Business Details
28 Years
experience
Your Trusted Insurance Partner in Hickory, NC
Founded in 1998 by Kip Mace, our agency operates as a family business dedicated to providing superior insurance representation for all clients. With over two decades of experience in the insurance industry, we combine deep expertise with personalized service to address the evolving needs of individuals and businesses. Our commitment to quality products, competitive pricing, and client-centric solutions has established us as a trusted partner in risk management. We serve clients across North Carolina, South Carolina, Virginia, West Virginia, Tennessee, and other states upon request. Our team prioritizes flexibility and innovation to ensure comprehensive coverage tailored to each client's unique circumstances.As an independent agency, we work exclusively for our clients rather than insurance companies, maintaining transparency and ethical standards in all our operations. Our office hours provide consistent availability Monday through Friday, with dedicated support for urgent inquiries. Through continuous education and industry engagement, we maintain the knowledge required to navigate complex insurance landscapes effectively. Our mission remains focused on protecting families and businesses through customized insurance strategies that deliver long-term value. This approach has fostered lasting relationships built on trust, reliability, and measurable results in risk mitigation.
Services
Car Insurance
House Insurance
Life Insurance
Business Insurance
Annuities
Workers Compensation
Property Insurance
Liability Coverage
Flood Insurance
Umbrella Policies
Details
- Year established: 1998
Highlights and features
- We have over 25 years of commercial insurance experience
- Our independent agency model works exclusively for client interests
- We offer flexible solutions tailored to individual and business needs
- Our team maintains deep expertise across multiple insurance sectors
- We provide personalized service with local market knowledge
Services
Car Insurance
We provide comprehensive auto insurance coverage tailored to individual needs. Our policies include liability protection, collision and comprehensive coverage, uninsured motorist protection, and optional enhancements like extended transportation expenses. With flexible policy customization options, we help clients protect their vehicles and financial interests while maintaining competitive rates through our independent agency network.
House Insurance
Our home insurance solutions protect residential properties against major risks including fire, storms, and theft. Coverage includes structural protection, personal belongings, liability insurance, and additional living expenses during repairs. We offer optional upgrades like replacement cost coverage, water backup protection, and flood insurance through FEMA programs to ensure comprehensive property protection tailored to specific needs.
Life Insurance
We offer diverse life insurance products including term life, whole life, universal life, and annuities. Our solutions help clients protect family financial security, cover final expenses, and create legacy plans. We provide competitive rates with options for guaranteed monthly income streams and tax-deferred growth opportunities through major insurance carriers.
Business Insurance
Our commercial insurance packages protect businesses of all sizes with general liability, property coverage, workers compensation, and specialized policies. We offer excess liability, professional liability, directors & officers insurance, and business continuation plans. With over 25 years of commercial insurance experience, we create customized risk management solutions for both established corporations and new entrepreneurs.
Umbrella Policies
We provide umbrella liability policies that extend coverage beyond standard insurance limits. These policies offer additional protection against major claims and lawsuits, covering both personal and business-related liabilities. Our umbrella policies include broader coverage for libel, slander, and other legal claims while providing cost-effective risk management for high-value assets.
People
Kip Mace
Founder
Kip Mace established the agency in 1998 with a commitment to personalized insurance solutions. With decades of industry experience, he leads our team in delivering tailored risk management strategies while maintaining the family business ethos that defines our client relationships.
Questions
What types of insurance do you offer?
We provide car, home, life, and business insurance, along with specialized coverage like flood insurance, umbrella policies, and commercial liability protection for businesses of all sizes.
Are you an independent insurance agency?
Yes, we operate as an independent agency representing multiple carriers, allowing us to find customized insurance solutions that best meet our clients' specific needs and budget requirements.
Do you serve clients outside North Carolina?
We serve clients in South Carolina, Virginia, West Virginia, Tennessee, and other states upon request while maintaining our commitment to personalized service regardless of location.
Can you help with business insurance needs?
Yes, we offer comprehensive commercial insurance packages including general liability, workers compensation, property insurance, and specialized policies for businesses with unique risk management requirements.
How do you handle insurance claims?
We provide direct support during claims processes, leveraging our industry relationships to ensure timely resolution while advocating for our clients' best interests throughout the settlement process.
