Business Details
14 Years
experience
Emergency
services
Your Trusted Insurance Partner in Cleveland, TN
Founded in 2012, our State Farm office in Cleveland, TN, is dedicated to providing exceptional insurance solutions rooted in community values. With a team of licensed professionals, we offer personalized service across auto, home, life, and business insurance, combining traditional customer care with modern technology. Our expertise spans decades, ensuring clients receive tailored coverage while benefiting from local market knowledge and 24/7 accessibility. Licensed in Tennessee and Georgia, we prioritize transparency, flexibility, and proactive support to help clients navigate life's uncertainties with confidence. 
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Renters Insurance
Condo Insurance
Personal Articles Insurance
Health Insurance
Banking Services
Mutual Funds
Details
- Year established: 2012
Highlights and features
- We offer 24/7 personalized customer support for urgent needs.
- Our team consists of certified insurance professionals with local expertise.
- We provide tailored coverage solutions for individuals and businesses.
- We combine traditional service values with modern technology for convenience.
- We are deeply rooted in the Southeast Tennessee community.
What people say
Top notch customer experience
Saved me money
Very helpful
Professional and courteous
Quick response
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection against accidents, theft, and liability. We offer customizable coverage options, including safe driving discounts and emergency roadside assistance. Licensed in Tennessee and Georgia, we ensure competitive rates while prioritizing personalized service for individual and commercial clients.
Homeowners Insurance
We provide homeowners insurance covering property damage, liability, and personal belongings. Policies include protection against natural disasters, fire, and theft, with optional add-ons for high-value items. Our team assists with risk assessment and claims processing to safeguard your investment.
Business Insurance
Tailored business insurance solutions protect against liability, property damage, and operational risks. We serve small to mid-sized enterprises in Tennessee and Georgia, offering policies that adapt to evolving industry needs while ensuring compliance with state regulations.
Life Insurance
Our life insurance plans provide financial security for beneficiaries, including term and permanent policies. We guide clients in selecting coverage that aligns with long-term goals, ensuring peace of mind for families and dependents through structured payouts.
Renters Insurance
Renters insurance safeguards personal belongings against theft, fire, and liability claims. We offer affordable policies with flexible terms, covering temporary and long-term renters in Tennessee and Georgia while emphasizing quick claims resolution.
People
Mark Riden
Agent
Mark Riden, a lifelong Southeast Tennessee resident, founded his State Farm office in 2012. A Tennessee Wesleyan College graduate, he combines local expertise with over a decade of insurance experience to lead a customer-focused team.
Allana Sowder
Office Manager
Allana Sowder, a Cleveland native, joined the team in 2018. With a decade in retail and State Farm licensing, she specializes in auto, home, and business insurance, prioritizing personalized client consultations.
Paul Clark
Commercial Insurance Representative
Paul Clark, licensed in Tennessee, focuses on small business insurance. A Tennessee Tech graduate, he leverages marketing expertise to tailor coverage solutions, emphasizing client education and proactive risk management.
McKayla Elliott
Insurance Account Representative
McKayla Elliott, a Meigs County resident, handles claims processing with four years of insurance experience. Licensed in auto and fire insurance, she ensures efficient resolution for policyholders.
Austyn Roderick
Insurance Account Representative
Austyn Roderick joined the team in 2022 after a decade in the insurance sector. Specializing in service-related inquiries, he delivers knowledgeable support to clients while maintaining a client-first approach.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, renters, condo, and personal articles insurance, along with banking and investment products like mutual funds and annuities.
How can I get a personalized insurance quote?
Visit our website or contact us directly to discuss your needs. Our team will assess your requirements and provide a tailored quote within minutes.
Are you available for emergencies?
Yes, we offer 24/7 support for urgent claims or assistance, including roadside help and immediate claims filing.
Do you serve areas outside Tennessee?
We are licensed in Tennessee and Georgia, providing coverage to residents and businesses in both states.
Can I manage my policy online?
Yes, State Farm's digital tools allow policyholders to make payments, file claims, and adjust coverage options remotely via our website or mobile app.
