Business Details
27 Years
experience
Your Trusted Orlando Insurance Partner
Riles & Allen Insurance has been serving the Orlando community since 1999, providing tailored insurance solutions for individuals and businesses. Our team combines over four decades of industry experience with a personalized approach to help clients navigate complex insurance needs. As an independent agency, we partner with multiple carriers to offer competitive rates and comprehensive coverage options. We specialize in home, auto, commercial, and specialty insurance policies, ensuring clients receive protection that aligns with their unique circumstances.Our commitment to transparency and customer education empowers clients to make informed decisions about their risk management. With a focus on long-term relationships, we prioritize ongoing policy reviews to adapt to clients' evolving needs. Our local expertise combined with national carrier partnerships positions us to deliver exceptional value to policyholders in Central Florida.
Services
Homeowners Insurance
Auto Insurance
Commercial Insurance
Motorcycle Insurance
Flood Insurance
Details
- Year established: 1999
Highlights and features
- We offer 40+ years of combined insurance expertise
- Our independent agency partners with multiple carriers
- We provide personalized policy reviews and adjustments
- We create customized coverage packages for unique needs
- Our team specializes in local market requirements
Services
Homeowners Insurance
Our homeowners insurance policies protect your property and possessions against covered losses like fire, theft, and natural disasters. We offer customizable coverage options that meet Florida's specific requirements while addressing individual risk factors. Our specialists help clients understand policy details and ensure adequate protection for their most valuable asset.
Commercial Insurance
We provide comprehensive commercial insurance solutions that protect businesses from industry-specific risks. Our policies cover property damage, liability claims, and operational disruptions while adapting to evolving business needs. We conduct thorough policy reviews to ensure coverage aligns with current operations and growth plans.
Auto Insurance
Our auto insurance policies offer protection for personal and commercial vehicles with flexible coverage options. We help clients balance premium costs with adequate protection levels while offering competitive rates through multiple carrier partnerships. Our specialists explain policy details to ensure informed decision-making.
Flood Insurance
We offer specialized flood insurance policies that cover water damage not included in standard homeowners policies. Our experts explain coverage limitations and help clients understand flood risk factors specific to their property location and elevation.
Policy Reviews
Our annual policy reviews ensure insurance coverage keeps pace with clients' changing needs. We analyze policy details, identify coverage gaps, and recommend adjustments based on life changes, business growth, or property modifications to maintain optimal protection levels.
People
Mason Riles
Owner
With over 40 years in the insurance industry, Mason Riles leads our agency with deep expertise in risk management and policy customization. He specializes in helping clients understand complex insurance products while maintaining a focus on personalized service.
Heather Riles
Insurance Specialist
Heather Riles brings extensive experience in personal lines insurance, helping clients navigate homeowners and auto policy options. She focuses on explaining coverage details clearly while ensuring clients receive competitive rates through our carrier partnerships.
Dennise Laureano
Commercial Insurance Specialist
Dennise Laureano specializes in commercial insurance solutions, working with businesses to identify risk exposures and implement appropriate coverage strategies. She has particular expertise in policy reviews for growing companies and industry-specific risk management.
Ashley Woodhall-Iverson
Client Services Manager
Ashley Woodhall-Iverson manages client relationships and policy administration, ensuring smooth claims processing and timely policy updates. She focuses on maintaining clear communication between clients and carriers while addressing service requests efficiently.
Questions
What types of insurance do you offer?
We provide homeowners, auto, commercial, motorcycle, flood, and umbrella insurance policies through multiple carriers to meet diverse client needs.
How do you help clients find the right coverage?
Our specialists review your specific needs, explain policy details, and compare options from multiple carriers to find the best value for your situation.
Can I combine home and auto insurance?
Yes, we offer package policies that combine home and auto coverage for added convenience and potential cost savings.
How often should I review my commercial insurance?
We recommend annual reviews, but also suggest updates during business changes like expansion, new equipment purchases, or staffing adjustments.
Do you offer 24/7 claims support?
While our office hours are 9-5 M-F, we provide carrier emergency contact numbers for after-hours claims assistance.
