Business Details
35 Years
experience
Your Trusted Health Insurance Partner in Roseburg, OR
First Choice Health Insurance was founded in 1991 with a commitment to quality, pricing, and service. We specialize exclusively in health insurance, ensuring our team stays current with industry changes to provide accurate, up-to-date guidance. Our mission is to help individuals, families, seniors, and businesses find tailored coverage solutions that meet their unique needs. With over 30 years of experience, we prioritize personalized service through free consultations, coverage reviews, and ongoing support. Our team of licensed agents brings extensive expertise in Medicare Advantage, Supplement plans, and other health insurance products. We pride ourselves on transparency, customer education, and a client-first approach that emphasizes long-term relationships over transactional interactions.Our Roseburg, Oregon office serves as a trusted local resource for navigating complex insurance decisions. In 2020, President May'Lene Miller acquired the agency to continue its legacy of exceptional service during critical life transitions like turning 65. We maintain partnerships with major insurers including Humana, UnitedHealthcare, and Providence to offer a comprehensive product portfolio. Our process includes initial consultations, annual reviews, and proactive plan optimization to ensure clients always have appropriate coverage.
Services
Medicare Advantage
Medicare Supplement
Individual Health
Group Dental Vision Hearing
Short Term Health
Prescription Drug Plans
Cancer Heart Stroke Coverage
Details
- Year established: 1991
Highlights and features
- 30+ years of health insurance expertise
- Exclusive focus on health insurance specialization
- Personalized coverage reviews and optimization
- Free initial consultations with licensed agents
- Local Roseburg-based team with industry partnerships
What people say
Exceptional customer service
Knowledgeable Medicare guidance
Proactive plan optimization
Personalized approach
Community-focused team
Services
Medicare Advantage
Our Medicare Advantage plans provide comprehensive healthcare coverage through partnerships with top insurers. These plans include hospital, medical, and prescription drug benefits with additional wellness programs. We help clients compare options from providers like Humana, UnitedHealthcare, and Providence to find the best fit for their healthcare needs and budget.
Medicare Supplement
We offer Medicare Supplement plans that help cover out-of-pocket costs not paid by Original Medicare. Our partnerships with AARP, AFLAC, and Regence provide standardized coverage options. Our team explains plan benefits and helps clients choose appropriate supplemental coverage based on their medical history and financial situation.
Coverage Consultation
Our personalized consultation service helps new clients evaluate existing coverage and identify gaps. We analyze current policies and recommend appropriate plan changes. This service includes detailed explanations of benefits, cost comparisons, and assistance with enrollment in suitable insurance products from our partner providers.
Annual Review
We conduct annual reviews to ensure existing coverage continues meeting clients' needs. Our team examines policy changes, assesses healthcare usage patterns, and recommends adjustments when necessary. This proactive service helps maintain optimal coverage while identifying potential cost savings or improved benefits.
POP Review
Our Point-of-Presence review service identifies savings opportunities throughout the year. We monitor new product offerings and compare them against current coverage. This service helps clients access improved benefits or lower premiums without waiting for annual enrollment periods, ensuring continuous coverage optimization.
People
May'Lene Miller
President / Broker
Licensed insurance broker with 27 years of agency experience. Acquired First Choice Health Insurance in 2020 to continue providing personalized service. Specializes in Medicare solutions and health insurance education.
Megan Birdsall
Assistant & Licensed Agent
Licensed insurance agent supporting client services and policy administration. Provides assistance with plan selection and enrollment processes. Committed to exceptional customer service in health insurance solutions.
Debbie Reilly
Licensed Agent
Experienced insurance professional offering expert guidance on Medicare and health insurance options. Focuses on personalized coverage solutions for individuals and families in the Roseburg community.
Ashley Largent
Assistant & Secretary
Supports insurance operations with administrative expertise. Assists clients with policy documentation and coordinates service requests. Maintains focus on efficient client communication and record-keeping.
April McCrory
Office Manager & Licensed Agent
Manages daily operations while providing insurance expertise. Combines administrative leadership with direct client service in health insurance solutions. Ensures smooth agency operations to support quality client care.
Questions
What insurance products do you offer?
We offer Medicare Advantage, Supplement plans, individual health insurance, group dental/vision/hearing coverage, short-term health plans, and prescription drug plans through major insurers.
Do you work with local insurance providers?
We partner with national insurers like Humana, UnitedHealthcare, and Providence while providing localized service from our Roseburg office.
How can you help with Medicare enrollment?
Our team explains Medicare options, compares available plans, and assists with enrollment in appropriate coverage during initial eligibility periods or annual open enrollment.
What makes your agency different?
We specialize exclusively in health insurance with 30+ years of local experience, offering personalized service through free consultations and ongoing coverage reviews.
Do you offer online enrollment options?
Yes, we provide online enrollment for select plans while maintaining personalized support throughout the process to ensure proper plan selection.
How do you stay updated on insurance changes?
Our exclusive focus on health insurance allows continuous monitoring of industry changes, ensuring accurate guidance on evolving plan options and regulatory requirements.
