Business Details
11 Years
experience
Your Trusted Insurance Partner in Tyler, TX
Hefner Group Insurance is an independently owned and locally operated insurance agency serving East Texas. Established in 2015, we prioritize community relationships and maintain partnerships with quality insurance providers across the state. Our team of licensed agents offers personalized insurance solutions for homeowners, auto, commercial properties, life, annuities, Medicare supplements, and long-term care. With six offices in Tyler, Longview, Marshall, Mineola, Holly Lake Ranch, and Mount Pleasant, we provide tailored coverage to meet individual and business needs. Our commitment to East Texas communities drives our focus on transparency, competitive pricing, and long-term client relationships.We specialize in matching clients with optimal insurance plans through comprehensive research of top-rated carriers. Our services extend to financial planning, bonds, and specialized coverage for farms, ranches, and commercial enterprises. The agency is led by Cole Hefner, a native East Texan with extensive construction and insurance experience, ensuring a foundation of integrity and local expertise. Our team includes dedicated professionals in each office, offering personalized support and community-driven service. We emphasize accessibility, with flexible office locations and a focus on addressing the unique insurance needs of East Texas residents and businesses.
Services
Homeowner Insurance
Auto Insurance
Commercial Insurance
Life Insurance
Annuities
Medicare Supplements
Long-term Care
Bonds
Farm & Ranch Insurance
Workers Compensation
Details
- Year established: 2015
Highlights and features
- We are independently owned and locally operated in East Texas since 2015.
- We maintain partnerships with top-rated insurance providers across Texas.
- Our team includes licensed agents with expertise in diverse insurance sectors.
- We offer personalized insurance solutions tailored to individual and business needs.
- We operate six offices across East Texas for local accessibility and support.
Services
Homeowner Insurance
Hefner Group Insurance provides comprehensive homeowner insurance to protect your property against risks like fire, theft, and natural disasters. Our policies are tailored to East Texas residents, offering customizable coverage options for personal residences. We work with top-rated carriers to ensure competitive rates while maintaining high service standards for claims assistance and policy management.
Commercial Insurance
Our commercial insurance solutions safeguard businesses against liability, property damage, and operational risks. Services include general liability, property and casualty, workers' compensation, and umbrella policies tailored to East Texas enterprises. We collaborate with clients to design coverage that aligns with industry-specific needs and regulatory requirements.
Life Insurance
We offer individual and group life insurance policies to provide financial security for families and dependents. Options include term life, whole life, and group life coverage designed to meet diverse needs. Our agents help clients evaluate their financial goals to select appropriate policies that protect loved ones against unexpected loss.
Medicare Supplements
Our Medicare supplement plans help cover out-of-pocket costs not included in original Medicare coverage. These policies assist East Texas seniors with deductibles, copayments, and other medical expenses. We provide guidance to help clients choose plans that enhance their existing Medicare benefits.
Annuities
We offer annuity products to help clients build retirement income streams through fixed, variable, and indexed options. Our financial planning specialists assess individual goals to recommend annuities that provide long-term stability. We focus on creating wealth protection strategies tailored to clients' risk tolerance and financial objectives.
People
Cole Hefner
Owner
Cole Hefner founded Hefner Group Insurance in 2015 after a 16-year construction industry career. A native East Texan, he combines insurance expertise with community leadership as a Texas State Representative and active church member. His seven children reflect his commitment to family values that shape the agency's service approach.
Ricky Watkins
Manager - Tyler
Ricky Watkins leads the Tyler office as a licensed agent with deep knowledge of East Texas insurance needs. He specializes in connecting clients with personalized coverage solutions while maintaining the agency's commitment to local service excellence.
Tena Burrell
Financial Planning Specialist
Tena Burrell provides expert guidance on annuities and life insurance products as a licensed agent in Mount Pleasant. Her financial planning expertise helps clients create secure retirement strategies tailored to their long-term goals.
Clint Westbrook
Interim Office Manager - Longview
Clint Westbrook serves as Interim Office Manager and licensed agent in Longview, combining operational leadership with hands-on insurance expertise to support East Texas businesses and families.
Ana Ramirez
Licensed Agent - Mount Pleasant
Ana Ramirez delivers personalized insurance solutions as a licensed agent in Mount Pleasant, focusing on building trusted relationships with clients through clear communication and community understanding.
Questions
What types of insurance do you offer?
We provide homeowner, auto, commercial, life, annuities, Medicare supplements, long-term care, farm/ranch, workers' compensation, and bond insurance for East Texas residents and businesses.
Are you locally owned?
Yes, Hefner Group Insurance is independently owned and locally operated in East Texas with six office locations across the region.
How do you help find competitive rates?
As independent agents, we research rates and coverage from multiple top-rated insurance companies to find the best options for each client's specific needs.
Do you serve both individuals and businesses?
Yes, we offer insurance solutions for both personal needs (home, auto, life) and business requirements (commercial, workers' compensation, liability).
Where are your offices located?
We have offices in Tyler, Longview, Marshall, Mineola, Holly Lake Ranch, and Mount Pleasant to serve East Texas communities.
Can you help with Medicare supplements?
Yes, we specialize in Medicare supplement plans to help seniors cover out-of-pocket medical costs not included in original Medicare coverage.
