Business Details
21 Years
experience
Trusted Insurance Solutions for Property Owners Nationwide
RLL, a DOXA Company, has been dedicated to transforming risk management solutions for property owners and insurance professionals since 2005. Our team of seasoned risk management experts, supported by top-tier brokers, accountants, and financial analysts, operates with unwavering integrity and ethical standards. We specialize in resident liability waiver programs that protect multifamily property owners from financial exposure caused by tenant-related damages. Backed by an A+ AM Best-rated carrier, our technology seamlessly integrates with major property management software to provide nationwide coverage across all 50 states. Our customer-centric approach combines innovative solutions with personalized service, ensuring clients benefit from minimized risk exposure and optimized insurance premiums.Through continuous innovation and anticipation of future industry challenges, we maintain our position as a trusted leader in insurance solutions. Our Better Business Bureau A+ rating reflects our commitment to excellence, and our entrepreneurial spirit drives us to develop more cost-effective, profitable solutions for clients. With regional offices including our Salt Lake City headquarters, we provide localized support while maintaining national reach. Our proven track record demonstrates that when clients succeed, we succeed, making us a reliable partner in property risk management.
Services
Resident Liability Waiver
Risk Management Solutions
Property Damage Protection
Insurance Program Design
Claims Management
Details
- Year established: 2005
Highlights and features
- A+ AM Best rated carrier in all 50 states
- Seamless integration with major property management software
- Exceptional customer service with local representatives
- Nationwide coverage since 2005
- Proven risk management expertise with financial analysts
Associations and certifications
- A+ AM Best
- Better Business Bureau
Services
Resident Liability Waiver
Our resident liability waiver program transfers risk from property owners to our A+ AM Best-rated carrier. This solution protects against financial losses from tenant-caused property damage while reducing insurance premiums. The program integrates seamlessly with property management software for easy implementation across multifamily units nationwide.
Risk Management Solutions
We specialize in creating customized risk management programs that minimize exposure for property owners. Our solutions combine insurance backing with technology platforms to track claims and coverage details. Backed by experienced professionals, we help clients implement systems that reduce loss ratios and associated insurance costs.
Property Damage Protection
Our protection programs cover property damage caused by tenants in multifamily housing units. The solution includes comprehensive documentation tracking through mobile and desktop apps. This protection helps maintain favorable insurance ratings while providing clear financial safeguards against resident-caused damages.
Insurance Program Design
We develop tailored insurance programs for multifamily property owners with options for fully insured or captive program structures. Our experts work directly with clients to create solutions that match their specific risk profiles while maintaining compliance with state regulations across all 50 states.
Claims Management
Our technology platform provides real-time visibility into claims status and coverage details. The system integrates with major property management software to streamline claims submission and tracking. This efficient process helps property owners resolve issues quickly while maintaining accurate records for insurance purposes.
People
Brent Daines
President
Brent leads RLL with extensive risk management experience, overseeing strategic direction and company operations from our Salt Lake City headquarters.
Mattie Daines
Executive Director of Operations
Mattie manages day-to-day operations with deep industry knowledge, ensuring smooth implementation of our liability waiver programs across all client properties.
Julie Larson
Executive Director of Business Development
Julie drives business growth while maintaining our commitment to ethical standards, developing relationships with property owners and insurance professionals nationwide.
Ryan Daines
Director of Risk Management
Ryan specializes in risk assessment and mitigation strategies, applying his expertise to develop effective liability transfer solutions for multifamily properties.
Peter McNeil
Customer Success Representative
Peter provides direct client support in Salt Lake City, helping property owners understand and implement our liability waiver programs effectively.
Questions
What does RLL's resident liability waiver cover?
Our program transfers financial responsibility for tenant-caused property damage from owners to our A+ AM Best-rated carrier.
How does RLL help reduce insurance premiums?
By implementing our liability waiver program, property owners demonstrate reduced risk exposure which typically lowers their insurance premiums.
Is RLL available nationwide?
Yes, we operate in all 50 states with licensed coverage through our A+ AM Best-rated carrier.
How does RLL integrate with property management systems?
Our technology platform seamlessly connects with major property management software for easy implementation and claims tracking.
What support does RLL provide to clients?
We offer personalized support through local representatives and our customer success team in Salt Lake City.
What risk management expertise does RLL offer?
Our team includes experienced professionals with decades of combined experience in insurance and property risk mitigation.
