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Business Details
16 Years
experience
Trusted Insurance Solutions in Lehi, UT
Custom Insurance Solutions was founded in 2010 by Ben Walker and Pam Barkell, former captive insurance agents seeking greater flexibility to serve clients. Our agency specializes in personalized insurance solutions for high-net-worth individuals, offering comprehensive coverage for luxury homes, valuable collections, exotic vehicles, and global travel. With deep industry expertise, we prioritize client education and tailored recommendations to protect families and assets.

Our team combines local knowledge with a commitment to transparency, ensuring clients receive optimal coverage and advocacy during claims. We maintain strong relationships with top carriers to deliver competitive rates and customized policies that address unique risks. Our focus on individualized service has earned us long-term client trust and community recognition in Lehi, Utah.
Services
Luxury Home Insurance Exotic Auto Insurance Personal Umbrella Insurance Earthquake Insurance Watercraft Insurance Life Insurance Condo Insurance Renters Insurance Landlord Insurance Flood Insurance
Details
  • Year established: 2010
Highlights and features
  • We offer 15+ years of combined experience in luxury insurance solutions
  • Our team holds specialized risk management certifications (CPRM, CPRIA)
  • We provide access to 10+ top-tier insurance carriers for optimal comparisons
  • Our local expertise addresses Utah-specific risk factors and coverage needs
  • We guarantee personalized policy reviews to eliminate coverage gaps
Associations and certifications
  • CPRM
  • CPRIA
What people say
Kind, helpful, knowledgeable Best deals for our family Professional, local expertise Quick response times Fair-priced coverage
Services
Luxury Home Insurance
Our luxury home insurance provides comprehensive protection for premium properties exceeding standard policy limits. We cover unique risks including high-end finishes, custom renovations, and valuable personal property. Our policies address replacement cost challenges and offer extended liability coverage for affluent homeowners.
Exotic Auto Insurance
We offer tailored coverage for exotic, classic, and high-performance vehicles requiring specialized valuation methods. Our policies protect against unique risks including show participation, limited production parts replacement, and agreed value settlement terms. Coverage extends to track events and collector vehicle storage.
Personal Umbrella Insurance
Our personal umbrella policies provide excess liability coverage beyond standard home and auto insurance limits. We address complex litigation risks through multi-million dollar coverage options that protect assets and future earnings from catastrophic claims.
Earthquake Insurance
We offer specialized earthquake insurance covering structural damage, personal property loss, and additional living expenses following seismic events. Our policies address Utah-specific geological risks with customizable deductibles and replacement cost valuation methods.
Watercraft Insurance
Our watercraft insurance covers boats, yachts, and personal watercraft against collision, theft, and weather damage. Policies include liability protection for water-related incidents and coverage for trailers, docks, and onboard equipment.
People
Ben Walker
Founder, Risk Advisor
Ben Walker, CPRM-certified founder with 15+ years in luxury insurance, specializes in high-net-worth risk management. He leads client strategy development and maintains carrier relationships to secure exclusive coverage options.
Monica Jacob
Licensed Risk Advisor
Monica Jacob provides personalized insurance solutions with expertise in policy analysis and client advocacy. She manages complex coverage evaluations and coordinates claims support for premium clients.
Jaren Harmon
Licensed Risk Advisor
Jaren Harmon specializes in exotic vehicle and watercraft insurance, leveraging industry certifications to design tailored protection plans. He focuses on emerging risk assessment and policy optimization.
Matt Gordon
Licensed Risk Advisor
Matt Gordon offers expertise in residential and commercial property insurance. He specializes in catastrophe risk modeling and develops mitigation strategies for high-value properties.
Cindy Butler
Client Service Specialist
Cindy Butler manages policy administration and billing processes with 10 years of insurance operations experience. She ensures seamless client communication and documentation management for account servicing.
Questions
What makes your agency different from direct insurers?
As independent agents, we offer multiple carrier options and personalized comparisons rather than limited proprietary products.
Do you specialize in specific insurance types?
We focus on high-value property, specialty vehicles, and liability protection for affluent clients.
How do you help clients save money?
Our team identifies applicable discounts and compares multiple carriers to find optimal rate/coverage combinations.
What areas do you serve?
While based in Lehi, we provide coverage solutions across Utah and select regional markets.
Can you help with existing policy reviews?
Yes, we analyze current coverage gaps and recommend improvements while maintaining continuous protection.