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24 Years
experience
Emergency
services
Your Trusted Insurance Partner in Macon, GA
Sanford Insurance Agency was founded in 2002 as an independent insurance group serving Macon, Georgia. Our team combines decades of industry experience with personalized service to address both personal and commercial insurance needs. As an independent agency, we shop coverage options across multiple carriers to secure competitive pricing without sacrificing quality. Our agents prioritize understanding client requirements to deliver tailored insurance solutions. We maintain direct customer relationships through real-person interactions rather than call center operations. Our expertise extends to specialized programs including captive insurance, third-party administration, and employee benefits management.

The leadership team includes recognized industry professionals with extensive backgrounds in risk management and alternative insurance structures. We serve diverse industries while maintaining a strong local presence in Middle Georgia. Our dental insurance program provides on-site care for skilled nursing facility residents. Through comprehensive service offerings and community engagement, we aim to be a trusted insurance partner for individuals and businesses alike.
Services
Auto Insurance Health Insurance Life Insurance Commercial Insurance Employee Benefits Captive Insurance TPA Services Dental Insurance Workers Compensation Cyber Insurance
Details
  • Year established: 2002
Highlights and features
  • We offer over 20 years of experience in personal and commercial insurance.
  • Our independent agency model shops multiple carriers for competitive pricing.
  • We provide personalized service through direct agent-customer relationships.
  • Our team includes recognized industry professionals with specialized expertise.
  • We maintain local presence with community-focused insurance programs.
What people say
Honesty of the owner Friendly staff Feel like family Great rates Committed to helping
Services
Personal Insurance
We provide comprehensive personal insurance solutions including auto, health, life, and recreational vehicle coverage. Our agents work directly with clients to understand unique needs and identify appropriate protection strategies. As an independent agency, we compare multiple carrier options to ensure competitive pricing without compromising coverage quality.
Commercial Insurance
Our commercial insurance services cover property, liability, workers compensation, and cyber risks for businesses of all sizes. We specialize in understanding complex business operations to develop tailored protection plans. Our expertise extends to alternative risk financing solutions and industry-specific coverage requirements for healthcare facilities and professional liability.
Sanford Dental Plan
This specialized program delivers on-site dental care to skilled nursing facility residents through portable equipment clinics. Services include routine cleanings, emergency care, denture services, and oral exams. Medicaid recipients receive coverage with no out-of-pocket costs, while non-Medicaid residents access fee-for-service options through state-specific enrollment portals.
Sanford TPA
Our third-party administration services handle claims adjudication, payment processing, and plan management for self-insured employers. We manage workers compensation, general liability, and health insurance claims with experienced adjusters. This service helps businesses control costs while maintaining compliance and efficient claims resolution.
Sanford Captive Insurance
We help mid-sized to large companies establish captive insurance programs to manage risks more cost-effectively. Services include domicile selection, policy administration, claims management, and regulatory compliance. This approach allows businesses to retain premium profits while customizing coverage to specific risk profiles through alternative insurance structures.
People
John Neel, Jr.
President & CEO
Founder of Sanford Company with 20+ years leading captive insurance programs. Former VP of Insurance at Central Georgia Health System. Licensed broker with CIC designation since 1990. Regular speaker at global captive conferences.
Mike Kaplan
President of Insurance Services
Industry veteran with 45+ years experience. Former Senior Vice President at McGriff Insurance. University of Georgia graduate with Risk Management degree. Twice named Professional Insurance Agents of Georgia's Agent of the Year.
James M. Walker
Senior Vice President
Insurance professional with 40+ years experience. University of Georgia graduate specializing in personal and commercial lines. Active community leader with multiple board service roles. Joined Sanford as co-owner in 2022.
Jimmy C. Hinson Sr.
Partner/Employee Benefits
35+ years in employee benefits field. Former owner of O'Neal and Hinson. Mercer University graduate. Oversees client relationships and benefits program management for commercial clients across Georgia.
Josh James
Senior Vice President/Partner
13 years guiding clients through risk management challenges. Licensed Professional Insurance Counselor. Former executive at Federated Insurance. Focuses on connecting clients with tailored insurance solutions in Middle Georgia.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, health, life) and commercial insurance (property, liability, workers compensation) along with specialized programs like captive insurance and dental coverage for nursing facilities.
How do you find competitive insurance rates?
As an independent agency, we compare coverage options across multiple carriers to secure the best pricing while maintaining quality standards for our clients.
Do you offer emergency dental services?
Yes, our Sanford Dental Plan includes emergency services for skilled nursing facility residents with on-site dental care and equipment.
What payment options are available?
For our dental plan, Medicaid recipients have no out-of-pocket costs while non-Medicaid residents use fee-for-service options with state-specific payment portals.
What areas do you serve?
We primarily serve Macon, Georgia and surrounding areas, with dental program availability extending to Alabama and other states through specific enrollment processes.