Business Details
44 Years
experience
Your Trusted Local Insurance Partner in Billings, MT
Thurston Family Insurance has been a trusted provider of personalized insurance solutions since 1982. As a family-owned and veteran-operated agency, we prioritize small-town service while delivering comprehensive coverage tailored to individual and business needs. Our team of certified professionals takes a client-centric approach, offering life, home, auto, business, and employee benefits insurance across Montana, Wyoming, Arizona, Colorado, Dakota, and Texas. With decades of experience, we specialize in risk assessment and policy customization, ensuring clients receive optimal protection. Our independence allows us to partner with top carriers like Liberty Mutual and Safeco, providing diverse options without compromising personalized service.We maintain transparency in all communications, focusing on long-term client relationships rather than transactional interactions. Our commitment to excellence is reflected in our 5-star reviews and consistent client retention. We operate with integrity, prioritizing client education to demystify insurance complexities. Our agency remains accessible through multiple channels, including in-person consultations, phone support, and online policy management tools. This combination of experience, expertise, and ethical practices has established us as a respected leader in the insurance industry.
Services
Life Insurance
Home Insurance
Auto Insurance
Business Owners Insurance
Cyber Liability Insurance
Employee Benefits
Farm Insurance
Contractor Insurance
Critical Illness Insurance
Group Hospital Insurance
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience in personalized insurance solutions
- Our team consists of certified insurance professionals
- We offer 24/7 personalized customer support
- Our agency is locally owned and veteran-operated
- We provide coverage across multiple states with a small-town touch
What people say
Small family business I can trust
Exceeds expectations
Most knowledgeable staff
Quick policy changes
Trusted service
Services
Life Insurance
Life insurance provides financial protection for dependents in case of unexpected death. We offer customizable policies to cover mortgage payments, funeral costs, and income replacement. Our solutions help secure your family's financial future while considering retirement savings and business continuity needs.
Home Insurance
Home insurance protects your primary residence against damage from covered perils. We provide policies that cover structural repairs, personal belongings, and liability protection. Our team helps customize coverage for unique property risks and replacement cost requirements.
Business Owners Insurance
Business owners insurance combines multiple coverages into one policy. We offer protection against property damage, liability claims, and business interruption. Our solutions help safeguard commercial assets while addressing specific industry risks for Montana businesses.
Cyber Liability Insurance
Cyber liability insurance protects businesses from digital threats and data breaches. We provide coverage for legal expenses, notification costs, and reputation management. Our policies address evolving cybersecurity risks for Montana businesses operating in digital environments.
Employee Benefits
Employee benefits packages help businesses attract and retain talent. We offer group hospital, disability, and critical illness insurance options. Our solutions provide comprehensive protection for employees while meeting Montana businesses' specific needs.
Questions
What types of insurance do you offer?
We offer life, home, auto, business owners, cyber liability, employee benefits, farm, and contractor insurance for clients in Montana and surrounding states.
Are you a local insurance agency?
Yes, we're based in Billings, MT, and have served Montana communities since 1982 while providing coverage across multiple western states.
How can I manage my insurance policy?
You can manage policies through our online service center for claims reporting, certificate requests, policy reviews, and coverage changes.
Do you serve areas outside Montana?
We provide insurance solutions to clients in Wyoming, Arizona, Colorado, Dakota, and Texas in addition to Montana residents.
What sets you apart from other agencies?
As a family-owned, veteran-operated agency, we combine personalized service with access to multiple carriers and decades of local expertise.
