Business Details
50+ Years
experience
Your Trusted Insurance Partner in Chicago
Northwest Insurance has been a trusted name in the insurance industry since 1958, serving clients across Illinois and Indiana with unwavering dedication. Our agency prides itself on offering personalized insurance solutions through a network of over 60 carriers, ensuring competitive rates and comprehensive coverage for both personal and commercial needs. With a Better Business Bureau A+ rating and decades of experience, we prioritize customer relationships over transactions, providing transparent pricing and unbiased recommendations.Our team of dedicated agents delivers localized service through 25+ conveniently located offices, complemented by centralized policy processing that maintains efficiency without compromising personalized attention. We specialize in navigating complex insurance requirements, including high-risk profiles, international licenses, and specialized coverage needs, while maintaining a strong commitment to community engagement and continuous service improvement.
Services
Auto Insurance
Home Insurance
Business Insurance
Boat Insurance
Motorcycle Insurance
Renters Insurance
RV Insurance
Senior Driver Insurance
Condo Insurance
Commercial Auto Insurance
Details
- Year established: 1958
Highlights and features
- We offer access to over 60 insurance carriers for optimal coverage options
- Our agency maintains a Better Business Bureau A+ rating for service excellence
- We specialize in non-standard insurance needs since 1958
- We provide flexible payment options including automatic payments
- Our local agents deliver personalized service through 25+ office locations
Associations and certifications
- Better Business Bureau (A+ Rating)
What people say
Great Customer Service
Best Customer Service Rep
Second to None
Competitive Rates
Personalized Attention
Services
Auto Insurance
We provide comprehensive auto insurance solutions for standard and high-risk drivers, including SR22 filings and international license coverage. Our policies offer flexible payment options and competitive rates through multiple carrier partnerships. Specializing in low down payments and customized coverage limits to meet individual needs while maintaining compliance with state requirements.
Home Insurance
Our home insurance policies protect against property damage and liability claims with options for high-value homes and unique coverage needs. We offer specialized protection for vacant properties and customized endorsements for specific risks. Our agents help clients navigate coverage options for both standard and non-standard residential properties across multiple states.
Business Insurance
We provide tailored business insurance packages including BOP policies, commercial auto, and liability coverage for diverse industries. Our solutions address specific risks for contractors, auto dealers, restaurants, and professional service providers. We offer specialized programs for high-risk businesses and customized risk management strategies through multiple carrier partnerships.
Boat Insurance
Our boat insurance policies protect watercraft owners with comprehensive coverage for vessels of various sizes and types. We offer specialized protection for recreational and high-value boats, including liability coverage and damage protection. Our agents work with multiple carriers to provide competitive rates and customized coverage options for different boating needs.
Motorcycle Insurance
We provide specialized motorcycle insurance with flexible coverage options for standard and custom bikes. Our policies include liability protection, comprehensive coverage, and customized limits for high-value motorcycles. We offer competitive rates through multiple carrier options and specialize in coverage for riders with unique insurance needs or driving histories.
People
Steve Petro
Customer Service Representative
With over 10 years of experience, Steve Petro provides personalized insurance solutions and exceptional customer service to clients in the Chicago area. He specializes in helping growing families find affordable coverage options while maintaining a strong commitment to client education and satisfaction through clear communication and multiple policy comparisons.
Maggie Keetan
Customer Service Agent
Maggie Keetan delivers exceptional service at the Stony Island office, known for her proactive approach to client needs and personalized payment reminders. With extensive experience in insurance services, she maintains a positive attitude and dedication to customer satisfaction, consistently receiving recognition for her outstanding service and professional demeanor.
Erica Lopez
Insurance Agent
Erica Lopez provides expert insurance guidance at the 47th Street office, specializing in renters and auto insurance solutions with a focus on personalized service. She has earned recognition for her ability to explain complex policy details clearly and help clients make informed decisions about their coverage needs while maintaining a customer-first approach.
Questions
How can I get a free insurance quote?
Visit our website or contact any of our 25+ local offices to speak with an agent who can provide a free, no-obligation quote within minutes.
What payment options are available?
We accept all major credit cards, electronic checks, and offer automatic payment options for your convenience.
Do you offer coverage for high-risk drivers?
Yes, we specialize in providing insurance solutions for drivers with challenging records through our network of 60+ carriers.
Are your agents available for in-person consultations?
Yes, our local agents are available at 25+ office locations throughout Illinois and Indiana for personalized service.
How does your BBB A+ rating benefit customers?
Our Better Business Bureau A+ rating demonstrates our long-standing commitment to ethical business practices and customer satisfaction since 1958.
Can I update my policy online?
While we recommend working directly with our agents for policy changes, we provide online payment options and account management tools for your convenience.
Videos
