Business Details
50+ Years
experience
Your Trusted Atlanta Insurance Partner
For over 120 years, we have dedicated ourselves to protecting what matters most for individuals, families, and businesses. Our approach combines personalized strategies with a deep understanding of risk management, ensuring tailored solutions that align with our clients' unique needs. Founded in 1903, our legacy is built on honesty, enthusiasm, and community leadership. We operate as a boutique firm, offering options across multiple carriers while prioritizing clarity, confidence, and care in every client relationship. Our team holds advanced degrees and industry designations, reflecting our commitment to expertise and continuous learning.We invest in cutting-edge technology to safeguard client data and enhance service delivery. By focusing on education, we empower clients to understand their risks and make informed decisions. Our strategic partnerships and multi-generational leadership ensure we remain agile and client-focused. Today, led by the third generation of the founding family, we continue to blend tradition with innovation to deliver exceptional insurance solutions.
Services
Home Insurance
Auto Insurance
Umbrella Insurance
Commercial Property
Cyber Liability
Workers Compensation
General Liability
Employment Practices
Directors and Officers
Flood Insurance
Details
- Year established: 1903
Highlights and features
- We offer personalized insurance strategies tailored to individual needs
- Our team holds multiple Master's degrees in Risk Management and Insurance
- We provide access to options across dozens of insurance carriers
- Our security systems protect client data with advanced technology
- We focus on educating clients about risk management and coverage
What people say
Extremely responsive
Great to know they have me covered
Trusted adviser
Personalized customer support
Kept me covered for 10+ years
Services
Home Insurance
We provide comprehensive home insurance solutions that protect your largest investment. Our policies address modern risks beyond basic coverage, including true replacement cost and liability protection. With personalized assessments and access to multiple carriers, we ensure your home and assets receive tailored protection that adapts to changing needs while maintaining competitive pricing.
Commercial Property
Our commercial property insurance offers specialized protection for business assets. We conduct onsite risk surveys to develop maintenance plans while ensuring policy terms provide actual protection during losses. Our expertise handles complex valuations for high-value properties and offers customized solutions that address specific industry risks beyond standard policy limitations.
Cyber Liability
We address modern cyber risks through comprehensive liability coverage and proactive security measures. Our solutions protect against data breaches, electronic fraud, and notification costs while providing breach response guidance. With increasing cyber threats, we help businesses implement preventive strategies and maintain compliance with industry-specific data protection requirements across various sectors.
Workers Compensation
Our workers' compensation program includes the patented SterlingComp system to control costs and improve workplace safety. We help businesses manage claims effectively while reducing future premiums through loss prevention strategies. Our services combine regulatory compliance with cost-saving measures that transform workers' compensation from an expense into a strategic business advantage.
Umbrella Insurance
We offer umbrella insurance solutions that provide critical protection beyond standard policy limits. Our commercial and personal umbrella policies safeguard assets against catastrophic losses, covering liability gaps in primary policies. With expertise in high-limit placements, we ensure comprehensive protection for both individuals and businesses facing significant litigation risks.
People
Rob Townley
President
Third-generation leader with Master's degree in Risk Management. Transformed agency technology infrastructure and expanded services. Focuses on leadership development and maintaining family values while guiding the company's strategic direction.
Alvin Townley, Jr.
Senior Risk Advisor
Second-generation insurance professional with over 50 years experience. Served as agency leader during expansion phases and continues advising clients. Maintains active community involvement while mentoring team members in traditional values.
Joel Carlton
Vice President
Commercial lines expert with 30+ years industry experience. Licensed Insurance Counselor specializing in business risk management. Active in youth development programs and Atlanta business community while managing client relationships.
Zach Gleason
Strategic Operations
25-year insurance industry veteran with focus on finance and operations. Oversees agency growth strategy while maintaining core values. Brings national perspective from previous roles in multiple states and industries.
Nancy Hughes
Claims Advocate
25-year claims specialist dedicated to simplifying the process for clients. Focuses on minimizing client burden during claims resolution. Combines technical expertise with compassionate support to ensure positive outcomes during challenging situations.
Questions
What makes Townley Kenton different from other insurance agencies?
We combine 120+ years of experience with personalized service, holding multiple advanced risk management degrees. Our independence allows unbiased carrier selection, while our boutique approach ensures tailored solutions.
How do you help clients understand coverage gaps?
Through our educational approach, we explain policy details and potential gaps. Our team conducts risk assessments and provides resources to help clients make informed decisions about their protection needs.
Do you offer commercial insurance for small businesses?
Yes, we specialize in commercial insurance including workers' compensation, general liability, and cyber liability. Our SterlingComp program helps control workers' comp costs for businesses of all sizes.
How do you handle claims processing?
Our claims advocates prioritize timely resolution while protecting client interests. We provide dedicated support throughout the process, ensuring clear communication and fair outcomes for both personal and commercial claims.
Can you help with high net worth insurance needs?
Yes, we create comprehensive risk management plans for high net worth individuals, including specialized coverage for valuable assets like fine art, jewelry, and luxury properties.
Do you offer risk management resources beyond insurance?
Yes, we provide defensive driving courses, home safety assessments, and business risk consulting. Our approach focuses on preventing losses through education and proactive risk mitigation strategies.
