Business Details
Emergency
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Your Trusted Insurance Partner in Paducah, KY
As a Paducah native with over 25 years of experience at State Farm, I lead an agency dedicated to helping clients manage life's risks through personalized insurance solutions. Our team focuses on building relationships, recognizing that every family's needs are unique. We've earned recognition as one of State Farm's top agencies nationally, combining industry expertise with local knowledge to serve Paducah and surrounding areas.Our Chartered Financial Professional and Retirement Income Professional design appropriate plans while maximizing savings opportunities. Community involvement remains central to our values, with active participation in local charities and youth programs. Our office maintains a 4.8/5 Google rating through 97 reviews, reflecting our commitment to exceptional customer service and transparent communication.
Services
Auto Insurance
Homeowners Insurance
Renters Insurance
Life Insurance
Business Insurance
Highlights and features
- 25+ years of State Farm insurance expertise with personalized service
- Recognized as a top State Farm agency nationally for customer satisfaction
- Chartered Financial Professional and Retirement Income Professional on staff
- Community-focused with active local charity involvement and neighborhood knowledge
- 24/7 availability for emergency insurance needs and consultations
What people say
Exemplary, friendly, knowledgeable
Smooth and stress-free process
Quick response time
Phenomenal service
Great experience
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to individual driving needs and vehicle types. Our policies protect against liability, collision, and uninsured motorists while offering discounts for safe drivers and bundled policies. With 24/7 claims support and personalized rate plans, we help clients maintain compliance and financial protection on Kentucky roads.
Homeowners Insurance
Our homeowners insurance policies safeguard residences against common risks including fire, theft, and weather damage. We offer customizable coverage options for different property types and values, including personal articles endorsements for high-value items. The agency provides risk assessment consultations and claims assistance to help families protect their most valuable assets.
Life Insurance
We offer term and permanent life insurance solutions to protect families' financial futures. Our policies include flexible death benefit options and cash value components for long-term planning. The agency provides needs analysis consultations to determine appropriate coverage amounts and policy structures for different life stages and financial goals.
Business Insurance
Our business insurance packages protect local companies against industry-specific risks through customizable policy components. Coverage includes property damage, liability protection, and business interruption insurance. We serve various industries in Paducah with risk management strategies and claims support tailored to commercial operations.
Renters Insurance
We provide affordable renters insurance policies protecting personal belongings against common perils like fire and theft. Our policies include liability coverage and additional living expenses protection during displacement. The agency offers policy consultations to help tenants understand coverage limits and customize protection based on individual needs.
People
Kent Bohanon
Insurance Agent
With over 25 years of State Farm experience, Kent holds ChFC and RICP designations. As a Paducah native and Murray State MBA graduate, he focuses on personalized insurance planning while leading community initiatives. His agency has received multiple national recognition awards.
Emily Townzen
Office Representative
Licensed since 2011, Emily specializes in account management and customer education. She helps clients understand insurance fundamentals while managing policy payments. A Paducah native, she enjoys teaching financial literacy to local families.
Michael Jett
Multiple Line Representative
Since 2015, Michael has helped new clients create customized protection plans. He focuses on liability assessments and comprehensive coverage solutions. A University of Tennessee graduate, he volunteers with local non-profits and outdoor organizations.
Katelyn Austin
Claims Advocate
Licensed since 2018, Katelyn specializes in claims resolution during difficult life events. She guides clients through the claims process while ensuring positive outcomes. Originally from Princeton, she relocated to Paducah after graduating from Western Kentucky University.
Questions
What insurance products do you offer?
We provide auto, home, renters, life, business, and boat insurance. Additional services include financial planning, annuities, and investment products through State Farm partnerships.
Do you offer insurance bundling discounts?
Yes, we offer multi-policy bundling options for auto, home, and renters insurance that can reduce overall premiums while maintaining comprehensive coverage.
How do I file an insurance claim?
Contact our office directly at (270) 554-5450 or use our online claims portal. Our team will guide you through documentation requirements and provide regular claim status updates.
Are you available for emergencies?
Yes, we offer 24/7 emergency service for urgent insurance needs. Our team remains accessible by phone for after-hours consultations and claim reporting.
Do you serve areas outside Paducah?
We serve Paducah and surrounding communities including West Paducah, Kevil, La Center, Boaz, Symsonia, and Calvert City.
