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39 Years
experience
Emergency
services
Your Trusted Insurance Partner in Bossier City
Caldwell Dunn State Farm Insurance Agency has served the Bossier City, LA community for over 38 years, providing comprehensive insurance solutions tailored to individual and business needs. Our team, led by agent Caldwell Dunn and supported by experienced professionals Lindsey L Greenwood and Shelia T Williams, brings over 60 combined years of expertise in auto, home, life, health, business, and pet insurance. We prioritize clear communication, ensuring clients fully understand their coverage options to make informed decisions.

Our commitment to personalized service extends to Shreveport, Benton, Blanchard, Haughton, and surrounding areas, where we combine local knowledge with State Farm's trusted resources. As a family-operated agency, we value community relationships and strive to deliver unmatched support, reflected in our 4.8/5 Google rating from 20 reviews. Our mission remains to be the first choice for insurance and financial needs, matching products to client goals with courtesy and respect.
Services
Auto Insurance Homeowners Insurance Life Insurance Business Insurance Pet Insurance Renters Insurance Condo Insurance Boat Insurance Recreational Vehicle Insurance Personal Articles Insurance
Details
  • Year established: 1987
Highlights and features
  • We offer 38 years of local insurance expertise and personalized service.
  • Our team has over 60 combined years of insurance experience.
  • We provide 24/7 availability for emergency insurance needs.
  • Our staff specializes in clear, jargon-free policy explanations.
  • We serve Shreveport, Bossier City, and 5+ surrounding communities.
What people say
Very helpful and professional Great customer service Knowledgeable and caring Outstanding service Fast and friendly
Services
Auto Insurance
We provide comprehensive auto insurance solutions with competitive rates and customizable coverage options. Our policies protect against liability, collision, and uninsured motorists while offering discounts for safe drivers and multi-policy bundling. Our experienced agents help clients navigate coverage choices to ensure adequate protection for their vehicles and driving needs.
Homeowners Insurance
Our homeowners insurance policies protect against property damage, liability claims, and additional living expenses during covered losses. We offer customizable coverage for various home types, including specialized protection for high-value items and natural disaster risks. Our team ensures clients understand policy details to make informed decisions about their property protection.
Life Insurance
We offer term and whole life insurance solutions to provide financial security for clients' loved ones. Our policies include flexible coverage amounts and premium options tailored to different life stages and financial goals. We help clients understand policy features like cash value accumulation and beneficiary options to create effective estate planning tools.
Business Insurance
Our business insurance packages protect companies against liability claims, property damage, and operational disruptions. We offer customizable policies for various industries, including general liability, commercial property, and business interruption coverage. Our agents work with business owners to identify risks and implement comprehensive protection strategies.
Pet Insurance
We provide pet medical insurance plans covering veterinary care for accidents, illnesses, and chronic conditions. Our policies offer reimbursement for eligible expenses with customizable coverage limits and deductibles. We help pet owners understand plan options to ensure their animals receive necessary medical care while managing out-of-pocket costs.
People
Caldwell Dunn
Agent
With over 38 years leading this State Farm agency, Caldwell Dunn combines personal service with professional expertise. He focuses on clear policy explanations and community relationships, ensuring clients understand their insurance choices while maintaining a 4.8/5 Google rating.
Lindsey L Greenwood
Insurance Professional
Lindsey brings over 20 years of insurance experience, specializing in home and auto coverage. Known for patient explanations and finding cost-saving options, she has received multiple client commendations for her attentive service and policy knowledge.
Shelia T Williams
Insurance Professional
Shelia offers over 20 years of expertise in life, business, and home insurance. Clients praise her thorough explanations and personalized approach to coverage solutions, making complex insurance concepts accessible and understandable for policyholders.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, renters, condo, boat, and recreational vehicle insurance, along with personal articles coverage and banking products.
Do you offer 24/7 insurance services?
Yes, our office provides 24-hour availability for emergency assistance and policyholder support through calls and texts.
What areas do you serve?
We serve Bossier City, Shreveport, Benton, Blanchard, Haughton, and surrounding Louisiana communities with personalized insurance solutions.
Can I get help understanding my policy?
Our team specializes in clear, jargon-free explanations to ensure you fully understand your coverage options and policy details.
How do I file a claim?
You can initiate a claim through our website, by phone at (318) 742-1462, or by contacting State Farm's toll-free line at (855) 733-7333.
What payment methods do you accept?
Payment options are available through State Farm's systems, including online payments and arrangements made directly with our office staff.