We act as strategic partners, extending HR capabilities without payroll obligations, while leveraging relationships with over 100 insurers to provide cost-effective, ethical solutions.Our team combines deep industry expertise with proactive risk management, utilizing advanced technology platforms for seamless benefit administration accessible 24/7. With a proven track record of reducing administrative burdens and optimizing coverage, we focus on anticipating client needs and delivering innovative solutions that address evolving challenges in the insurance landscape.
Services
Employee Benefits
Business Insurance
Workers Compensation
Cyber Liability
Directors & Officers Liability
Details
- Year established: 1994
Highlights and features
- We offer 23 years of dedicated insurance industry experience
- Our 24/7/365 service model ensures constant client support
- We provide personalized solutions without payroll obligations
- We leverage relationships with 100+ insurance providers
- Our proactive risk management approach prevents future issues
Services
Employee Benefits
We design customized employee benefit packages including medical, dental, vision, and life insurance solutions. Our proactive approach reduces HR workloads through automated administration and 24/7 digital access while maintaining personalized service. With over 23 years of experience, we optimize coverage costs and employee satisfaction through strategic carrier partnerships.
Business Insurance
Our comprehensive business insurance solutions protect against property damage, liability claims, and operational disruptions. We specialize in risk assessment and mitigation strategies tailored to technology firms, nonprofits, and public-sector organizations. Services include policy placement, claims advocacy, and compliance support across 100+ insurance providers.
Workers Compensation
We provide compliant workers' compensation programs with integrated risk management services. Our solutions include policy procurement, claims management, and safety program development to reduce workplace incidents and control premium costs for Bay Area employers across multiple industries.
Cyber Liability
Our cyber liability insurance packages address data breach risks and digital security exposures. We offer coverage for legal liabilities, notification costs, and business interruption losses while providing risk assessment tools to strengthen cybersecurity preparedness for technology-driven organizations.
Directors & Officers Liability
We secure D&O insurance coverage protecting organizational leadership against litigation risks. Our solutions address governance-related claims for nonprofits, public-sector entities, and private companies through specialized policies that cover legal defense costs and settlement expenses.
People
Ron Shepherd
Founder and Treasurer
Managed the company from 1994-2018 with prior experience as COO of an Inc. 500 insurance firm and Big 4 accounting professional. Holds Fire & Casualty and Life licenses.
Naomi Bliven
Account Executive
15-year State Farm veteran specializing in benefit technology and personal/commercial insurance. Handles policy management and client proposals while maintaining multiple insurance licenses since joining in 2011.
Chris Shepherd
President
Led employee benefits consulting since 2004 after eight years with international brokers. Specializes in property/casualty insurance for tech firms and nonprofits while holding dual industry licenses.
Pam Wess
Account Executive
Commercial lines specialist with 20+ years in brokerage and claims management. Joined in 2013 with dual Life & Health and Property & Casualty licenses, focusing on client service excellence.
Stephanie Hamel
Employee Benefits Consultant
Joined in 2022 to manage benefits administration processes. Handles medical, dental, and life insurance programs while supporting project management initiatives for client accounts.
Questions
What types of organizations do you serve?
We specialize in insurance solutions for Bay Area businesses, non-profits, and public-sector organizations of all sizes.
Do you offer 24/7 insurance support?
Yes, our team provides round-the-clock service for policy management, claims assistance, and emergency coverage needs.
How do you help reduce insurance costs?
We leverage relationships with 100+ carriers and apply proactive risk management strategies to optimize coverage costs.
What technology platforms do you use?
Our intuitive systems enable 24/7 benefits management, side-by-side plan comparisons, and mobile enrollment for employees.
Can you assist with self-insured programs?
Yes, we design and administer customized self-insured health plans tailored to public-sector and corporate clients.
How do you handle claims processing?
We provide dedicated claims advocacy and streamlined reporting tools to ensure timely resolution and documentation support.
