Business Details
9 Years
experience
Your Trusted Insurance Partner in Brandon, FL
Excellence First Insurance was founded in July 2017 by Melissa Gallway, a licensed insurance professional with decades of combined experience serving military families and the Brandon community. Our agency prioritizes personalized service, dedicating time to explain policy details and ensure clients understand their coverage. As an independent provider, we partner with top national and regional carriers to offer competitive personal and commercial insurance products tailored to individual needs.Our team emphasizes quality customer service over policy quantity, focusing on delivering peace of mind through comprehensive protection solutions. With expertise spanning auto, home, flood, and commercial insurance, we serve Florida residents and businesses seeking reliable coverage options. Our commitment to excellence is reflected in our prompt service, knowledgeable agents, and dedication to meeting clients' unique insurance requirements.
Services
Auto Insurance
Home Insurance
Renters Insurance
Motorcycle Insurance
Condo Insurance
Mobile Home Insurance
Rental Property Insurance
Flood Insurance
Personal Umbrella Insurance
Commercial Auto Insurance
Details
- Year established: 2017
Highlights and features
- We explain policy details to ensure full coverage understanding
- Independent agency partners with top national/regional carriers
- Competitive rates for personalized insurance solutions
- Experienced agents with military and civilian insurance expertise
- Prompt service with 269+ 5-star customer reviews
What people say
Professional, prompt and experienced
At ease with decision
Responsive and knowledgeable
Outstanding service speed
Made process simple
Services
Auto Insurance
Our auto insurance policies protect Florida drivers with customizable coverage options including liability, collision, and comprehensive protection. We help clients understand policy details and select appropriate limits for their vehicles. As an independent agency, we compare rates from multiple carriers to find competitive premiums while maintaining quality coverage.
Home Insurance
We offer homeowners insurance policies covering dwelling damage, personal property loss, and liability protection. Our agents explain policy components like replacement cost vs actual cash value, and help clients understand flood insurance requirements. We assist with policy reviews to ensure adequate protection for Brandon area residences.
Commercial Insurance
Our commercial insurance solutions include business owners policies, liability coverage, and workers compensation for Florida businesses. We provide specialized policies for general liability, professional liability, and commercial auto needs. As independent agents, we help businesses compare coverage options from multiple carriers to find cost-effective protection.
Flood Insurance
We offer flood insurance policies through the National Flood Insurance Program and private carriers. Our agents help clients understand flood zone requirements and policy coverage details including building and personal property protection. We assist with policy comparisons to ensure appropriate flood risk mitigation for homes and businesses.
Personal Umbrella Insurance
Our personal umbrella insurance provides additional liability coverage beyond standard auto and home policies. We help clients understand coverage limits and policy requirements to protect assets from major claims. This supplemental coverage offers financial security for unexpected liability situations.
People
Melissa Gallway
Founder
Melissa Gallway founded Excellence First Insurance in 2017 after 15+ years insuring military families with USAA. She holds insurance licenses in all 50 states and specializes in personal and commercial insurance solutions. Her experience includes training insurance specialists and developing independent agency operations in Florida.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, flood, renters) and commercial insurance (BOP, liability, workers comp) for Florida residents and businesses.
Are you a local Brandon agency?
Yes, we're located at 435 Lithia Pinecrest Rd, Brandon, FL 33511 and serve the Tampa Bay area and statewide Florida clients.
How do you help with insurance comparisons?
As independent agents, we compare policies from multiple carriers to find competitive rates while maintaining quality coverage for your specific needs.
Can I schedule after-hours appointments?
We offer select Saturday appointments by request. Our main office hours are Monday-Friday 8:00 AM - 4:30 PM.
How quickly can I get an insurance quote?
We provide prompt quotes with policy details explained clearly. Many clients finalize coverage within one business day through our efficient process.
Do you offer text message communication?
Yes, you can text us at (813) 867-2132 for quick communication with our insurance agents during business hours.
